SmartView 11.1.2 install won't be overwritten by uninstalled previous version
I don't know how to explain it, but my installation of SmartView 11.1.2 is to be replaced by the previous version of uninstalled (11.1.1.3).Windows 2008 32-bit with SPs all installed on our server, we had installed 11.1.1.3 and we uninstalled. Next, we removed the c:\hyperion directory. We rebooted and then installed smartview 11.1.2.0 which seems to go in the c:\oracle\product\smartiew directory.
When the first new user connects and opens Excel, a small program starts to run and SmartView 11.1.2.0 gets set up and Excel shows a "Smart View" tab.
All goes well until a user that was previously using Smartview 11.1.1.3 launches Excel... When they launch Excel it starts an installer that recreates the c:\hyperion directory and installs 11.1.1.3 and then Excel opens with a tab "Hyperion".
New users who had previously never used 11.1.1.3 are are still in 11.1.2.0 until they have close Excel. The next time that they open they have more 11.1.2.0 SmartView tab but have instead 11.1.1.3 Hyperion tab.
We never seen it before or have ideas on how to stop it?
Note: I redid my steps once more. The 11.1.2.0 version installs by default to c:\oracle\smartview not c:\oracle\product\smartview.
Also, I searched the entire server for .msi and .exe files and may have found the culprit. After running the following & selecting uninstall appears I maybe 11.1.2.0 works for all users:
c:\Windows\Installer\ab630db.msi as of 2010-07-30 15:59 author: Oracle size: 7,223 KB.
Published by: Mike W on 7 Sep 2010 04:42 to designate the State...
Published by: Mike W on 8 Sep, 2010 08:48 it can be solved to find the ab630db.msi may have clarified it.
Tags: Business Intelligence
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