SMP-N100 display only a red screen on startup

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  When I try to access my iTunes music files located on my Windows 7 laptop, my Sony SMP-N100 sees files, but the labels 'LCMP', even if these are CCA/.m4a files. When I try to play these music files, Media Player tries to do and eventually times out the claim that the file is corrupt or the wrong format.

  When I copy the music files (and keep the same directory/folder structure) on a key USB a plug in the front USB port on the SMP-N100, Media Player sees thin files and labels like "ACC" and plays perfectly.

  By tables of supported media, published by Sony, VAC/.m4a files are supported USB and DLNA, and yet they do not seem to work on DLNA.

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  I'm willing to try a direct connection between my laptop and the N100 but do not know how I would do. Ethernet? Crossover cable?

  I tried to use the Sony support Chat yesterday but the call ended when I couldn't provide the sampling frequency of the files (they are only supported up to 48 khz). Later, I found that iTunes displays the file sampling rates and mine are all<42>

  Is there anyone here who has any ideas?

  Hello tpcannon.

  AAC files are not compatible for broadcast in the drive via DLNA.

  You can download the manual from the following link:
  http://www.docs.Sony.com/release/SMPN100.PDF

  See page # 26 and 27 of the manual to confirm the same information.

  If my post answered your question, please mark it as an "accepted Solution".

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  I can't find something on this error on iPads and no image like that of my screen. I have a picture but you can't post it here.

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  Try resetting your device. This will not erase your data stored on that device.

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  Looking at other posts, I would assume that SONY will not provide response or update of this post but here goes.

  Sony has any intention to expand the types of video formats, the SMP-N100 can play via DLNA? Not very well why the offering by the USB bus is more robust than on the DLNA. I know that the technology is there to support a complementary offer. I have a library of movies .mp4 on a NAS that can not be read. The only solution is to have my Windows Vista box as a DLNA media server certificate by using a third-party transcoder software to convert MPEG2 files to play. Would be nice if the SMP-N100 could be pushed to an update of the firmware that would play as .mp4 files in their native format. It would be great.

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  Hello MatthewB,

  Sony wants to add this feature (MP4 via DLNA) for the SMP-N100, too? As they did for the SMP-N200 or will I haver to buy the SMP-N200 to get this new piece of software?

  Thanks in advance for your reply and happy new year from the Germany!

  Kind regards

  Bennigsen