Software malware/adware removal instructions

Similar Questions

• Check for the presence of malware/adware/spyware software

  I'm currently looking if I have no malware/adware/spyware on my computer. I followed the steps on the other discussions as removing the. Agent.plist and other daemon.plist. Right now I don't see any symptoms (such as force redirection Web site or just completely frozen screen) but I don't know if there is nothing else left. Could someone there check it please for me? Thank you!

  
  

  
  

  EtreCheck version: 2.9.11 (264)

  Report generated 2016-04-25 00:02:30

  Download EtreCheck from https://etrecheck.com

  Length 03:13

  Performance: good

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: No problem - just check

  Hardware Information: ⓘ

  MacBook Pro (13-inch, mid-2012)

  [Data sheet] - [User Guide] - [warranty & Service]

  MacBook Pro - model: MacBookPro9, 2

  1 2.5 GHz Intel Core i5 CPU: 2 strands

  4 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 2 GB DDR3 1600 MHz

  BANK 1/DIMM0

  OK 2 GB DDR3 1600 MHz

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en1: 802.11 a/b/g/n

  Battery: Health = Normal - Cycle count = 548

  Video information: ⓘ

  Graphics Intel HD 4000

  Color LCD 1280 x 800

  Software: ⓘ

  OS X Yosemite 10.10 (A 14, 389) - since startup time: less than an hour

  Disc information: ⓘ

  HTS547550A9E384 disk HARD APPLE disk0: (500,11 GB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  Media (disk0s4) / Volumes/media: 160.00 go-go (152,46 free)

  Macintosh HD 2 (disk0s5) / Volumes/Macintosh HD 2: 114.62 (114,40 GB free)

  Macintosh HD 3 (disk0s6) / Volumes/Macintosh HD 3: 114.22 (16,80 free go-go)

  Macintosh HD (disk 1) /: 109,63 go-go (34,57 free)

  Storage of carrots: disk0s2 110.00 GB Online

  MATSHITADVD-R UJ - 8à8 disk2: () (196.8 MB)

  USB information: ⓘ

  Apple Inc. FaceTime HD camera (built-in)

  Apple Inc. BRCM20702 hub.

  Apple Inc. Bluetooth USB host controller.

  Computer, Inc. Apple IR receiver.

  Apple Inc. Apple keyboard / Trackpad

  Lightning information: ⓘ

  Apple Inc. Thunderbolt_bus.

  Guardian: ⓘ

  Mac App Store

  Kernel extensions: ⓘ

  / System/Library/Extensions

  com.devguru.driver.SamsungComposite [no charge] (1.4.18 - 10.6 SDK - 2016-03-22) [Support]

  /System/Library/Extensions/ssuddrv.kext/contents/plugins

  com.devguru.driver.SamsungACMControl [no charge] (1.4.18 - 10.6 SDK - 2014-01-27) [Support]

  com.devguru.driver.SamsungACMData [no charge] (1.4.18 - 10.6 SDK - 2014-01-27) [Support]

  com.devguru.driver.SamsungMTP [no charge] (1.4.18 - SDK 10.5 - 2014-01-27) [Support]

  com.devguru.driver.SamsungSerial [no charge] (1.4.18 - 10.6 SDK - 2014-01-27) [Support]

  Launch system officers: ⓘ

  [loaded] 5 tasks of Apple

  [loading] 142 tasks Apple

  [operation] 56 tasks Apple

  Launch system demons: ⓘ

  [loaded] 45 tasks Apple

  [loading] 137 tasks Apple

  [operation] 80 tasks Apple

  Launch demons: ⓘ

  [loading] com.adobe.SwitchBoard.plist (2012-08-11) [Support]

  [loading] com.adobe.fpsaud.plist (2016-04-05) [Support]

  [loading] com.malwarebytes.MBAMHelperTool.plist (2016-04-11) [Support]

  [loading] com.oracle.java.Helper - Tool.plist (2014-09-20) [Support]

  User launch officers: ⓘ

  com.apple.CSConfigDotMacCert [fail]-[...] @me.com - SharedServices.Agent.plist

  [failure] com.facebook.videochat. [entrenched passage] .plist (2014-08-13) [Support]

  [loading] com.google.keystone.agent.plist (2016-03-02) [Support]

  [operation] com.spotify.webhelper.plist (2016-04-24) [Support]

  Items in user login: ⓘ

  iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

  Agent application of file transfer Android (~/Library/Application Support/Google/Android File transfer/Android File Transfer Agent.app)

  Hidden Spotify Application (/ Applications/Spotify.app)

  Other applications: ⓘ

  [ongoing] com.google.Chrome.5996

  [ongoing] com.Google.Android.mtpagent.98864

  [ongoing] com.spotify.client.49448

  [loading] 357 tasks Apple

  [operation] 163 tasks Apple

  Plug-ins Internet: ⓘ

  FlashPlayer - 10.6: 21.0.0.213 - SDK 10.6 (2016-04-08) [Support]

  QuickTime Plugin: 7.7.3 (2014-11-06)

  Flash Player: 21.0.0.213 - SDK 10.6 (2016-04-08) obsolete! Update

  EPPEX plugin: 4.1.0.0 (2011-07-26) [Support]

  Default browser: 600 - SDK 10.10 (2014-11-06)

  SharePointBrowserPlugin: 14.3.4 - SDK 10.6 (2013-05-19) [Support]

  Silverlight: 5.1.30317.0 - SDK 10.6 (2014-05-20) [Support]

  JavaAppletPlugin: Java 8 update 65 build 17 (2015-11-09) check the version of

  3rd party preference panes: ⓘ

  Flash Player (2016-04-05) [Support]

  Java (2015-11-09) [Support]

  Time Machine: ⓘ

  Automatic backup: YES

  Volumes to back up:

  Macintosh HD: Disc size: 109,63 GB disc used: 75,06 GB

  Destinations:

  Macintosh HD 3 [Local]

  Total size: 114,22 GB

  Total number of backups: 60

  An older backup: 01/07/15, 16:44

  Last backup: 24/04/16 18:40

  Backup disk size: too small

  Backup size GB 114,22 < (disc 75,06 GB X 3)

  Top of page process CPU: ⓘ

  5% mdworker (9)

  3% kernel_task

  3% Google Chrome

  2% Google Chrome Helper (6)

  2% fontd

  Top of page process of memory: ⓘ

  766 MB Google Chrome Helper (6)

  Kernel_task 447 MB

  209 MB Google Chrome

  Mdworker (9) 147 MB

  Image 119 MB

  Virtual memory information: ⓘ

  320 MB of free RAM

  3.69 used GB RAM (1.02 GB being cached)

  Used Swap 0 B

  Diagnostic information: ⓘ

  24 April 2016, 23:19:51 self-test - spent

  24 April 2016, 19:05:27 /Library/Logs/DiagnosticReports/storedownloadd_2016-04-24-190527_[redacted].cpu _resource.diag [details]

  /System/Library/PrivateFrameworks/CommerceKit.Framework/versions/A/resources/St oredownloadd

  April 23, 2016, 23:14:57 ~/Library/Logs/DiagnosticReports/VTDecoderXPCService_2016-04-23-231457_[redacte d] .crash

  /System/Library/frameworks/VideoToolbox.Framework/versions/A/XPCServices/VTDeco derXPCService.xpc/Contents/MacOS/VTDecoderXPCService

  If you see no evidence of malicious programs (and I see no evidence of it in the etrecheck report), you can read this post for more insight.

  Viruses, Trojans, Malware - and other aspects of Internet Security

  Apple - Support-Apple security updates

  http://www.reedcorner.NET/MMG/

  http://www.thexlab.com/FAQs/malspyware.html

• Continuing to malware / adware problem

  Hello

  I have finally upgraded to El Capitan at last week. I had no problem until today when I downloaded a new Java Update, which I think may have also installed some sort of adware / malware on my system. Since the installation of new advertising tabs open (on both Firefox and Safari) when I click on some normal links on some sites. I also see underlined green links ad on some pages.

  I tried all the tips I can find online, including of Malwarebytes, Avast, reinstall browsers, try a new user, follow the instructions to remove "DownLite" etc. I also checked the LaunchAgent and LaunchDaemons folders in my library, and they seem to be something unusual.

  Any help with this would be much appreciated because it becomes extremely frustrating Apple have advised me to reinstall OS X, but I would try other options first as it may seem a bit drastic!

  Thank you very much

  Tomai

  You may have installed ad-injecting malicious software ("adware").

  Do not use any type of product, "anti-virus" or "anti-malware" on a Mac. You have already seen that it does not work.

  Save all data first.

  If you are not already running the latest version of Mac OS X, update or upgrade in the App Store you risk adware remove automatically. If you are already using the latest version, please log off or restart the computer. Still, some types of malware will be deleted, not all. There is no such thing as the automatic removal of all possible malware, either by OS X third party software. That's why you can't rely on software to protect you.

  If the malware is deleted in your case, you will still need to make changes to the way you use your computer to protect you from new attacks. Ask if you need advice.

  If the malware is not removed automatically, see below.

  This simple procedure to detect any type of adware that I know. Disabling is a procedure distinct and better still.

  Some legitimate software is funded by advertising and may display advertisements in its own windows or in a web browser while it is running. It's not malware and it may not appear. In addition, some Web sites display advertising intrusive popup that can be confused with adware.

  If none of your web browsers work well enough to carry out these instructions, restart the computer in safe mode. The malware will be disabled temporarily.

  Step 1

  Please triple - click on the line below on this page to select it, and then copy the text to the Clipboard by pressing Control-C key combination:

  ~/Library/LaunchAgents

  In the Finder, select

  Go ▹ go to the folder...

  from the menu bar and paste it into the box that opens by pressing command + v press return. Open a folder named "LaunchAgents", or you will get a notice stating that the file cannot be found. If the file is not found, proceed to the next step.

  If the folder opens, press the combination of keys command-2 to select the display of the list, if it is not already selected. Please don't skip this step.

  There should be a column in the update Finder window. Click this title two times to sort the content by date with the most recent at the top. If necessary, enlarge the window so that all the content show.

  Follow the instructions in this support article under the heading "take a screenshot of a window." An image file with a name starting in 'Screenshot' should be saved to the desktop. Open the capture screen and make sure it is readable. If this isn't the case, capture a small part of the screen indicating that what needs to be shown.

  Start a reply to this message. Drag the image file in the editing window downloading. Alternatively, you can include text in the response.

  Leave the case open for now.

  Step 2

  Do as in step 1 with this line:

  /Library/LaunchAgents

  The record which can open up will have the same name but is not the same as in step 1. In this step, the folder does not exist.

  Step 3

  Repeat with this line:

  /Library/LaunchDaemons

  This time the file will be called "LaunchDaemons."

  Step 4

  Open Safari preferences window and select the tab 'Extensions'. If the extensions are listed, post a screenshot. If there are no extensions, or if you cannot launch Safari, skip this step.

  Step 5

  If you use Firefox or Chrome browser, open the list of extensions and do as in step 4.

• Why update firefox and got a 'free' bing search bar and two software malicious adware?

  After an automatic update - no, I do not download no matter what new version of any dangerous place - I found that I had the Bing search bar-which I think I've turned it off, not sure if - and two malware/adware problems. First was rvzr - a.akamaihd which arises a new tab when clicking first on a website, then I found that I had offerswizard adding banners - blocked most of them - and the creation of hiperlinks with mini pop ups when passed above it with the mouse - sorry if my English is not clear. I tried AVG free and there wasn't any warning. Finally, ad-block and rgiht, click on the arrow to search bing seems to fix the problem, however, offerswizard must be uninstalled manually - lightning enhance program, I think that - after a google search.
  The main question is... can I trust firefox download/upgrade to automatic update?

  Thank you all for your answers. I tried to mark it as resolved, but I doubt that I did.

  First I tried in windows / removal of unwanted software programs. Installed an adblocker for FF
  Then I downloaded the adware 3.8 removal tool and the problem is almost solved. Still a few details could be improved, but I can live with that.

  I think someone took advantage of the installation of FF and it makes any other malware on my computer.

  Thank you once again.

• Is it necessary to buy software malware protection for iPad

  Is it necessary to buy software malware protection for iPad?

  N °

  (138866)

• NUANCE has a software called "SOFTWARE MANAGER". Please change windows XP Professional to list this software in the Remove Programs list. I can't remove it and it is full of ups popp. So boring.

  NUANCE has a software called "SOFTWARE MANAGER".   Please change windows XP Professional and VISTA to list this software in the Remove Programs list.  I can't remove it cause it used to list and it is full of ups popp.  So boring.

  Otherwise, keep up the good work microsoft.

  Concerning
  Gary

  Hi Gary,.

  We will try to uninstall this software by using Microsoft fix - it Manager.
  Refer to this link:
  Solve problems with programs that cannot be installed or uninstalled

  http://support.Microsoft.com/mats/program_install_and_uninstall

  Also perform a virus scan full assistance Security Microsoft scanner.

  See this link for download:

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  After completing the methods suggested above, answer us with the State of the question.

• can someone help me to get rid of software malware the most simple solution

  in desperation once again

  can someone help me to get rid of software malware the most simple solution

  I recognize you from the other thread! I suggested that find you a good PC Tech seems like you always want to try this on your own for now. :-)

  Have you tried this yet:

  http://supportservices.Microsoft.com/support/services/virus_malware_removal

• help in the detection of virus - Message at the bottom of my screen says that any page that I opened contains malware and malicious software has been removed

  I am trying to open the pages of reliable Web sites and I get a meesage low thr of my screen that says they contained a virus and was deleted?  they won't let me download pages or files...   This includes pa dept of State site, which is no doubt worthy of trust

  Hello

  Is there a shield icon in the taskbar area? A windows comes up with the name of the virus? Sounds like the virus of safety, such as the 2012 security shield or something like that. If yes then go to bleeping computer and they have a guide to remove this virus. The guide works really well.
  http://www.bleepingcomputer.com/virus-removal/remove-win-7-AntiSpyware-2012
  If it is not that you will need to remove look on the right sidebar and there will be links to others, the process is the same for all.

• My mac has just been infected with software malware chumsearch.  How can I remove it?

  My Mac warranty is set to accept only apples and distributors.  Always my Mac has just been infected by chumsearch marlware.  I am running OSX El Capitan.  How do we uninstall chumsearch?

  Try https://www.malwarebytes.com/antimalware/mac/

• Software malware removal tool malfunctions

  Hello

  I am running Windows XP HOME SP3 OEM.  By running MRT.exe, the /N switch does not work.  Rather, then perform a fast scanning automatically without intervention, it loads the program as if no switch is used.  I use it from the command prompt.  Something tells me special syntax should be used if mrt.exe is on the root of drive C, then the following will fail:

  MRT.exe/n

  Would fail, because as I said, I think a special syntax is required.

  Enlighten me.

  If you run MRT from a command prompt, you need to change directories WINDOWS\system32 first so that the switch can be used in conjunction with the command - prompt

  CD windows\system32

  You can also run from Mode safe mode with command prompt.

  Expert MowGreen Windows IT Pro - consumer safety

• software malware removal tool Microsoft Download 64-bit.

  Download ran and got results (no infection found).  but... (1.) I can't find the program on my computer. (and 2.) He never asked me if I wanted to set a schedule for automatic execution. I did something wrong? TKX. Torr

  The MRT Executive file is located in % System Root%\Windows\System32\MRT.exe.

  It can be activated more easily in one of three ways;

  (1) double click the MRT.exe at home in her System32 subfolder.

  (2) via the Start button and run. Type MRT, uppercase or lowercase makes no difference, and click OK.

  (3) and last of all the 'my way' access the MRT.exe icon in System32 (see above if you have forgotten already) right-click on the icon and create a shortcut.

  Drag the icon of shortcut outside the window on your desktop.

  The icon is now available to perform antivirus mini research.

  A word of warning, what it DOES search NOT within compressed files or your attachments.

  And I like the ICON 'A window with a sponge and soapy water,' as we say in France "very funny."

  The search is extremely fast, certainly less than a minute and easier than the "Stinger" research, taking as much time as a normal program for a limited number of viruses.

  The MRT search engine is explicit, but a useful facet is the possibility to connect directly to MS for more information on a particular virus in the vertical list of viruses.

  UTC/GMT is 00:13 Wednesday, September 12, 2012

• Firefox is still buggy after adware removal

  After removing some adware that I had yesterday, Firefox is still sort of bug.

  I did deep analysis in my records with multiple anti-malware and anti-virus programs. and I uninstalled Firefox, delete old profiles too and make a new clean install.

  However, when you install NoScript and/or Ghostery modules, they do not seem to work.
  I think that this could be caused due to the trace of the malware that I received recently.

  Here are the problems:

  -NoScript 2.6.9.21: the add-on shows no options, instead shows blank spaces. It seems to be blocking any javascript, you will notice how YouTube does not show. (Img #1).
  When disabling the add-on and restart Firefox, all websites with Javascript show again. So the add-on seems to be working, but is is not configurable.

  -Ghostery 5.4.3: does not appear on the sidebar, Ghostery button, and I can't figure out how to make it appear.
  In addition, in the page modules, if I click on settings ghostery, what I get is a blank page. (Img #2)

  I tried to install the Add-ons page of the developer and the Firefox Add-ons page. I even tried with older versions of Add-ons, just to make sure it wasn't a version problem.

  I think I might be missing something, you think that I can do to solve these problems?

  Where you need them, got logs analysis of antivirus and antispyware programs and can post a HJT log.

  Ran anti malicious and entirely software programs loads all files of Firefox (shown here: http://kb.mozillazine.org/Uninstalling_Firefox) manually.

  After a new installation, everything works again allright.

• Have all the viruses and software malware noticeable symptoms or if some may go unnoticed?

  Just curious to know if all the viruses and malware had a significant sign to be on a computer or not.  I would be grateful to anyone how helps me deepen my knowledge.

  Thank you.

  Hello

  They have symptoms of havoc total work completely in the background and on the
  all the rest.

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be more difficult to detect as the
  cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  New Vista and Windows 7 version
  http://OneCare.live.com/site/en-us/Center/whatsnew.htm

  Original version
  http://OneCare.live.com/site/en-us/default.htm

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
  RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker
  (SFC.exe) program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• software malware windows 7

  I scanned my laptop with Mcafee (a full scan) antivirus software. the result is 0 problems found. However, I have pop ups of pub of active transactions while browsing the internet using google chrome.  Pchelpandsupport asks I am calling to delete these pop ups coming in a most annoying fashion. I presume that this malware was introduced by inadverdent download. Which one I don't know, but I've come to a point of total frustration. Maybe I'm the only person who has or has had this problem? Of course, I like to get rid of this vexation.

  RW

  I am using a different scanner, which seems to be much faster and more effective: ADWcleaner https://toolslib.net/downloads/viewdownload/1-adwcleaner/

  Now, this is a controversial subject, but your choice of AV software may be something you want to take a 2nd look.  I suggest you visit this website to get an idea of what AV software made the best work, depending on what type of user you are: http://www.av-comparatives.org/ is a non-profit that has been around for a long time and I hope that their results.

  When you interpret these results, remember the difference between a product that detects 95% and the other 99% of infections, it is actually 5 times more likely to allow an infection.

  I care about 140 Windows PCs and I have more than 13 years.  Until last September, the only AV software that I would allow my clients to use was Norton Antivirus.  Note that this is not the same as any other product, Norton 360 or Internet Security.

  Last September, Symantec (Norton owner) decided to no longer sell such a product.  After much research, I decided on Bitdefender Antivirus 2015 +.  I installed it on more than half of these PC so far and has never been a problem.  In fact, I think it's a better product than even Norton.  One of the things I love the most about it, is the silence and discretion.  It is also cheap.

  My customers know that if they install any product of 'Internet Security', I won't work on their computers until it is deleted.  Very well, I learned the hard way that the other components of these products (other than the AV itself) IS caused more problems than any profit that they bring and work primarily by stopping the Windows component that does a very good job of this particular task still.  My problem is that when I started to work on a computer with an IS on it, I could spend hours trying to diagnose the problem, only to find out that by taking the product of the IS, the problems have become much clearer and easier to solve.  I think that the product of the IS actually hides the problem.

  As I said.  It is a controversial topic and you will find many different very strong opinions.  I know that mine is based on a fairly large sample over a long period, and are consumers of consumer type Windows.

  Another thing you need to know: you can delete not entirely of most any AV software simply by using the standard uninstallation tool Windows 7.  Most of the majors also publishes a "removal tool" that gets the rest.  If you do not completely remove it, it will cause very hard to understand and diagnose problems.

• Satellite Pro M70: Software does not remove

  I have a new Satellite Pro M70 and when I add or remove programs, it will not work. I select the software I want to delete and nothing happens. There are no popup message to indicate an error, no hourglass to tell that it is running, freezes it just add or remove. Someone at - he seen this before?

  Hello

  Maybe this application runs in the context of the operating system and so you can't remove it form the "adding / removing programs.
  Please check the the Task Manager for this application.

  The second possibility is that the registry entries are damage and/or files are missing which are necessary to remove this program.
  In this case, you should try to install this program, then remove it.