Software problems. (The HP MediaSmart software)

I have a laptop DV6 - 3122us 64-bit of Windows 7. I recently had the reinstalled hard drive and im in the process of relocating various applications and those that I have a problem with is a software HP MediaSmart DVD, Photo and Webcam. After downloading the software from the HP site I click on run and everything seems to work normally. Once extraction done everything disappears and a prompt appears and says "this program may not have installed correctly" with options for let it be or reinstall using recommended settings. Nothing so far has worked... what could be the problem here.

Hello

I guess that it is the error in the extraction would try so the following alternative method for reinstalling your software MediaSmart - this example is MediaSmart DVD.

Download the latest installer for HP MediaSmart DVD on the link below and save it in your downloads folder.

FTP://ftp.HP.com/pub/SoftPaq/sp50501-51000/sp50935.exe

Then, if you do not have an extraction utility installed, download and install the Installer x 64 64-bit .msi for 7 - Zip at the link below.

http://www.7-zip.org/

One time finished, open your download folder, click with the right button on the installer of HP MeiaSmart DVD, select Extract 7 - Zip, select the files and then click Ok.  Open the newly extracted folder, open src and scroll down until you see the application setup ( 6th in the background with a size of 310 KB ).  This Application Configuration right click and select "Run as Administrator" to launch the installation.  If installation seems to work fine, once it has completed, restart the computer and see if the program works Ok.

If so, you can use the same method for all you software MediaSmart.

Kind regards

DP - K

Tags: Notebooks

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