Software scanner LaserJet CM1415fn does not start

Running Windows 7 64 bit and Vista 32-bit - just installed all-in-One (again) on my home network. Win7 and Vista PC are not able to use the scanner - software does not start as Readiris software can't find the scanner. My laptop is also running Win 7 64 bit and can use the scanner without any problem. The PC is connected to the network by wire, while the laptop is wireless.

All other facilities are working ok. Any ideas please?

After four difficult months of work of an office of technical support to another, I finally received a refund for my printer. I now go and sleep in a dark room, in the hope that I could forget Hp.

Tags: HP Printers

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