Some calls take about 800 MB and 200 MB. Why?

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• Call the recovery of CDR and RMC Records Manager

  Hello

  I have my tent monitor QOS in a CallManager configuration and so I need access to records CDR/CMR. I read a lot of references to this subject and currently quite confused about which way to go. I know that CDR/CMR obtained records be retrieved a little ways, but it seems to me hit a roadblock in each. So if anyone can advice me which would be the most appropriate, it would be great. I have them listed below.

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                 http://schemas.xmlsoap.org/SOAP/envelope/"container ="http://www.w3.org/2001/XMLSchema"" xmlns: xsi = "http://www.w3.org/2001/XMLSchema-instance" > ""
                
                 http://schemas.xmlsoap.org/SOAP/encoding/"xmlns:ns1 ="http://schemas.cisco.com/ast/soap/">."
                 200511161000
                 200511161059
                
                
                 "http://schemas.xmlsoap.org/SOAP/Encoding/" xsi: type = "xsd: Boolean" xmlns:soapenc = "http://schemas.xmlsoap.org/soap/encoding/" > true.
                
                

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  If I missed a few approach let me know.

  Receive your answer.

  Concerning

  Roycey

  Roycey,

  How are you.  There are many options to be sure.  Let's try to cut through this some:

  roycey_cheeran wrote:
  
  1) Access CISCO-VOICE-DIAL-CONTROL mib on the Voice gateways - This gives the QOS values for the active and historical calls. But the problem here is if a Cisco Catalyst switch is used as a gateway, then this MIB is not supported on it. It is supported on most of the other Cisco routers.
  

  I wouldn't go this route if you are talking about a Cisco UCM deployment.  Yes, you will find information on gateways, but that is not really necessary, and as you have discovered, depending on the platform.

  roycey_cheeran wrote:
  2) Access the Microsoft SQL db and query the CDR and CMR tables. But I guess this option has been deprecated in  Call Manager version > 7 or so
  

  Fix.  In pre-5 x days CDRs were flat files collected by subscribers and send to the Publisher (for a part of MS).  A service at the Publisher (CDRInsert) take these flat files and push them into a database.  It's a MS SQL DB.  Here, the data could be maintained by other applications and processes.  In the version of the device, the CDRs are always grouped at the Publisher, but are kept in the form of flat files.  If you have activated the CDR Analysis and Reporting (ERA) on the CUCM system, flat files will be available in a database format and you can really ask of the CLI on the server.  More information on the CAR in a little.

  roycey_cheeran wrote:
  3) Access the CDR/CMR files through SOAP request. Is the request format for the CDR  and CMR the same? I found an eg in the XML developer guide. But the request has not parameter that can distinguish between a request for the CDR or CMR.
  How do I access the CMR records using this approach. Is this approach valid ofr versions of the Call Manager and the CME?
  

  It does not work quite the way you think. The CDR interface on SOAP request that you speak is simply a command you can send to the CUCM system to find out what the CDRs are sitting in the repository.  You can then use the interface to retrieve the CDRs.  The intended use for the COR on demand API is to allow a server to "pick up" billing all CDRs he missed due to a disruption in the communication of the CUCM system.  Concerning the differentiation between the COR and CMR.  I have not watched this API recently, but I recall it's your application/script will need to determine what type of call recording is available through the name of the flat file (cmr vs cdr).  But I could be wrong.

  roycey_cheeran wrote:
  4) CDR and CMR can be sent as syslog message using the CISCO-SYSLOG-MIB. Can you please tell me if there is some specific configuration to be done for this? Is this valid for all versions of Call Manager and the CME?
  

  I didn't know that's true for CUCM.

  For CUCM, I would look to set up a server billing detailed call (CUCM maintenance of web pages).  Billing is fundamentally a FTP/SFTP server which the CUCM cluster will flow the CDRs based on a specified interval.  You just need a FTP/SFTP server IP address (I recommend SFTP) and a user name.  The default interval is 1 minute (defined in the parameters of the business).  You can change the interval.  This will give you the raw data that you can treat to your heart's content.  For CME, the data structure is different and you will need to send details of calls via syslog, I think.  You need normalize recordings if you want to compare/contrast.  I haven't looked this aspect of the CME myself.

  I have already mentioned CAR.  It is a Cisco delivered with CUCM application for free. You just allow it.  As a free application, it is not really the most useful.  But it can sometimes meet the exact demand that you are looking to fill. Browse ORC "CDR analysis and Reporting tool.

  HTH.

  Kind regards

  Bill

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