Some keys on laptop not working

I bought 2 Notebooks: an Asus and HP. All use window 8. After that I've used them for a year, both of them had the same problem with keyboard. keyboard did not work, I have to use the wireless connection by the door USB keyboard. I restored my laptop to the set tup to factory, but they did not change anything. Could you help me solve this problem. Thank you very much.

Hello

1. What is the brand and model of the PC?

2. do you have the same problem as the original poster?

You can use an external keyboard (if you have one) and then try the steps.  Otherwise, use the keyboard Onescreen.

Use the keyboard to the screen (OSK) to type

http://Windows.Microsoft.com/en-us/Windows-8/type-with-the-on-screen-keyboard

I hope this helps.

Tags: Windows

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