Someone at - it a problem with the cloud creative synchronization with no apparent sign of progress?
It has been like that for a few days.
Hello:
I'm sorry that you are experiencing the issue. We need more information to understand your question. Could you please send us logs tool log collector that can be downloaded from https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.htmland send me it to [email protected].?
Please provide the information below:
- Adobe ID:
- Forum post link:
- File or folder of the specific names that are affected:
- You use creative collaboration Cloud:
- How many computers you use with creative cloud:
- What operating systems do you use:
- Creative cloud desktop version:
- Type of internet connection (Ethernet/WiFi):
- Using a proxy (Y/N):
- Firewall (no/company/Local):
- Time zone of your computer:
Best regards
Lin
Tags: Adobe
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