Someone at - it a problem with the cloud creative synchronization with no apparent sign of progress?

It has been like that for a few days.

Screen Shot 2016-03-01 at 16.42.05 PM.png

Hello:

I'm sorry that you are experiencing the issue. We need more information to understand your question. Could you please send us logs tool log collector that can be downloaded from https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.htmland send me it to [email protected].?

Please provide the information below:

  • Adobe ID:
  • Forum post link:
  • File or folder of the specific names that are affected:
  • You use creative collaboration Cloud:
  • How many computers you use with creative cloud:
  • What operating systems do you use:
  • Creative cloud desktop version:
  • Type of internet connection (Ethernet/WiFi):
  • Using a proxy (Y/N):
  • Firewall (no/company/Local):
  • Time zone of your computer:

Best regards

Lin

Tags: Adobe

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