Someone from HP can tell us when you will correct the C4580/Mac wireless printing problem?
Like so many other posts on this forum "to support", my C4580 goes into sleep mode and wake up. I have already sent my printer original back, received a replacement and it has the same problem. Brutal...
Just got the phone with the help of HP, and he said that HP is working on a fix. HP support by phone was always quite useful, but maybe they need to hire some new engineers.
I see messages from November on this bug, and they do not always have a difficulty?
This has been an absolute time thief. Next purchase of printer for me: Cannon.
The Hewlett-Packard Company released an updated firmware for the problem which occurs on the Photosmart series C4500 and Photosmart C4400 series. Updates are currently available for use on the Windows operating system.
The following links can be used to find the software for the two affected products.
Update critical to prevent and does not state for Photosmart series C4400
Update critical to prevent and does not state for Photosmart series C4500
Tags: HP Printers
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