Sony VAIO motion eye does not

I have a sony vaio VGN-CS23G. Suddenly my eyes of movement is no longer available and when I use Skype or webcam companion, he said video service bluetooth does not work.

Please help me. What should I do?

Thank you!


MIA




Hi Mia,

 

You did changes to the computer before that happened?

In Skype, go to tools > options > video settings > select webcam and choose Sony camera.

Restart the computer and check (follow similar steps on webcam companion()

A test to see if your motion eye works very well with the software provided by Sony.

If the problem persists,

Step 1: download and install the latest motion eye Sony software

http://www.Sony-Asia.com/support/product/VGN-cs23g

Step 2: Download and install the latest drivers:

 

When a device is not functioning, Device Manager also typically displays an error message with an error code that comes with it. First, search for errors in the Manager of devices to do this, follow the steps below:

1. open Device Manager by clicking the Start button, click on the Control Panel, clicking system and Maintenance, and then clicking Device Manager.

If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

2. in Device Manager, look for imaging devices, and then double-click the device name.

3. If an error code has been generated, the code appears in the status area of the device under the general tab

 

3. click on the driver tab and then click on put the driver update and follow the instructions.

Updated a hardware driver that is not working properly

http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

You can also download and install the latest drivers from Sony

http://www.Sony-Asia.com/support/product/VGN-cs23g

You can check with Sony to known problems

http://eSupport.Sony.com/

Thank you, and in what concerns:

Ajay K

Microsoft Answers Support Engineer

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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