Sound crackling on Packard Bell MH35 (Hera C)

Hi all, been having a few problems with this laptop that I bought recently. I'm the sounds of cracking/pop light during sound playback's built-in speakers. I also tried two different speakers and external sets that also result in cracks.

Device Manager, audio device is listed as:
Audio device high definition

With two hardware ID:
HDAUDIO\FUNC_01 & VEN_10EC & DEV_0268 & SUBSYS_1631C20C & REV_1000
HDAUDIO\FUNC_01 & VEN_10EC & DEV_0268 & SUBSYS_1631C20C

I tried a few different techniques to get rid of the crackling as the deactivation of the effects sound etc, but to no prevail, am stuck now what to do. Some where online, I saw a driver 'disable pull mode', who has worked for many people, but I can't find this driver.

Please help, thanks!

Hi André,.

This problem may occur due to problem with sound driver. I suggest you to return the items to solve the problem:

Method 1: Run the Troubleshooter:

Open the troubleshooting of Audio playback

http://Windows.Microsoft.com/en-us/Windows7/open-the-playing-audio-Troubleshooter

Method 2: See the article:

How can I stop my music skip or break down when I play?

http://Windows.Microsoft.com/en-us/Windows7/how-do-I-stop-my-music-from-skipping-or-breaking-up-when-I-play-it

Method 3: If none of the above steps work, please uninstall and reinstall the audio driver:

a. type Win + R and type devmgmt.msc. Device Manager should display immediately

b. expand   sound, video and game controllers

c. right-click on each USB drivers and select uninstall

d. restart the computer

Download and install the driver from the following link:

http://www.PackardBell.com/index.html

Please follow these recommended steps and post if you still experience the problem. I will be happy to provide you with additional options.

Tags: Windows

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