Sound is played through the speaker as well as helmet

So when the headphones are plugged into my 5 c the sound play also through the speaker on the face of the phone as well to play the sound through the headset. Is there a way to fix this?

Have you already checked the headphone for any debris or lint? If the card cannot have the correct contact within the port, the speaker will be not disconnected.

Also try to force reboot the phone by holding down the button sleep and home for 10 seconds, until the Apple logo comes back again.

You won't lose data by doing this, but it can cure a few glitches.

Next step after will be restore the phone:

Use iTunes to restore your device to factory settings - Support Apple iOS

Tags: iPhone

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