SPA-3102 PSTN idle status, will not answer but watch sounds.

Greetings,

I am a complete newbie in the world of voip. I have an spa3102 and a computer virtual trixbox. When I use my softphone to compose, it makes to the spa3102 (shows the id of the last and gives a status of the appellant voip 'reply') but I get an "all circuits are busy now" and does not change the status of IDLE pstn. It also will not answer the phone for incoming calls to the PSTN.

Outgoing stuff could be a problem of numbering plan (don't know not just guessing) here it is:

(S0:xx. <@gw0>)

I tried the regular (or default) (xx).

incoming calls are supposed to go to a handset on my desk, for example ext 101 is the dial plan: (S0:101@internalip)

I can't see the forest for the trees. Can someone give me some advice on where to look. I'm completely puzzled by something non-response externally, and why I get a all circuits are busy if there are inactive on the status page.

an interesting note: If line1 is connected to an analog phone, it will dial a number, but always shows failover for a reason any...

Thank you very much!!!

Greetings!

Thanks for the reply. I do not know if I explained properly (sounds like I don't have). I have a trixbox and I use the SPA in interface with my RTC and I want to have a fax machine (but later) on the FXS port. The problem I have is that I could not field calls to the collection. They would just ring and ring. I thought it was a dial plan (and hope it was not a hardware problem), but he just wouldn't answer the phone. He would show 'Ringing' like the PSTN status, but Voip would be "IDLE". I've been pouring through the guide of the administrator, forum messages for about 2 weeks now.

But I didn't know what the problem was. The spa3102 is waiting until she can establish a connection (with the internal phone system) until it meets the PSTN. This is why it continues to ring. The problem why it shows it is inactive and (even with enabled full logging to a syslog box) no traffic to SIP the trixbox internal... because I had the port internal plugged in... not the WAN port (or internet). Thats right... silly me...

I gave the wan port an address on the same subnet and moved the cable to it, once I could talk to her I change address internal to something even not on my network (if no routing problem) and left the network adapter disconnected (internal nic). Then I changed the wan to the old internal address address (trix trunk was already configured in this ip address anyway...) and PRESTO! I tried calling the number RTC and started to receive log entries showing the sip signaling and he's trying to route the call to the box of trix. It works now! So he was not answering the phone in my case, because it could not connect to the pbx or the ip phone and that because I don't use the WAN/INTERNET port on my SPA. Something I don't remember seeing in the textbooks as a "hafto' or a 'must '... I might have forgotten that of course, but I don't remember seeing him there.

So if you enable logging, and then call this number (I used the PuTTY and 'tail-f /var/log/spa3102.log"to see the entries that they light up the box of syslog) and you don't see any sip traffic, it could be that you must use the WAN/INTERNET port instead of the internal port apparently logical... BE sure THAT ENABLE YOU REMOTE ADMIN if you decide to give it a shot.

Also you can do the spa to answer the phone, even if it has no where to send the call (or if you want incoming people to use a PIN) on the GATEWAY PSTN - VOIP, there is a setting "off hook during the VOIP call" (default = no), but change that Yes - he would answer... and then sit there... If I had a PIN with a dial plan that is associated with this would give a fast busy after the entry of the PIN. BUT now everything is cool!

Thank you!

Tags: VoIP Adapters

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