Spinning beachball in indesign

Hi there, it seems to have just started since the addition of CC, but I also just got new font software, so I don't know if it's a problem link or fonts. Seems to happen on any task, every 5 min or so 10 seconds of beachball. Y at - it sort of difficulty, or reinstall I can do? I like to keep my prefs if possible. Thank you!

Hi rjrabba,

You can certainly reset preferences and check. Re install should be the last option.

To reset the preferences, you must:

  1. (Windows) Start InDesign and press Shift + Ctrl + Alt to a click of compounds Yes when asked if you want to delete preference files.
  2. (Mac OS) While pressing Shift + Option + command + control, start InDesign. When asked if you want to delete preference files, click Yes.

In re installation, make sure you remove old preferences (you will get this option during the uninstall of the product)

Kind regards

OM

Tags: InDesign

Similar Questions

  • Spinning BeachBall on Mac

    I have a ridiculously fast computer. 12-core MacPro with 32 GB of RAM.

    Yet, when I'm in the Adobe cloud applications I get a lot of spinning beachball when I try and do things. This seems to have happened since the last update. It happens only with Adobe products. I mainly work in Photoshop, InDesign, Illustrator, and Dreamweaver.

    I guess it has something to do with the tender hand to Adobe on the web to make sure that my apps are purchased and what not. Anyone else encounter this?

    I talked to a couple of my friends and they too seem to be a lot of rotation. They thought that they need more ram or CPU. As my machine has a lot of CPU and RAM and I have internet 75MBps, I think it's something else.

    Not a question of Adobe. A Mac OS problem. It all happens in working as well in Safari. Disregard this question

  • iMac hangs after connecting with the interminable spinning beachball, but works in safe mode.

    Plug

    iMac 27 "(mid-2010) running Os X El Capitan 10.11.4"

    Processor: 3.2 GHz Intel Core i3

    Memory: 16 GB at 1333 MHz DDR3

    Problem

    With a normal startup, iMac will start properly and I can successfully connect. Once connected, I immediately get a popup window stating "To open"CS5ServiceManager", you need to install the runtime Java SE 6 legacy." I have the opportunity to click on 'Détails' or 'OK', if I click on what anyone, I immediately get the spinning beachball. I'm sure that he ran the updates at night, because the next morning was when problems began to occur.

    With a sure start, I can connect properly, everything is and I can open applications, it's just very slow.

    What I have done (in no particular order)

    1 Ran first aid utility disk

    2 reinstalled OS X El Capitan

    3 reset the NVRAM

    4. the elements of disabled opening (Dropbox and Google Drive)

    4 Ran correctly in Safe Mode, but when I rebooted the problem still occurred.

    Recently I also upgraded my RAM from 8 GB to 16 GB, it has greatly improved the performance of the machine, and I don't have any problems so far.

    I'm almost to the point of wiping the device to its factory settings, because it is so frustrating me. I really don't store anything on site, everything is in the cloud, or on an external hard drive.

    Flora-flora,

    Please post a report of EtreCheckof your system. We then look for obvious problems. Please click on the link, download the application and run the report. Once you have the report, please copy and paste into your response to this post.

    If you would like more information on what is EtreCheck, just click on the link and you will find a description of the application.

  • Why do I have a Spinning beachball when waking from sleep?

    When I wake my OS X 10.6.8 iMac 21.5 "sleep it was very slow and he was/is a spinning beachball before it starts to work.  Thinking that I might have a HD II etresoft failure to evaluate it and got "excellent" condition while speeding up considerably my action of firefox, but the beach ball is still there.

    I read mac extremely slow (at random), memory full, fine CPU

    Then I ran the etresoft and checked my Console to find several notations like this:

    28/01/16 22:52:10 firefox [14441] Set intl.ime.nstextinput.enable to true in topic: config to the difficulty of entry.

    28/01/16 22:58:10 [0 x 0-0x3d43d4].org.mozilla.firefox [14441] 1454050690890 addons.update - checker clearly WARN of update for {972ce4c6-7e08-4474-a285-3208198ce6fd} did not contain a property of updates

    29/01/16 03:36:46 firefox [14834] * __NSAutoreleaseNoPool(): object of class 0x1003d8980 NSCFDictionary autoreleased with no pool in place - just a leak

    29/01/16 03:36:46 firefox [14834] * __NSAutoreleaseNoPool(): object of class 0x1003dc160 NSCFArray autoreleased with no pool in place - just a leak

    29/01/16 03:36:46 firefox [14834] * __NSAutoreleaseNoPool(): object of class 0x1003bd6c0 NSCFDictionary autoreleased with no pool in place - just a leak

    29/01/16 03:36:46 firefox [14834] * __NSAutoreleaseNoPool(): object of class 0x11accb6f0 NSCFData autoreleased with no pool in place - just a leak

    29/01/16 03:36:46 firefox [14834] * __NSAutoreleaseNoPool(): 0x11c2a9940 of class __NSFastEnumerationEnumerator autoreleased object with no pool in place - just a leak

    29/01/16 03:36:46 firefox [14834] * __NSAutoreleaseNoPool(): object of class 0x11c2dcfc0 NSCFNumber autoreleased with no pool in place - just a leak

    29/01/16 03:36:46 firefox [14834] * __NSAutoreleaseNoPool(): object of class 0x118cba2b0 NSConcreteValue autoreleased with no pool in place - just a leak

    29/01/16 03:36:46 firefox [14834] * __NSAutoreleaseNoPool(): object of class 0x11ac785e0 NSCFNumber autoreleased with no pool in place - just a leak

    29/01/16 03:36:46 firefox [14834] * __NSAutoreleaseNoPool(): object of class 0x118cba310 NSConcreteValue autoreleased with no pool in place - just a leak

    29/01/16 03:36:46 firefox [14834] * __NSAutoreleaseNoPool(): object of class 0x11c2931c0 NSCFDictionary autoreleased with no pool in place - just a leak

    29/01/16 03:36:47 firefox [14834] * __NSAutoreleaseNoPool(): 0 x NSCFNumber autoreleased object of class 100373880 with no pool in place - just a leak

    29/01/16 03:43:21 [0 x 0-0x3e93e9].org.mozilla.firefox [14834] vector smash protection is enabled.

    29/01/16 03:44:44 [0 x 0-0x3e93e9].org.mozilla.firefox [14834] Performance alert: Async off animation because (1325, 9183) image size is larger than the viewport (1508, 801) or the visual (1325, 9183) rectangle is larger than the maximum allowed (17895698) [div]

    29/01/16 03:44:50 [0 x 0-0x3e93e9].org.mozilla.firefox [14834] 0

    29/01/16 03:59:53 [14859] Bulletin Board Bulletin Board: launched from NoticeboardUpdateOperation

    29/01/16 03:59:54 [14859] scoreboard scoreboard: NoticeboardUpdateOperation finished with a request for an opinion to show: (null)

    29/01/16 03:59:54 [14859] Bulletin Board display: no notification to show. Closing.

    29/01/16 04:22:33 Silverlight preferences [14894] could not connect to the SetGPUVideoDecodeEnabled action: the target of the PrefsPaneController class

    29/01/16 04:23:21 [0 x 0-0x3e93e9].org.mozilla.firefox [14834] 0

    29/01/16 04:23:55 firefox [14834] Set intl.ime.nstextinput.enable to true in topic: config to the difficulty of entry.

    29/01/16 04:36:23 firefox [14834] Set intl.ime.nstextinput.enable to true in topic: config to the difficulty of entry.

    Could be my problem?

    Hi, Goldenbill.

    Please visit Apple support communities.

    I understand that your computer stops responding when waking from sleep.  Be sure to quit all open applications that are not in use before placing your iMac in mode 'sleep'.  The article below describes how to leave applications for Yosemite, but the measures also apply to the 10.6.8.

    OS X Yosemite: Quit apps

    The next step would be to go through the following troubleshooting information.

    If your Mac does not wake up when you plan

    Your Mac can to pause a few seconds before he wakes up. If she does not wake up at all, check these possibilities:

    • The brightness of your screen may be refused.
    • If you use an external monitor, your screen can be disabled.
    • Your Mac may be safe sleep. For to wake up the safe sleep, press the power button.
    • Find a light sleep, if any, and make sure that your Mac is not turned off.

    If the previous steps do not work

    These additional steps can help identify or resolve the problem:

    • Reset the SMC.
    • Reset the NVRAM.
    • Disconnect external devices other than your Apple keyboard, mouse, and screen. If that solves the problem, gradually reconnect your devices, testing each time until you find the device that interferes with sleep. And then check the documentation that came with the device or contact the manufacturer of the device.
    • Start in Safe Mode to see if the problem is related to startup items not Apple, login items or kernel extensions.
    • Try to isolate the problem by using a different user account.

    If your Mac does not sleep or wake up when expected

    See you soon

  • Update to iTunes 12.2 and beyond features spinning beachball

    Model name: MacBook Pro

    Model identifier: MacBookPro11, 3

    Processor name: Intel Core i7

    Processor speed: 2.6 GHz

    Number of processors: 1

    Total number of Cores: 4

    (By heart) L2 Cache: 256 KB

    L3 Cache: 6 MB

    Memory: 16 GB

    Boot ROM version: MBP112.0138.B16

    Version of the SCM (System): 2.19f12

    Since the upgrade to iTunes 12.2 (currently using 12.3.1.23), I get the spinning beachball whenever I try to edit a mp3 tag (for example, editing track info).  The beachball runs for 1 to 2 minutes, during which, I can't use iTunes.  During this time, playing music will continue until the trail ends, but don't skip to the next track until the spinning beachball resolves.

    The beachball also appears while I rip CDs, a process that is now extremely long, as the beachball spins for several minutes while the song is to complete its importation in the iTunes library.  Meanwhile, iTunes is also unusable.

    There are no other problems with my MacBook Pro, and it's the only problem I've had since the upgrade.  As a heavy iTunes user, this problem is extremely frustrating.  I tried to download and reinstall iTunes, but this action has not resolved the problem.

    Run the Console application in one of the following ways:

    ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

    ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    The title of the Console window should be all Messages. If it isn't, select

    SYSTEM LOG QUERIES ▹ all Messages

    in the list of logs on the left. If you don't see this list, select

    List of newspapers seen ▹ display

    in the menu at the top of the screen bar.

    Click on the clear view icon in the toolbar. Then take an action that does not work the way you expect. Select all of the lines that appear in the Console window. Copy to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

    The journal contains a large amount of information, almost everything that is not relevant to solve a particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

    Please don't dump blindly thousands of lines in the journal in this discussion.

    Please do not post screenshots of log messages - text poster.

    Some private information, such as your name or e-mail address, can appear in the log. Anonymize before posting.

    When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

    If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

  • PS 2015.0.0 & 2015.0.1 spinning beachball

    Hi all

    Had a problem with PS lately where I get the spinning beachball. Update of 2015.0.1 he has not fixed either.

    Makes it difficult to get through a day of work.

    This shows that most time that Photoshop was waiting for the user entered, but he spent some time working on the font previews.

    A corrupt font cache of police of operating system file can cause delays.

    See the fonts troubleshooting | CS6 2014 CC, CC, Photoshop, CS5

  • Acrobat CC - Spinning Beachball when opening files

    I'm on OS 10.10.1 running Adobe Acrobat Pro DC 2015.007

    I noticed that whenever I open a pdf file (any file, any size or complexity) I get a spinning beachball for about 30 seconds before allowing to do almost anything.

    No alternative workaround for this or why it is happening?

    Hi TGMike,

    Please post on the Adobe forums.

    Please try to set the value to 1 under the label of Documents in recently used list in ' Edition > Preferences > Documents.

    Close and re-launch Acrobat.

    Let me know if it helps.

    Kind regards

    Ana Maria

  • S-L-O-O-O-W! If this problem has been resolved? Spinning Beachball every time I change anything!

    Hi all - I have the latest version of Dreamweaver CC 2014 (6733 Build). It is desperately slow. I searched and found a lot of discussions about it, tried a few recommendations, but have not found a solution to this problem - and I need to get this working ASAP because I spend too much time waiting and waiting and waiting. I even started a new site, with only one html page. Something as simple as applying an h1 tag, and then editing the text attributes: Color - wait, wait, wait (spinning beachball), wait, wait... changed. Then change the size - wait, wait, wait (spinning beachball), wait, wait... changed. Change police - wait, wait, wait (spinning beachball), wait, wait... changed. I'm sure you get the point. This is a completely unacceptable way to work! The same thing happens on my desktop and my laptop. Any advice would be really appreciated.

    FOLLOW-UP: I must say that Adobe Support treats this very good question - Preran and Sonam thanks for you help! They tried to communicate with me the day after my post, but I was not available - make us an appointment for today and she called earlier. We did about troubleshooting an hour and found out it was a police problem. I use a police utility that had some sort of conflict with my system fonts. Once it has been resolved, Dreamweaver is now very fast. My advice to anyone having this problem would be to stop all non-system fonts and see if that helps. Keep the excellent work and support Adobe... this user absolutely appreciate it!

  • InDesign CS4 slow. Spinning beachball headaches

    Can someone help me solve this problem? InDesign CS4 document with a few pages and about 24 images on a page. With CMYK images imported the rendering and re-tearing is very slow. The process shows 99% of use of InDesign. Makes it almost impossible to work on a document.

    Any ideas to fix this?

    I use a 27 "iMac with 2.8 GHz Intel Core i7 - memory: 8 GB 1067 MHz DDR3

    EPS files are not required for cmyk printing, try to use the psd files, which is recommended in any case for a number of reasons, see the comments of Peter Spier here.

    Indeed, with the right settings, you can use a huge amount of files to png and jpeg RGB as well and as long as they're high enough resolution very good results.

  • Slowness and Spinning Beachball dead in Safari / Mail

    Mail is extremely slow to start and download the mail in the first run of the day.

    Safari will launch but often will block upward / beach balls. The error messages are extremely long and I don't think I can post them here. However, they talk about a lot of "stacks".

    I have a Mac Mini 2.3 ghz intel core i7, DDR3 4 GB 1600 Mhz, El Capitan 10.11.6 running memory.

    I ran Etrecheck and will post that below, in the hope that this will help identify something inherited weird, that I can get rid.

    If you think it's just that I'm old and slow computer, also let me know that.

    Thanks in advance for any advice.

    EtreCheck version: 3.0.3 (307)

    Report generated 2016-09-12 13:36:33

    Download EtreCheck from https://etrecheck.com

    Time 04:48

    Performance: good

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Problem: Beachballing

    Description:

    Hang ups in Safari and Mail.

    Hardware Information:

    Mac mini (late 2012)

    [Data sheet] - [User Guide] - [warranty & Service]

    Mini Mac - model: Macmini6, 2

    1 2.3 GHz Intel Core i7 CPU: 4 strands

    4 GB of RAM expandable - [Instructions]

    BANK 0/DIMM0

    OK 2 GB DDR3 1600 MHz

    BANK 1/DIMM0

    OK 2 GB DDR3 1600 MHz

    Bluetooth: Good - transfer/Airdrop2 taken in charge

    Wireless: en1: 802.11 a/b/g/n

    Video information:

    Graphics Intel HD 4000

    SyncMaster 1920 x 1200 @ 60 Hz

    Software:

    OS X El Capitan 10.11.6 (15-1004) - since the start time: about 2 hours

    Disc information:

    HTS541010A9E662 disk HARD APPLE disk0: (1 TB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Macintosh HD (disk0s2) /: 999,35 go-go (772,17 free)

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    USB information:

    Receiver IR of Apple, Inc..

    Apple Inc. BRCM20702 hub.

    Apple Inc. Bluetooth USB host controller.

    Apple Inc. IPhone.

    Lightning information:

    Apple Inc. Thunderbolt_bus.

    Guardian:

    Mac App Store and identified developers

    Kernel extensions:

    / System/Library/Extensions

    com [no charge]. Logitech.Control Center.HID Driver (3.2.0 - 2016-09-11) [Support]

    com [no charge]. Driver Logitech.Unifying.HID (1.1.0 - 302 - 2016-09-11) [Support]

    [no charge] com.devguru.driver.PTUMWDrv (1.2.40314.524 - 2016-09-11) [Support]

    [no charge] com.novatelwireless.driver.3G (v3.0.7 (001)-2016-09-11) [Support]

    [no charge] com.novatelwireless.driver.DisableAutoInstall (v2.0.6 - 2016-09-11) [Support]

    [no charge] com.rim.driver.BlackBerryUSBDriverInt (0.0.40 - 2016-09-11) [Support]

    [no charge] com.rim.driver.BlackBerryUSBDriverVSP (0.0.40 - 2016-09-11) [Support]

    com.sierrawireless.driver.SierraDevSupport [no charge] (2.0.2.0 - 2016-09-11) [Support]

    com.sierrawireless.driver.SierraFSCSupport [no charge] (2.0.2.0 - 2016-09-11) [Support]

    com.sierrawireless.driver.SierraFSRSupport [no charge] (2.0.2.0 - 2016-09-11) [Support]

    com.sierrawireless.driver.SierraHSRSupport [no charge] (2.0.2.0 - 2016-09-11) [Support]

    com.smithmicro.driver.SMSIWirelessModem [no charge] (3.2.7 - 2016-09-11) [Support]

    com.squirrels.airparrot.framebuffer [no charge] (1.2 - 10.7 SDK - 2016-09-11) [Support]

    /System/Library/Extensions/NovatelWireless3G.kext/contents/plugins

    [no charge] com.novatelwireless.driver.3GData (v3.0.7 (001)-2010-07-06) [Support]

    /System/Library/Extensions/PTUMWDrv.kext/contents/plugins

    [no charge] com.devguru.driver.PTUMWCDFree (1.2.40314.524 - 2010-07-06) [Support]

    [no charge] com.devguru.driver.PTUMWCSP (1.2.40314.524 - 2010-07-06) [Support]

    [no charge] com.devguru.driver.PTUMWDIAG (1.2.40314.524 - 2010-07-06) [Support]

    [no charge] com.devguru.driver.PTUMWMdmControl (1.2.40314.524 - 2010-07-06) [Support]

    [no charge] com.devguru.driver.PTUMWMdmData (1.2.40314.524 - 2010-07-06) [Support]

    [no charge] com.devguru.driver.PTUMWUSBMergeNub (1.2.40314.524 - 2010-07-06) [Support]

    /System/Library/Extensions/SMSIWirelessModem.kext/contents/plugins

    com.smithmicro.driver.SMSIWirelessCDC [no charge] (3.2.7 - 2010-07-06) [Support]

    com.smithmicro.driver.SMSIWirelessSerial [no charge] (3.2.7 - 2010-07-06) [Support]

    Launch system officers:

    [no charge] 7 tasks Apple

    Apple 151 [loading] tasks

    Apple 80 [performance] tasks

    Launch system demons:

    [no charge] 42 tasks of Apple

    [loading] Apple 157 jobs

    tasks of Apple 92 [performance]

    Launch officers:

    [performance] com Logitech.Control Center.Daemon.plist (2010-02-09) [Support]

    [loaded] com.adobe.AAM.Updater - 1.0.plist (2014-12-03) [Support]

    [cannot] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-11) [Support]

    com.fujitsu.pfu.ScanSnap.AOUMonitor.plist [running] (2013-10-23) [Support]

    Launch demons:

    [loading] com.adobe.ARMDC.Communicator.plist (2016-07-11) [Support]

    [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-11) [Support]

    [cannot] com.adobe.fpsaud.plist (2016-04-15) [Support]

    com.fitbit.galileod.plist [running] (2013-10-22) [Support]

    [loading] com.microsoft.autoupdate.helpertool.plist (2016-08-03) [Support]

    [loading] com.microsoft.office.licensing.helper.plist (2015-03-03) [Support]

    User launch officers:

    [loading] com.adobe.ARM. [...]. plist (2011-07-21) [Support]

    [loading] com.apple.SafariBookmarksSyncer.plist (2009-01-08) [Support]

    com.spotify.webhelper.plist [running] (2016-08-14) [Support]

    Items in user login:

    Request for SkyFonts (/ Applications/SkyFonts/SkyFonts.app)

    Hidden ScanSnap Manager Application (/ Applications/ScanSnap/ScanSnap Manager.app)

    OpenDNS Updater Application (/ Applications/OpenDNS Updater.app)

    Monotype SkyFontsHelper SMLoginItem (/Applications/SkyFonts/SkyFonts.app/Contents/Library/LoginItems/Monotype SkyFontsHelper.app)

    Photo Stream URL SMLoginItem (/ Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)

    Plug-ins Internet:

    FlashPlayer - 10.6: 21.0.0.226 - SDK 10.6 (2016-04-22) [Support]

    QuickTime Plugin: 7.7.3 (2016-07-26)

    AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-10) [Support]

    AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-10) [Support]

    Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-22) obsolete! Update

    Default browser: 601 - SDK 10.11 (2016-07-26)

    Musicnotes: 1.19.0 (2011-06-22) [Support]

    OfficeLiveBrowserPlugin: 12.2.9 (2011-05-04) [Support]

    Scorch: 6.1.0 (2011-06-22) [Support]

    SharePointBrowserPlugin: 14.6.7 - SDK 10.6 (2016-08-28) [Support]

    iPhotoPhotocast: 7.0 - 10.8 SDK (2013-04-18)

    User Plug-ins internet:

    WebEx64: 1.0 - SDK 10.6 (2015-06-10) [Support]

    DISH anywhere drive: ECHO.2.13.0 (2014-07-04) [Support]

    3rd party preference panes:

    Flash Player (2016-04-15) [Support]

    Time Machine:

    Skip system files: No.

    Automatic backup: YES

    Volumes to back up:

    Macintosh HD: Disc size: 999,35 GB disc used: 227,18 GB

    Destinations:

    [Network] data

    Total size: 2.00 TB

    Total number of backups: 88

    An older backup: 11/14/15, 12: 00

    Last backup: 12/09/16, 10:07

    Size of backup drive: adequate

    Size of backup 2.00 TB > (disc 227,18 GB X 3)

    Top of page process CPU:

    4% Microsoft Word

    4% kernel_task

    cloudd 2%

    backupd 2%

    1% SDM

    Top of page process of memory:

    615 MB kernel_task

    545 MB com.apple.WebKit.WebContent (7)

    Safari of 246 MB

    Mail 115 MB

    Mds_stores 98 MB

    Virtual memory information:

    144 MB of free RAM

    3.85 GB of used RAM (572 MB Cache)

    4 MB Swap used

    Diagnostic information:

    September 12, 2016, /Library/Logs/DiagnosticReports/Safari_2016-09-12-131329_[redacted].hang 13:13:29

    /Applications/Safari.app/Contents/MacOS/Safari

    Sep 12, 2016, 11:02:58 self-test - spent

    September 12, 2016, 10:54:18 /Library/Logs/DiagnosticReports/Safari_2016-09-12-105418_[redacted].hang

    September 12, 2016, ~/Library/Logs/DiagnosticReports/SSCheckScanMessage_2016-09-12-103922_[redacted 10:39:22] .crash

    jp.co.pfu.SSCheckScanMessage - Applications/ScanSnap/ScanSnap Manager.app/Contents/Resources/SSCheckScanMessage.app/Contents/MacOS/SSCheckSca nMessage

    September 12, 2016, /Library/Logs/DiagnosticReports/Safari_2016-09-12-103435_[redacted].hang 10:34:35

    September 12, 2016, /Library/Logs/DiagnosticReports/Safari_2016-09-12-103434_[redacted].hang 10:34:34

    Sep 12, 2016, 05:41:07 /Library/Logs/DiagnosticReports/backupd_2016-09-12-054107_[redacted].cpu_resour ce.diag [details]

    / System/Library/CoreServices/backupd. Bundle/happy/Resources/backupd

    Sep 11, 2016, /Library/Logs/DiagnosticReports/Safari_2016-09-11-131712_[redacted].hang 13:17:12

    Safari crashes.

    Safari/Preferences/Advanced - activate the menu to develop it, then go ahead and empty Caches. Quit/relaunch Safari and test. Then try Safari/history/Show History and remove all items from the history.  Quit/relaunch Safari and test. You can also try try Safari/Clear History... The downside is that it deletes all cookies. It could upset some sites no longer recognizes your computer as one that has visited the web site. Go to Finder and select your user folder. With this Finder window as the windshield, select Finder/display/display options for presenting or order - J.  When the display options opens, check "show the library folder. This should make your visible user library folder in your user folder.  Select Library./Caches/com.apple.Safari/Cache.db, and then move it to the trash.

    Go to Safari preferences/Extensions and disable all extensions. Test. If correct, enable the extensions one by one until find you which extension is causing the problem.

    Corruption Safari       See post by Linc Davis

    If you don't need the software of Sierra Wireless, uninstall it by using the instructions in the developer.

    Try to uninstall RIM if you do not use it.

    Uninstallation of RIM

    Uninstall Spotify

  • InDesign ceases to react when you add an effect to a shape

    Does anyone has the same problem?

    -OS X 10.9.4

    -Apple MacBook Pro Intel Core i5 2.53 GHz, 8 GB of RAM

    -inDesign CC 2014

    -file stored locally

    -display performance are typical, normal screen mode, no preview overprinting

    inDesign ceases to react when you add an effect to an image (image, shape,...).

    No accidents, no spinning beachball, inDesign is not labeled as "not responding". It does not react anymore

    When we do exactly the same thing with a connected Thunderbold Apple display we don't seem to have this problem.


    Someone an idea?

    Thanks in advance

    Cedric

    delete the preferences and cache files has been around

  • Beachball constantly present in Safari

    Whenever I use Safari, I get the spinning beachball.  I ran Etrecheck and this is the result of this.  Any help is appreciated.

    EtreCheck version: 2.9.12 (265)

    Report generated 2016-05-23 13:53:59

    Download EtreCheck from https://etrecheck.com

    Time 03:41

    Performance: good

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Problem: Beachballing

    Hardware Information:

    iMac (24 inch, early 2008)

    [Data sheet] - [User Guide] - [warranty & Service]

    iMac - model: iMac8, 1

    1 2.8 GHz Intel Core 2 Duo CPU: 2 strands

    6 GB of RAM expandable - [Instructions]

    BANK 0/DIMM0

    2 GB DDR2 SDRAM 800 MHz ok

    BANK 1/DIMM1

    4 GB DDR2 SDRAM 800 MHz ok

    Bluetooth: Old - transfer/Airdrop2 not supported

    Wireless: en1: 802.11 a/b/g/n

    Video information:

    ATI Radeon HD 2600 Pro - VRAM: 256 MB

    iMac 1920 x 1200

    Software:

    OS X El Capitan 10.11.5 (15F34) - since the start time: about 4 days

    Disc information:

    WDC WD3200AAJS-40VWA1 disk0: (320,07 GB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Macintosh HD (disk0s2) /: 319,21 (Go 150,74 free)

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    USB information:

    Apple Inc. BRCM2046 hub.

    Apple Inc. Bluetooth USB host controller.

    Logitech USB receiver

    Computer, Inc. Apple IR receiver.

    Seagate FreeAgent 1 TB

    EFI (disk1s1) < not mounted >: 210 MB

    Backups Time Machine (disk1s2) Volumes/Time Machine backup: 999,86 go-go (313,93 free)

    Built-in ISight from Apple Inc..

    Hub keyboard Apple, Inc.

    Apple, Inc. Apple Keyboard

    Guardian:

    Mac App Store and identified developers

    Kernel extensions:

    / Library/Extensions

    com [loading]. Logitech.Control Center.HID Driver (3.9.1 - SDK 10.8 - 2016-05-17) [Support]

    com [loading]. Driver Logitech.Unifying.HID (1.3.1 - SDK 10.8 - 2016-05-17) [Support]

    / System/Library/Extensions

    [no charge] com.sony.driver.prs (1.0.0d1 - 2016-05-17) [Support]

    Launch system officers:

    [loaded] 9 tasks Apple

    [loading] 152 tasks Apple

    [operation] 77 tasks Apple

    Launch system demons:

    [loaded] 45 tasks Apple

    [loading] 154 tasks Apple

    [operation] 92 tasks Apple

    Launch officers:

    com [running]. Logitech.Control Center.Daemon.plist (2013-11-12) [Support]

    [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-05-10) [Support]

    [operation] com.hp.devicemonitor.plist (2012-05-26) [Support]

    [loading] com.hp.help.tocgenerator.plist (2009-07-28) [Support]

    [loading] com.hp.messagecenter.launcher.plist (2010-01-19) [Support]

    [operation] com.hp.productresearch.plist (2012-01-16) [Support]

    [operation] com.sony.ReaderLibrary.ReaderLibraryLauncher.plist (2009-11-18) [Support]

    com.sony.ReaderLibrary.RunReaderLibrary.plist [no charge] (2009-11-18) [Support]

    com.TeamViewer.TeamViewer.plist [no charge] (2013-12-02) [Support]

    com.TeamViewer.teamviewer_desktop.plist [no charge] (2013-12-02) [Support]

    [loading] org.macosforge.xquartz.startx.plist (2014-08-11) [Support]

    Launch demons:

    [operation] com.adobe.ARMDC.Communicator.plist (2016-05-10) [Support]

    [operation] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-10) [Support]

    [failure] com.adobe.fpsaud.plist (2016-05-09) [Support]

    com.Apple.aelwriter.plist [loading]

    [operation] com.fitbit.galileod.plist (2013-10-22) [Support]

    com.TeamViewer.teamviewer_service.plist [no charge] (2013-12-02) [Support]

    [loading] org.macosforge.xquartz.privileged_startx.plist (2014-08-11) [Support]

    User launch officers:

    [failure] com.adobe.ARM. [...]. plist (02 / 02/2014) [Support]

    com.apple.MobileMeSyncClientAgent.plist [failure]

    com.apple.SafariBookmarksSyncer.plist [failure]

    [loading] com.citrixonline.GoToMeeting.G2MUpdate.plist (2015-10-21) [Support]

    WS.agile.1PasswordAgent.plist [no charge] (2014-11-15) [Support]

    Items in user login:

    Application of GrowlHelperApp (~ / Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)

    Request for SpeechSynthesisServer (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

    Dropbox application (/ Applications/Dropbox.app)

    BetterSnapTool application (/ Applications/BetterSnapTool.app)

    Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)

    Other applications:

    [operation] 2BUA8C4S2C.com.agilebits.onepassword - osx-helper

    com [running]. Growl.GrowlHelperApp.78752

    [ongoing] com.getdropbox.dropbox.107552

    [ongoing] com.hegenberg.BetterSnapTool.101472

    [loading] 394 tasks Apple

    [operation] 208 tasks Apple

    Plug-ins Internet:

    Default browser: 601 - SDK 10.11 (2016-05-17)

    Flip4Mac WMV Plugin: 2.3.6.5 (2010-11-23) [Support]

    AdobePDFViewerNPAPI: 15.016.20041 - SDK 10.11 (2016-05-23) [Support]

    FlashPlayer - 10.6: 21.0.0.242 - SDK 10.6 (2016-05-19) [Support]

    Silverlight: 4.0.50917.0 (2011-02-15) [Support]

    PDF Browser Plugin: 2.4.4 - SDK 10.6 (2012-05-02) [Support]

    QuickTime Plugin: 7.7.3 (2016-05-17)

    Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-19) [Support]

    iPhotoPhotocast: 7.0 - 10.8 SDK (2013-04-21)

    AdobePDFViewer: 15.016.20041 - SDK 10.11 (2016-05-23) [Support]

    CouponPrinter-FireFox_v2: Version 1.1.9 - SDK 10.5 (2013-02-25) [Support]

    GarminGpsControl: 4.0.4.0 Release - SDK 10.6 (2012-11-02) [Support]

    User Plug-ins internet:

    WebEx64: 1.0 (2011-03-30) [Support]

    WebEx: 1.0 (2011-03-28) [Support]

    BrowserPlus_2.9.8: 2.9.8 (2012-07-30) [Support]

    ATTConnectEventEntry: 1.0.3 - SDK 10.8 (2013-06-13)

    CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

    Safari extensions:

    1Password - AgileBits - https://agilebits.com/onepassword (2016-05-23)

    3rd party preference panes:

    BrowserPlus (2012-07-30) [Support]

    Flash Player (2016-05-09) [Support]

    Flip4Mac WMV (2010-11-23) [Support]

    Growl (2010-07-29) [Support]

    Logitech Control Center (2014-01-08) [Support]

    Time Machine:

    Skip system files: No.

    Automatic backup: YES

    Volumes to back up:

    Macintosh HD: Disc size: 319,21 GB disc used: 168,47 GB

    Destinations:

    Time Machine [Local] backups

    Total size: 999,86 GB

    Total number of backups: 346

    An older backup: 26/08/09, 20:50

    Last backup: 23/05/16, 12:48

    Size of backup drive: Excellent

    Backup size 999,86 GB > (disk size 319,21 GB X 3)

    Top of page process CPU:

    44% mdworker (23)

    6% backupd

    2% WindowServer

    1% kernel_task

    PS 0%

    Top of page process of memory:

    588 MB kernel_task

    455 MB softwareupdated

    424 MB mdworker (23)

    233 MB mds_stores

    Dropbox 154 MB

    Virtual memory information:

    1.84 Go free RAM

    4.16 GB used RAM (1.67 GB being cached)

    Used Swap 0 B

    Hello

    There are many plug-ins internet installed. One or more could be the cause of the beach ball.

    Then follow the instructions to find out how 'remove Internet plug-ins and other add-ons -"here > If Safari is slow, unresponsive, which closes unexpectedly or has other issues

  • Mid-2013 13 "Macbook Pro unusable slow, beachballing"

    I would appreciate if anyone could help out... my mid-2013 13 "Macbook Pro became unusable. It is slow to start, slow down open apps, slow to react and the spinning beachball at any time, there is an action of the user.

    I can't attach the degradation to something specific, that I expanded my RAM several months to 16 GB, with no observable effect. Disk utility reports no problem and Apple diagnostics at startup fail to finish, I tried the basic and extended versions and they crash after about 90% completed, I can with the power button.

    I ran be-Check:

    EtreCheck version: 2.9.3 (253)

    Report generated 2016-02-10 23:55:16

    Download http://etrecheck.com EtreCheck

    Duration 91:33

    Performance: poor

    Could not complete the following internal tasks:

    / usr/sbin/system_profiler - xml SPHardwareDataType

    / usr/sbin/system_profiler - xml SPSoftwareDataType

    / usr/sbin/system_profiler - xml SPLogsDataType

    / usr/sbin/system_profiler - xml SPApplicationsDataType

    / usr/sbin/system_profiler - xml SPDisplaysDataType

    / usr/sbin/system_profiler - xml SPUSBDataType

    / usr/sbin/system_profiler - xml SPThunderboltDataType

    / usr/sbin/system_profiler - xml SPExtensionsDataType

    / usr/System/Library/Extensions iname - *.kext

    / usr/Library/Application Support iname - *.kext

    / usr/bin/osascript tell application "system events" e to get the properties of each connection element

    Problem: Beachballing

    Description:

    too slooooow

    Disc information:

    ST500LM012 disk HARD APPLE disk0: (500,11 GB) (rotation)

    EFI (disk0s1) : 210 MB

    Macintosh HD (disk0s2) /: 499,25 go-go (155,55 free)

    HD (disk0s3) [recovery] recovery: 650 MB

    MATSHITADVD-R UJ - 8À8)

    Unknown files:

    / Library/LaunchDaemons/com. Eltima.ElmediaPlayer.daemon.plist

    / Library/LaunchDaemons/com. Nextel.DHCP.plist

    ~/Library/LaunchAgents/com. Nokia.NokiaSoftwareUpdaterAgent.plist

    3 unknown files found. [Check files]

    Kernel extensions:

    / Library/Extensions

    [loading] com.sophos.kext.sav (9.4.50 - 10.9 SDK) [Support]

    [loading] com.sophos.nke.swi (9.4.50 - 10.9 SDK) [Support]

    Startup items:

    ChmodBPF: Path: / Library/StartupItems/ChmodBPF

    HWNetMgr: Path: / Library/StartupItems/HWNetMgr

    Startup items are obsolete in OS X Yosemite

    Launch system officers:

    [failure] com.apple.SafariCloudHistoryPushAgent.plist [details]

    [failure] com.apple.cloudphotosd.plist [details]

    [failure] com.apple.security.keychain - circle - notification.plist

    [loading] 160 tasks Apple

    [operation] 73 tasks Apple

    Demons of launch system:

    com.Apple.csrutil.report.plist [failure]

    [loading] 196 tasks Apple

    [operation] 91 tasks Apple

    Launch of Agents:

    [loading] com.adobe.AAM.Updater - 1.0.plist [Support]

    com.DivX.DMS.agent.plist [loading] [Support]

    com.DivX.update.agent.plist [loading] [Support]

    com.Google.keystone.agent.plist [loading] [Support]

    [loading] com.oracle.java.Java - Updater.plist [Support]

    [ongoing] com.Sophos.uiserver.plist [Support]

    Launch the demons:

    [loading] com.adobe.SC.FPFeedbackService - 1.0.plist [Support]

    com.Adobe.fpsaud.plist [failure] [Support]

    [ongoing] com.eltima.ElmediaPlayer.daemon.plist [Support]

    com.Google.keystone.daemon.plist [loading] [Support]

    com.Nextel.DHCP.plist [loading] [Support]

    [loading] com.oracle.java.Helper - Tool.plist [Support]

    com.oracle.java.JavaUpdateHelper.plist [loading] [Support]

    [ongoing] com.Sophos.common.ServiceManager.plist [Support]

    User Agents to launch:

    com [loading]. BlueStacks.AppPlayer.LogRotator.plist [Support]

    com [loading]. BlueStacks.AppPlayer.Service.plist [Support]

    com [loading]. BlueStacks.AppPlayer.UninstallAgent.plist [Support]

    com [loading]. BlueStacks.AppPlayer.UpdaterAgent.plist [Support]

    [failure] com.apple.SafariBookmarksSyncer.plist [details]

    com.citrixonline.GoToMeeting.G2MUpdate.plist [loading] [Support]

    [failure] com.facebook.videochat. .plist [deleted item] [Support]

    com.nokia.NokiaSoftwareUpdaterAgent.plist [loading] [Support]

    User Login items:

    None

    Other applications:

    com [running]. BlueStacks.AppPlayer.Agent.99872

    [ongoing] com.etresoft.EtreCheck.1952

    [ongoing] com.Sophos.AutoUpdate

    [ongoing] com.Sophos.Configuration

    [ongoing] com.Sophos.InterCheck

    [operation] com.sophos.macendpoint.Sophos - Anti - Virus. 85152

    [ongoing] com.Sophos.notification

    [ongoing] com.Sophos.scan

    [ongoing] com.Sophos.sxld

    com.Sophos.webd [failure]

    [ongoing] com.vmware.fusionStartMenu.100192

    Internet Plug-ins:

    Flip4Mac WMV Plugin: Version: 2.2.3.7 [Support]

    FlashPlayer - 10.6: Version: 20.0.0.235 - 10.6 SDK [Support]

    QuickTime Plugin: Version: 7.7.3

    DivX Web Player: Version: 3.4.1.14 - SDK 10.10 [Support]

    Flash Player: Version: 20.0.0.235 - SDK 10.6 obsolete! Update

    Default browser: Version: 601 - SDK 10.11

    JavaAppletPlugin: Version: update version 51 check Java 8

    OVSHelper: Version: 1.1 [Support]

    Web of Google Earth plugin: Version: 7.0 [Support]

    Silverlight: Version: 5.1.30514.0 - 10.6 SDK [Support]

    iPhotoPhotocast: Version: 7.0

    The internet user Plug-ins:

    Kkkkk Install detector: Version: 0.3.6 - SDK 10.7 [Support]

    WebEx: Version: 1.0 [Support]

    CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]

    F5 Inspection host Plugin: Version: 2008.01.16.11

    Picasa: Version: 1.0 [Support]

    WebEx64: Version: 1.0 - 10.6 SDK [Support]

    Time Machine:

    Information of Time Machine requires OS X 10.8 "Mountain Lion" or later.

    Top of page process of CPU:

    6% WindowServer

    kernel_task 2%

    2% EscrowSecurityAlert

    PS 2%

    1% uHD-UninstallAgent

    Top of the process of memory:

    615 MB kernel_task

    0b cloudpaird

    0b softwareupdated

    0b askpermissiond

    0b secinitd (2)

    Virtual memory information:

    0b free RAM

    B RAM used (2.34 GB being cached) 0

    Used Swap 0 B

    When you see a beachball cursor or the slowness is particularly bad, note the exact time: hour, minute, second.

    These must be run as administrator. If you have only one user account, you are the administrator.

    Run the Console application in one of the following ways:

    ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

    ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    The title of the Console window should be all Messages. If it isn't, select

    SYSTEM LOG QUERIES ▹ all Messages

    in the list of logs on the left. If you don't see this list, select

    List of newspapers seen ▹ display

    in the menu at the top of the screen bar.

    Each message in the journal begins with the date and time when it was entered. Highlight date back to the time you noted above.

    Select the messages entered since then until the end of the episode, or until they begin to repeat, whichever comes first.

    Copy messages to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

    The journal contains a large amount of information, almost all this is useless to solve any particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

    Please don't dump blindly thousands of lines in the journal in this discussion.

    Please do not post screenshots of log messages - text poster.

    Some private information, such as your name, may appear in the log. Anonymize before posting.

    When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

    If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

  • Safari jams and beachball in the Amazon product.

    El Capitan 10.11.13 Safari 9.2

    When I connect to Amazon I get the spinning beachball and an error message in the activity monitor that says "Safari Web content no longer", using 99.2%CPU.  I have only 2 tabs open.  It began last week after I have updated to the latest Safari.

    Thanks for any help.

    Martiki27

    Nam model

    I suggest you only begin by taking the measures recommended in this support article.

  • Customer Beach on OSXS balls

    TL; DR: connections to the server to slow down to a crawl for the customers, without apparent reason.

    ________________________________________________________________________


    Server: last model Intel Xserve quad Xeon 2.26 GHz, 12 GB of RAM, with all updates linking El Cap 10.11.6/Server 5.1.7 plant internal SSD. Accessed files are on separate disk. Bare metal system installation and reconfig a few months ago (server were previously running Snow Leopard). Our services enabled only for customers are the sharing of files with Time Machine. OD turned off, since we do not use the services in need.

    Network: Wired cat 6 GigE via managed HP happen, more wireless for mobile devices. About 60 connections total network at any time. Xserve bonded (i.e. dual GigE) ethernet link to pass. Comcast Business Internet connection is theoretically 150 / 20 Mbit/s down/up but very variable in practice.

    Customers: over 30 Macs, the recent OS versions (with the exception of the one with 10.6.8). Some connected via AFP, some SMB. About 8 Basic users mostly on iMac 27 "with a lot of RAM launch Adobe CC files from the server on the network and work that way. The remaining users are usually connected to the server but not actively using it most of the time.

    Problem: drastic periodic slowdowns for the users of the database. Normal activities, like save or open files on the network now take place at a glacial pace, accompanied by the dreaded spinning beachball. All basic users are affected when this happens. Applications concerned are CC Adobe (Photoshop, Illustrator, InDesign), but that's what these basic users work with almost exclusively, so may be negligible. However, these applications are supposed to be quite chatty (phone home, automatic backup, etc.). Often but not always occurs towards the end of the day.

    Comments: server restart usually clears the problem... until next time. So sometimes we are OK for a few days, sometimes not. No correlation is apparent with AFP or SMB connections. Server logs do not show everything that attracts my attention, but they are still quite enigmatic for mere mortals. Server.app statistics show very light server load to cpu (< 20%), memory (< 6 GB), network (< 25 MB/s). Activity Monitor shows no runaway process. Server disks SMART status is good. Basically, our Xserve hardware is in good shape and just stroll along most of the time.

    At this point, I'm desperate for ideas or suggestions for a methodology arrive at a solution.

    IME, you get these symptoms if the switch is down packages. AFP (I'm not sure about SMB) has a crucial ACK packet with a long (30 s IIRC) timeout for a reply. If your network loses the package, or its response, the customer just locks 30 seconds at a time. Packet-sniffing (tcpdump or wire Shark) with filters would demonstrate if that was the problem.

    If your users have to deal with the volume of server as a local drive and open the files "in place" for editing and then performance is likely to be disappointing. It's much better from many points of view to download to a local drive, to do the work, then download again.

    If you don't have it already, made your clocks menu display time in seconds and give each desktop a block notes and pen each make one not time displayed precise (HH) this beach balling happens. You can then refine the journal article, you must study and see if all the machines are affected at the same time.

    I fought a problem like that for months. It has not been resolved until the network team replaces the HP switch with a Juniper one.

    C.

Maybe you are looking for