SRM5.1 / midsize V7000 6.4.1.4 command not supported: [discoverArrays]

Hi all

Production site:

IBM midsize V7000 and FW level: 6.4.1.4

SRM worm: VMware-srm - 5.1.1 - 1082082

SRA: IBMSVCSRA_v2.2.0.130422

IP: 192.168.70.50

vCenter 5.1 U1

Recovery site:

IBM midsize V7000 and FW level: 6.4.1.4

SRM worm: VMware-srm - 5.1.1 - 1082082

SRA: IBMSVCSRA_v2.2.0.130422

IP: 192.168.70.60

vCenter 5.1 U1

When I try to add the table then this error has occurred

SRA command 'discoverArrays' failed. Invalid ID Array.

Refer to IBM SAN Volume Controller troubleshooting

And the SRM journal is attached.

But I see this part of the newspaper.

Sorry for the bad English.

--> < name > discoverArrays < / name >

--> < OutputFile > C:\Windows\TEMP\vmware-SYSTEM\sra-output-12-119 < / OutputFile >

--> < StatusFile > C:\Windows\TEMP\vmware-SYSTEM\sra-status-13-225 < / StatusFile >

--> < LogLevel > verbose < / LogLevel >

--> < LogDirectory > vCenter Site Recovery Manager\Logs\SRAs\IBMSVC C:\ProgramData\VMware\VMware < / LogDirectory >

--> < connection >

--> < login id 'primary' = >

--> < address >

--> < code address = 'spA' > 192.168.70.50:5989 < / address >

--> < code address = "spB" > 192.168.70.60:5989 < / address >

--> < / book >

--> < username > * < / username >

--> < password > * < / password >

--> < / connection >

--> < / connections >

--> < / order >

2013 06-20 T 14: 34:33.395 + 03:00 [02020 'SysCommandWin32' verbose opID = 258F28AC-0000001 has] from process: "C:\Program VMware vCenter Site Recovery Manager\external\perl-5.14.2\bin\perl.exe" "C:/Program Files/VMware/VMware vCenter Site Recovery Manager/storage/sra/IBMSVC/command.pl.

2013 06-20 T 14: 34:33.395 + 03:00 [02020 'SraCommand' verbose opID = 258F28AC-0000001 has] reset SRA command timeout for '300' seconds in the future

2013 06-20 T 14: 34:33.395 + 03:00 [02020 'SraCommand' verbose opID = 258F28AC-0000001 has] listening to updates to the file 'C:\Windows\TEMP\vmware-SYSTEM\sra-status-13-225 '.

2013 06-20 T 14: 34:33.395 + 03:00 [02020 verbose "PropertyProvider" opID = 258F28AC-0000001 has] ASSIGN RecordOp: info.progress, dr.storage.StorageManager.createArrayManager1

2013 06-20 T 14: 34:33.441 + 03:00 [02444 'DrTask' verbose opID = 258F28AC-0000001 has] created task VC 'com.vmware.vcDr.dr.storage.StorageManager.createArrayManager:task - 3901'

2013 06-20 T 14: 34:34.065 + 03:00 [01496 info 'SraCommand' opID = 258F28AC-0000001 has] stdout of discoverArrays:

-> discoverArrays

-> By Haz 20 14:34:33.909: [Info] the execution Module [constant] Inatall path: [C:\Program VMware vCenter Site Recovery Manager\storage\sra\IBMSVC\]

-> By Haz 20 14:34:33.909: name of SRA for the [constant] runtime [Info]: [IBM System Storage SAN Volume Controller adapter for VMware vCenter Site Recovery Manager] uuid: version [38295F72-F7D0-4A0F-B8D4-FF9821AB2675]: [2.2.0.130422]

-> By Haz 20 14:34:34.19: file commandName for the runtime [SRARunner] [info]: [discoverArrays]

-> By Haz 20 14:34:34.19: runtime [SRARunner] logLevel [verbose]: [comments]

-> By Haz 20 14:34:34.34: Module enforcement [verbose] [SRARunner] output file: [C:\Windows\TEMP\vmware-SYSTEM\sra-output-12-119]

--> 14:34:34.34 by Haz 20: [fatal] runtime [SRARunner] command not supported: [discoverArrays]

->

2013 06-20 T 14: 34:34.065 + 03:00 [01496 error 'SraCommand' opID = 258F28AC-0000001 has] stderr of discoverArrays:

-> com.ibm.cstl.hsg.sra.svc.SRAException: command unsupported: [discoverArrays]

-> to the com.ibm.cstl.hsg.sra.svc.SRARunner.execute(SRARunner.java:100)

-> to the com.ibm.cstl.hsg.sra.svc.SRARunner.main(SRARunner.java:173)

->

2013 06-20 T 14: 34:34.065 + 03:00 [01496 "SraCommand" verbose opID = 258F28AC-0000001 has] Stopped listening to updates of file 'C:\Windows\TEMP\vmware-SYSTEM\sra-status-13-225 '.

2013 06-20 T 14: 34:34.065 + 03:00 [01496 "SraCommand" verbose opID = 258F28AC-0000001 has] cancelling SRA command timeout

2013 06-20 T 14: 34:34.065 + 03:00 [01496 info 'SraCommand' opID = 258F28AC-0000001 has] discoverArrays came out with exit code 0

2013 06-20 T 14: 34:34.065 + 03:00 [01496 "SraCommand" verbose opID = 258F28AC-0000001 has] discoverArrays responded with:

--> <? XML version = "1.0" encoding = "UTF-8"? >

"--> < response xmlns ="http://www.vmware.com/srm/sra/v2">."

--> < error code = "4" / >

--> < / answer >

I solved this problem.

The problem was MRS. Server intalled on the regional settings of Windows Server 2008 R2.

My locale of the server was Turkish, when I install MRS I changed to English and installed.

Finally, I reinstall Windows Server 2008 R2 full English for the United States settings after installed SRM.

It has been worked.

Tags: VMware

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    (6) EMC VNX Replicator Enabler for VNX SRA (this one is for NFS only)

    Now install you all of these packages to the same location where you want to keep your SRM.

    In our laboratory, we kept vm 3: 1 for vCenter Server, 1 for DB and 1 for SRM (so all the packages would be installed on a virtual machine SRM) you don't have to do it this way, but it is an option at your disposal...

    NOTE: Package numbers have changed - please do not quote me on those...

    I hope this helps, good luck.

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