SSO can survive a simple reboot... correction may not survive a change of password!

I built a development environment 5.1 with some hosts and vcenter running on a virtual machine to Windows 2008r2 (on another cluster). I run all services, including SQL express on the virtual computer. After many fits and starts, I had a decently vcenter running service. Today, I had to restart vcenter because it was dog slow (thank you JAVA!) and add some more memory.

Now I'm unable to authenticate via the web client or the client. I restarted the authentication service UNIQUE ("thank you" to name this service from vcenter unlike ALL the other vmware services) by Ko 2033137.

Heavy customer error is: "a general error has occurred: allow exceptions.

Web client error is: The authentication server has returned an unexpected error: ns0:RequestFailed: unable to connect to the source of the identity. Possible reasons include the name of user or password, connection refusal, connection timeout or inability to resolve the host name. The error can be caused by a source of identity with a malfunction.

Judging by the plethora of threads on SSO on the forums I'm going out on a limb and say this service "is not ready for primetime" and I'm sure glad that I don't have a production on 5.1 environment yet!

I need the light bulb emoticon! So after almost 20 years in it I need to know when things break after changing a password, I should be suspicious that the creds would be hidden.

So, if I was able to connect to the web client as the SSO admin admin@System-Domain and go to Administration > SSO > Configuration and click on change the identity of AD source, my domain account high I changed my password this morning is in this dialog box. I was told by support of vmware on a ticket last month that these credentials were used on the first connection to ldap... how he was wrong. Looks like I need to use an account that password does not change every 90 days!  Put my new password in this field vcenter work very well with domain accounts. I don't think that it would make a difference to that join the domain.

SSO indeed play a role in the connectivity of customers.

Ron

Tags: VMware

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