Store Windows – a problem is preventing the troublshooter to start
Separated from this thread.
Hello
None of these solutions worked. I am still trying access the windows store, but always clicking on the mosaic of windows store, it's like it opens to load and then nothing happens. It feels as if it's been quite some time that windows 8.1 update, but I still can't the windows store to open...
I tried the windows app trouble shoot... and I got the following:
-A box opens
-At the TOP, it said "year Error Occurred."
- Then in the box itself, in a blue font, ' an error occurred during troubleshooting:
-Then below, in black letters, "a problem is preventing the troublshooter to start.
I hope someone can help please so that I can finally spend phone my wife to Windows 8.1 because it cannot download apps or really do anything with his laptop. Thanks in advance for any help!
Hello
How to solve Windows Store from questions.
Troubleshooting component Store / Filesystem Corruption
If the above doesn't work then not perform a refresh PC or PC Reset
How to refresh, reset or restore your PC
http://Windows.Microsoft.com/en-us/Windows-8/restore-refresh-reset-PC
Once you have updated or reset the computer, uninstall the pre-installed antivirus (Norton, McAfee) software using the software removal tool.
Open Control Panel > Windows Update > updates
Install all important and optional updates
Clear Cache store - press the Windows key + R to open the run
Type WSreset.exe
Press Ok
When you are finished, you will see Windows Store open and Windows Update 8.1 will be visible
Tags: Windows
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