Strange symbol/icon in the list of music on iTunes app

Hello!

Recently, I moved my iTunes library to a new computer. When I started iTunes on my new PC, I could see all my music files and playlists.  So far so good.

I also (intentionally) all deleted music and playlists on my device (iPhone 6) because I wanted to start from scratch.  I did it by going to storage > storage to manage, and then click music > songs.

When I plugged my iPhone into my computer and pulled to the top of iTunes, I noticed some strange entries in the music list.  They appeared "grey" with circles (left).  Screenshot see attachment.  As far as I know, these entries match the purchases I made on the iTune store.  But not all music purchases.  Since I still have the original files of the music purchased on my computer, I can see that the list in gray on my iPhone is far from a complete list of all my music purchases.

I can't play these entries "in gray' on my iPhone.  I can't delete them either.  Any idea what I can do to get rid of them?

Thank you!

They seem to be evidence of a transfer to a standstill. I suspect that iTunes is supposed to gracefully recover during the next connection, but apparently not.

The following steps will generally help solve weird sync issues. They assume that all the content you want on the device in your lending library for the restoration. If not see recover your iTunes from your iPod or an iOS device first. I would also recommend you copy everything off of the camera, if you have not already.

  1. Backup device.
  2. Restoration as a new device.
  3. Restore the backup that you made earlier.

TT2

Tags: iTunes

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