Strangeness of blackBerry Smartphones and Reload OS 507 message...

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• Box of Message of glitch-slow blackBerry Smartphones and not show all Messages

  My message Inbox is only show of Face Book and BB messenger and a missed call.  Call history his watch is not my E-mail SMS, MMS, or full. It also shows that about 3 days worth of information. It also takes a long time to load and once no info was present.

  Even more strange, is when I receive a message from the folder gets its red icon.  But, when I click on it, nothing new in there.

  It appreas that I consult only some info and not all the info in my 'Messages icon. My emails can be access by there respective folder. These file seems glitchy so.  When I click on them and see all messages sometimes always displays the unopened icon.

  Help, please.

  Thank you

  I tried switching the default 4 themes on the device and still not go. Then I downloaded and installed a new theme and then switched back to my original them and that seems to do the trick.

• Error of BlackBerryID blackBerry Smartphones and to protect

  I received a notice to upgrade BlackBerry ID.

  I did it.

  Was then reboot needed. Restarts OK.

  NOW I have a updated BlackberryID but disabled BBProtect

  Protect wants latest BBID, but when a window appear to download a new version of BBID the result is "there no new version for BBID' (I have just one last)

  BBM also wants the new version of BBID.

  I tried to reinstal Protect: impossible

  Protect the Web works in all functions: find, sing the ear and send the message to the device.

  What is the solution?

  giuliano1969 wrote:

  In the first and the second time I tried 5 steps THAT BBID has been installed (downloaded on Appworld), but in other attempts BBID does download no BBID more.

  "attempts"? I don't understand...

  giuliano1969 wrote:

  My company does not help me for the specific App problem to my terminal.

  There is no sound wireless problem or a bug.

  In fact, the one that your provider tells you is wrong. Your carrier is responsible for the delivery of all services on your device, which is BBID to 100%. As a result, they are also 100% responsible for all official support for all services you pay for. Consider... you don't pay them... and they deliver. Only, they (your operator) have access to their systems to verify what is happening. Only they (your operator) have access to the formal escalation chain so that your problem could receive official assistance from BlackBerry. Please see this "sticky" post, and the son to which it connects, for more useful information to guide you as you go:

  • http://supportforums.BlackBerry.com/T5/social-lounge/how-this-site-and-formal-support-work/TD-p/2540...

  I hope that this information will be useful to you.

  If you want yet to try to seek a formal support, then your next step would be a full reload of the OS on your device. If you want to try that, then please conduct and first review the backup process discussed via the link below in my sig auto on this post.

  Once you have a full backup, then the easiest way is to, on a PC (you can't do this on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Volume headset from blackBerry Smartphones and clarity on the curve

  Hi all

  I've been a user of Razr for quite a while and am very close to having bought a BlackBerry Curve of Alltel. Before I do, I really have your contribution to this:

  Because I spend a LOT of time making phone calls and work in a noisy environment, the earphone volume and clarity are VERY important to me. I'm not sure if the curve can give me the benefits of a great smartphone AND a great phone in terms of call quality.

  Can you give me your opinion on the earphone volume and clarity compared to the Razr (I currently use V9) and also if you think that because the tip is located a little further from your mouth against a flip style phone that it might cause problems in a noisey environment. Ive had before cell phones, which were weak in terms of call quality and its REALLY frustrating.

  Thanks again for you input. This will help me make the right decision!

  my best,

  Rick

  of all the greatness that is my BB, the listener and the quality leaves much to be desired.  If the volume is too high, cracking bad.  I use it mainly in the car and have bluetooth through the stereo, so in the car, it is not a problem for me.

• BlackBerry Smartphones location of saved Text messages and downloads please as a desire to update the device software

  I have a Blackberry 9300. I noticed while testing option 'restore' in Blackberry Desktop Software 'Saved messages' is grey so not able to restore and downloaded programs were not included in the backup course so I'm delaying the update of the OS 6 bundle OS 6 bundle 1879 2949 until I can get these issues resolved. First of all, where are my saved text messages would be they located on the SD card? Secondly, where are the downloaded applications and how would bring him back, I should reinstall individually or is there a better method I guess updating the software of the device would eliminate any reference to them? Thanks in advance, Marcia

  willismc wrote:
  My problem, I think that will be most of the downloads and installations have been from the Blackberry web, although "My World" lists apps, I have only the option to remove and reinstall yet if I so choose. That's why I need to dig a little deeper on the aspect of the place here.

  To reinstall your applications, see this KB:

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  You may also need to clear the cache of application AppWorld:

  1. open the App World

  2. go to my world

  3. follow one (and only one!) of these steps:

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

  • KB24714 How to clear the cache of BlackBerry App World

  4 AppWorld must close

  5. If your BB locks after issuing clear cache, do a battery pull reboot

  6. return to AppWorld/MyWorld (it can be slow, while it re - sync).

  If (4) stage arrives not as described, then the empty the cache failed.

  willismc wrote:
  I was also interested to read your information on the primary database of smartphone that made me wonder if it was at this location that the saved text messages were built. I mention this as I save some of my text messages I can consult at any time by selecting 'View the Messages stored' in the menu messages text, which lists the emails and text messages, that you saved.

  The Interface of Messages is against the databases on the BB... Watch a saved messages can be as simple as a filter that is applied to display only those, but always from the same database. Also understand that the 'Messages' is a term Super set, with "email", "SMS", and other types of messages into subsets.

  willismc wrote:
  Saving messages electronic elsewhere are not a problem but saved SMS backup does not seem to be an option, why would I need to check this feature before upgrading the device software. Appreciate your answer to that one.

  As I said, I suspect saved SMS Messages to be a subset of the base of great set 'SMS Messages"together with the message 'saved' being a subset within this database.

  I can't answer definitively for you because I've never had the problem you are experiencing. You may need to test to know for sure.

  Good luck!

• BlackBerry Smartphones clean Reload of the Desktop Manager for Mac on a torch

  Hello

  I recently had some problems with my BB Torch, in terms of reconfigure one of my email accounts. I tried all kinds of different solutions and nothing has worked so far. I am to talk about this section of the general Support Forums to see if anyone would be able to help.

  The whole issue can be found here:

  http://supportforums.BlackBerry.com/T5/BlackBerry-App-World-General/BlackBerry-torch-email-setup-ISS...

  Help, please...

  Hey guanche01,

  Welcome to the community of BlackBerry Support Forums.

  Your message about the email, I checked the installation program does not work.  To resolve this problem, you will need to do a clean reload of software.

  Do you have a COMPUTER on the BlackBerry policy?  It is located under Options > Security > security state information.

  If you do, you must perform a factory reset before checking for an update.

  To perform a factory reset follow method 4 in this article: www.blackberry.com/btsc/KB14202

  Once finished, try to own the software of the device reloading.

  Let me know if you encounter any problems.

• Director of office of blackBerry Smartphones and Curve 8330

  I just installed Desktop Manager 5.0 for my curve. The installation went well, and after it backs up, the curve works correctly. I wonder, however, if the Desktop Manager saved e-mails, MMS and SMS messages in a file on my desktop that could be retrieved and read later if necessary. I heard this answered both ways so far: Yes it did, and no, it's not. No one knows what is the real answer?

  Hi and welcome to the forums!

  Well, two answers could be correct according to what you were doing. If you performed the backup, and then he did. If you have not run the backup, then it does not. If you performed the backup, then a file with an extension of the RPI could be saved to your PC - search your entire hard drive for *.ipd and see what you find. To make a backup, follow these instructions:

  • KB12487 How to back up data to a BlackBerry smartphone

  Good luck and let us know!

• BlackBerry Smartphones how reload BB MAPS

  I have a BB storm II, and after having a software updagrade my maps is no longer the case showing. So I decided to download from blackberry.com/maps.  Once the download is complete for Blackberry maps Installer (and this adds ons under applications, however, there is no icon / app to run the Blackberry maps Installer, and I deleted the maps blackberry app because I thought it would be recharged from the procedure above.) But it was not. SO the question is how can I relaod Blackberry Maps App? or how to run the installer of Blackberry maps and it will reload the MAPS app?

  I am also limited to BES.

  Hi and welcome to the Forums!

  How to reinstall BBMaps is via the desktop software. Launch, attach and use the Application Loader section (it may be called something else, depending on the version of the Desktop software you have). That will present a list of applications available... Put a check mark of selection at the entrance for BBMaps and apply the selection and it will be installed.

  Good luck!

• Missing icons blackBerry smartphones and Applications

  I did an update on my desk to my Blackberry Storm and now I'm missing tasks, Notepad and keeper password and perhaps applications icons - can someone please?

  Hello, Kate Jackson,.

  Read the public knowledge base article:

  KB13956 The tasks or the Notepad icon is not displayed on the BlackBerry smartphone

• EDGE of blackBerry Smartphones and now Inernet on TORCH 9800

  Hello

  I really EDGE like this on my phone but when I open a page I have this:

  It is not included as part of your plan current service of navigation via the cellular network. To browse the web, you should use the Wi - FI or contact your service provider to change your service plan.

  I can also use Blackberry messenger and no message can be sent.

  What should I do? I have the blackberry torch 9800 with ATM mobilis Algeria and EDGE runs correctly on mobile?

  OK... Well this is only half of what they should have done; just confirming that you have an account does not solve your problem. Think of it this way... you PAY for ALL your services and ALL your formal support... you should be very angry (with them) that they deliver or you...

• Travel to blackBerry Smartphones and map Applications for Blackberry

  Can someone tell me what is a good (free) travel/mapping for blackberry application?  I had google maps and wasn't so much in love with her.

  I checked the blackberry site and found "poynt."  What is a good?

  Poynt is not a great map and the application of directives, but it is a kind of good yellow pages application.

  Outside of Google Maps, there is AmazeGPS, Nav4All and may others.

  Other: http://www.blackberryforums.com/gps-mapping/127686-all-known-gps-applications-bb.html

• Problems sync outlook blackBerry Smartphones and blackberry Pearl 8110

  I have a similar problem with my Blackberry Pearl 8110, Desktop Manager 5.01 and Outlook 2003 SP3.

  When I try to synchronize my contacts from my Blackberry to Outlook, the process gets thru 'Read in the device address book' 90 and 90 files without problem.  It starts the process following "Treatment Device Address Book" and gets 86 90 files and stops and a pop error message window: [title bar] Intellisync. It has a red circle with 'X' white and says "Unable to read data from application." with an ok button.

  I uninstalled Desktop Manager 5.01 twice, deleted the folder Intellisync following "KB11703" with no luck.

  In the Intellisync [C:\Documents and Settings\\Application Data\Research in Motion\BlackBerry\Intellisync] folder I found this file: PtTrace.log (see below):

  Tue Dec 08 22:10:40 2009 - Intellisync Log file.

  {22:10:40.593: create an empty table C:\DOCUME~1\SonicXP\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}. CFG\TABLES. ITB a.\startup.cpp line 500
  {22:10:40.609: empty table file C:\DOCUME~1\SonicXP\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}. CFG\TABLES. ITB a.\startup.cpp line 519
  {22:10:42.656: create an empty table C:\DOCUME~1\SonicXP\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{C0116ED9-D020-4BF3-A38E-08A5B02C2528}. CFG\TABLES. ITB a.\startup.cpp line 500
  Tue Dec 08 22:10:44 2009: error 0 x 83110005.-2096037883.0 a.\syncconfigmanager.cpp line 1137
  Tue Dec 08 22:10:45 2009: error could not load CXLServer1.dll in the product directory... 4005.\callback.cpp line 3610
  22:11:07.343:
  22:11:07.343: start Session ILX, Source = Microsoft Outlook, target device =
  22:11:07.359:
  22:11:07.359: from Standard synchronization
  22:11:07.406: Phase = 10, user = XXXXXXXX: reading data from the device address book
  Tue Dec 08 22:11:18 2009: error could not retrieve the field on the device.4238 to the RIM: DeviceIConnector.cpp line 780
  Tue Dec 08 22:11:18 2009: error 4018.4018 to la.\sdk_data.cpp line 2494
  Tue Dec 08 22:11:18 2009: error 4018.0 on line 208 de.\cilfield.cpp
  Tue Dec 08 22:11:18 2009: Birthday.4018.0 error at line 463 la.\cilrec.cpp
  Tue Dec 08 22:11:18 2009: error 4018.0 to la.\ciltrans.cpp line 589
  Tue Dec 08 22:11:18 2009: error 4018.4018 a.\ilx_sdk.cpp line 256
  22:11:18.625: translation unit status: user = XXXXXXXX, rc = 74, Phase = 10, TrErr = 4018, SysErr = 0 to the 596 ligne.\xlatev3.cpp
  22:11:18.640:
  22:11:18.640: end of Session ILX, time = 11,000 seconds

  Don't know what to do, I hope I don't have to do a factory reset on my phone.  ANY HELP WOULD BE GREATLY APPERICATED! Thank you!

  Anthony

  [It was an original message on 03/03/2009 and I still have the same described problem above.] sdgardne replied to my post:

  Try the steps in this KB:

  • KB02048 "Unable to read application data" error when configuring or synchronization of data from the organizer with BlackBerry Desktop Manager

  Honestly, it sounds like a bad record... If you can refine what folder and delete it, maybe then things move on.

  But the KB02048 is therefore more accessible because RIM has either deleted from the Knowledge Base or?

  Help! I STILL NEED HELP WITH THE QUESTION, I WAS NOT ABLE TO SYNC MY CONTACTS FOR OVER A YEAR NOW!

  I couldn't find a solution for this, ANYWHERE so I just decided to fix this problem just upgrade to the new version of the BlackBerry Desktop version 6.0.0.40 software. And now, ALL my contacts synchronize with a problem.

  Also from the beginning of this problem and now I have also improved my Outlook 2003 to 2007 and then to 2010.

  So I do not know if the combo of doing all this software update fixed the issue of the contact crupt but its market not now and that's what I need.

• BBM blackBerry Smartphones and my internet is not working properly

  Hello, I just bought my blackberry curve the other week and my bbm will not work. When I add people it says waiting, but they do not receive an application, and the same thing happens when they add me? someone else had this problem?

  Also my phone automatically takes a daily rate for the internet even if im connected to wifi. is any way I can stop it taking my daily credit, unless I give him permission outside the wifi area? and when I try to use internet outside my wifi internet access is very limited, I can't use facebook or similar pages?

  Thank you 

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

  You must, in order to obtain services of BlackBerry data as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and many more.

  Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

  Good luck.

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  Hello

  I have a question, it seems that I forgot to pay my monthly subscription for blackberry

  and it had to be today March 1, 2011, I paid, there already but I still isn't my internet work

  my blackberry internet service and blackberry enterprise server are not connected.

  do I have to wait overnight or have they me removed from the system or what that

  can you please help someone thanks.

  Hello

  BlackBerry does not provide the service.  In fact, it is done by your carrier.  Therefore, it would be best to contact your provider for assistance to ensure that they have received your payment and see if they have disabled anything on their end.

• Manufacture of blackBerry Smartphones and receive calls

  I recently bought the blackberry curve 8520 on talk and I can't make or receive calls, call failed if poster, also I can not configure my email address

  Phone call should work. I don't know what the problem is here.

  Gabrielle wrote:

  also I can not configure my email address

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

  You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

  Good luck.