Strength of re - download all the data the Capacity Planner tool
Hello
I have a situation where a colleague installed Capacity Planner on a site and left on for more than a month before having a capacity planner account in the warehouse of VMWare (optimize.vmware.com).
This means that the tool has been happily collecting data locally but he not sent to the Web site.
He obtained his full story last week and made the link to the online store by registering its local database with the site ID. However, it seems that the capacity planner tool has not downloaded all the data it has collected - he made only in the last two weeks, and it doesn't seem it's going to 'catch up' and recover old data.
I looked in the local Access database and you can see all the old data in there. Question - is it possible to force a re-synchronization of all data in the local database, while the old data are sent to the server? I tried Admin/Options/Modules, enter the work of data synchronization and uncheck everything except export data collection and send data, then manually run this task of data synchronization, but he only made a partial dump of the data.
If the data have never been sent to VMware. The data must be in the folder "c:\program files\vmwaer\vmware capacity planner\outbox.
If the data have been sent, and archive check box has been selected, the data must be in the folder "c:\program files\vmwaer\vmware capacity planner\archive.
If the data has been sent and the box archive was not checked, then the data will be only at VMware. You will need to contact vmware to reprocess data.
Tags: VMware
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