Submit/clear buttons sometimes missing in Captivate v5 Quiz

I just noticed that in my quiz at the end of my videos, the buttons do not appear systematically and so the test does not always work.

  • If I leave the video to evolve naturally part quiz, only the Back and Skip buttons appear on quiz question slides. I can't click on a response either.
  • If I jump slides before getting to the questionnaire slides, all buttons (clear, back, Skip and Submit) buttons appear as expected, and I can select the answer and move on.

This has happened on all the videos that I created in the past 3 months (probably since the upgrade to v5), but not on the previous videos/quiz a previous employee created. I used the model of his previous, so there should be no difference (except, possibly, the version).

I checked, and there is no timetable associated with the boxes to do some display / a few do not. I can't find anything in the properties of Quiz that differentiates between the buttons either. I searched the web and these forums and did not find a mention of this issue.

That I found a bug in v5, or is there a solution to this problem? Thanks in advance.

I wanted to update this post in case anyone else runs into this problem. The issue was that the default value for the questions of the quiz is to allow 1 only users will try the question. This is why sometimes the buttons have shown, but other times (if I had already seen this quiz question) the buttons were not available... because users were not supposed to be allowed to answer this question once again.

I solved it by going to file > Project Info > Quiz: success or failure > section if lack of rank > and ticking the infinite attempts.

Tags: Adobe Captivate

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