Subscription cancellation Soundcloud GB that has accidentally been renewed by Apple?
I put a reminder on my iPhone to remind me to cancel my trial Soundcloud Go, but he didn't alert me, so I forgot to cancel my free trial. The subscription is automatically renewed by Apple, but I don't want that. I disabled the auto-renewal, but I still have a whole month of the left sup. Is there anyway to cancel it before getting the right to enrolment in a month? I didn't listen to any music on the app since the subscription is renewed. If I go a whole month without listening to the app, can I get a refund?
Thanks for any help!
Sasha,
Because your trial subscription was launched through iTunes Apple Store, you want to reach iTunes supported by one of the following two ways. The first method that you can use to contact them and request a refund is by filling out the form below. https://www.Apple.com/EMEA/support/iTunes/contact.html
The second option is to call during normal business hours. Depending on your country and your region, which may be different then go through this link to find the number for the region to store you buy through.
Contact Apple for support and service - Apple Support
To answer your question regarding your use of the app, or lack of use, subscriptions work similar to a gym membership. It is not a question of how much or how little you used them. However, you shouldn't have much trouble to get this resolved through iTunes support now that you have turned off your auto-renew.
Tags: iPhone
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