Subscription of cloud photography creative recurring questions

Similar Questions

• Subscription of cloud Photography Photoshop update is not possible?

  Hello

  the subscription of cloud photography is eligible for an update?

  I have photoshop CC 2014.0.0 on Windows 7, but the creative says it all Cloud application is being updated, and it doesn't offer me a 2014.2.x update...

  I have already uninstalled all adobe products, ran CC Cleaner, reboot and reinstalled the creative cloud app and Photoshop, and it's always 2014.0.0...

  What else can I do to update my photoshop to the latest version?

  See you soon,.

  Alex

  Office CC lists the applications as "up to date" when they are not

  -http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

  - and added the step https://forums.adobe.com/thread/1529654

• Nice day! I want to cancel your subscription of cloud Adobe Creative.

  Nice day! I want to cancel your subscription of cloud Adobe Creative. The reason why it is to say that my Mac is broken and I don't use the products of the last three months. How can I do this? How can I contact someone who can help me to do and make my money?

  Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday

• How can I find out which devices are using my subscription to plan photography creative cloud

  Yesterday I installed the rest of creative photography cloud on a 12 month pre-paid license on my desk.

  Photoshop installed ok but Lightroom installed as a 30 day trial and I spent nearly 2 hours to discuss for support before it was settled.

  Today, I just installed my 2nd installation on my laptop (because I think that I am allowed to) and both applications are reporting that I have already installed programs twice and I need to remove an instance before using the programs.

  I uninstalled the software from my laptop that I don't want to spoil my main office facility.

  Where can I find information of my installations of 1st and 2nd?

  Can I install the software on my desktop and laptops?

  Why facilities say they are already on 2 devices?

  Why the service account does not show these details?

  Why are they not more clear installation instructions?

  I don't know where you can find the installed or connected devices listed.

  You can install cc on an unlimited number of computers, but you are limited to two connections at the same time.  and you must be connected to use your programs of cc.

  When signing a 3d device, will give you the option of signature on the other two.  you will then know the only device to which you are connected.

  Open another application of office cc on another device and identify yourself and you will know 2 devices to which you are connected.

  If someone else uses your adobe id and password, you can see what appear to be anomalies.

• Cloud photography creative licenses needs plan

  I buy the plan of creative photography of cloud, I can't register the software, you have expired 30 days and I can't use because it says that there is software without license on my login

  Hello

  Please, try the following steps for the link:

  Adobe Creative Cloud apps back in test mode after 2015 set CC to update

  Let me know if this helped!

  Kind regards

  Chirag

• I want to renew the contract of plan of cloud photography Creative (a year), but the purchase is of order 2,.

  I want to renew the creative plan photography cloud (one year) (which will expire at 10/15), but the purchase is of order 2, how to solve

  Renewal is automatic. No need to re - order.

  You must contact Adobe only when you want to cancel.

• 30 day free trial... Cloud photography creative plan: get started 3. Install Lightroom

  I have LR 3.6 installed on my PC with a catalogue of images of 30K.

  Question:  This 30 day trial installation replace my existing LR it installs separately and it has no effect on my current catalog or simply create a new?

  Would like to know before installing so don't not to lose or affect my current catalog.

  Lightroom will install as a separate application and will not replace Lightroom 3.6.

  The catalogues will be upgraded to the latest version, but you can save them in a new file. If the old catalogs will not suffer.

  Kind regards

  Hervé Khare

• I want to cancel my subscription to cloud adobe creative

  Please help me stop my subscription. I can't find a contact person.

  Thank you very much!

  Hello

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

  Kind regards

  Sheena

• Plan of cloud photography creative-how you get? Given no instructions.

  Now 6 days there is no instructions. How can I access it? Obviously I'm not a person of English computer please.

  For more information: CC help | Download, install, update or uninstall applications

  -Atul

• How can I cancel my package of photography creative cloud?

  How can I cancel my package of photography creative cloud?

  Hi ashleyw95183942,

  I recommend you consult the following KB: https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please come back if you have additional questions.

  Kind regards

  Rahul

• I can't access my cloud applications creative adobe correctly for the plan of photography. I used to have the full plan and move in terms of photography, and now I can't access my apps under the creative cloud. He said to uninstall and reinstall I tried t

  I can't access my cloud applications creative adobe correctly for the plan of photography. I used to have the full plan and move in terms of photography, and now I can't access my apps under the creative cloud. He said to uninstall and reinstall I have tried to do without success and still get the same error.

  Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• 2 creative cloud photography Plan

  I bought 2 plan of photography creative cloud under my adobe ID. Now both my user unable to connect at the same time and we need to disconnect until the other user can connect. It's a little confusing because we bought 2 plan CC of photography, that means we can be installed in 2 different computers and 2 user can connect at the same time. We have this request to the customer service and they advised to activate plans under different Adobe ID. That means that when we need to buy the same 2 plans, we have purchased under different adobe ID? Help!

  Yes, that's correct.

  You can buy different single App subscription using the same Adobe ID code. But App not even twice using the same email.

  You can not buy 2 complete creative cloud or Cloud creative photography plan using the same Email ID

  With one subscription, you can activate on 2 computers.

• Plan of the creative cloud photography

  Hello! I got a message from creative cloud saying my creative photography plan (annual) cloud has been exceeded. Why? I pay every month. Is this due to an update that does not?

  ATT,

  Amanda Fogaca

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Contact the customer service

• Mistakenly deleted creative cloud photography program Photoshop.  How to reinstall?

  By mistake, retired creative cloud photography program Photoshop.  How can I reinstall it?

  Download/install the desktop application, connect and install applications subscription.

  Cloud creation help / download, install, update or uninstall applications

  https://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Cloud creation help / Creative Cloud to desktop

  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Cloud creation help / sign out, sign in | Creative office cloud app

  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Cloud creation help / install, update or uninstall applications

  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Install creative Cloud applications

  http://TV.Adobe.com/watch/CS6-creative-cloud-feature-tour-for-video/installing-desktop-app s-of-creative-cloud.

• I have a Creative cloud photography Plan (CC of Photoshop Lightroom). There a serial number for registration? because I have received no series by mail, but it works well!

  I have a Creative cloud photography Plan (CC of Photoshop Lightroom). There a serial number for registration? Because I have received no series by mail, but it works well! And he never asks me to activate with a serial number. I just pay monthly Plan.

  I ask this question because I have to change the computer and I didn't have trouble disattivate App and put it on the new pc!

  Can I turn off just from the creative cloud by disconnection of the account application, uninstall the application and then install on the new pc?

  The CC has not need any number of series, it is based on an Adobe ID.

  In the case where you are prompted for the serial number then you can refer to.

  • Creative Cloud applications ask for serial number
  • Re: Incorrect serial number?

  Concerning

  Baudier