Subscription photographers with photoshop problem

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• Subscription with Photoshop problem

  My subscription on ok... paid for everything and no problems reported.

  But photoshop won't open. Shows a message saying to renew the subscription.

  The creative cloud is updated as well PS.

  The internet connection works as well encrypted access.

  What should do?

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I have a student subscription (English), cc2015 Photoshop starts in trial mode and in Dutch. Anyone who is familiar with this problem?

  I have a student subscription (English), cc2015 Photoshop starts in trial mode and in Dutch. Anyone who is familiar with this problem?

  Hi Walter,

  Please check the help below document:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Kind regards

  Sheena

• I have the creative cloud installed on my computer with Photoshop, Illustrator and InDesign for when I used my free trials. I now have a job that allows me to have on my computer for free, however, I have a problem switching to work one

  I have the creative cloud installed on my computer with Photoshop, Illustrator and InDesign for when I used my free trials. I now have a job that allows me to have on my computer for free, however, I have a problem switching on behalf of employment. I've switched to creative cloud and now it of installation and update but due to lack of care and allow me to do something else. Help, please.

  log out and then back to your client application using the adobe for your subscription in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• Big problem with photoshop!

  Big problem with photoshop! 6 days ago, I expired trial version of photoshop for a month, four days ago, I purchased a monthly subscription only for photoshop, after trying the steps written on the adobe page, yet I can't use photoshop because it says "trial has expired" when I try to click on buy says 'already purchased package' but the problem is that even after having uninstalled and reinstalled all adobe problem reports. talk about the Mac in Photoshop version. Being the center of Italian service does not even exist in my language... Sorry for my bad English, I hope someone can help me!

  According to the information of your account you have not activated your Computer.Looks as something must be considerate activation.

  See Solutions to connect, activation and errors in connection with creative cloud and Creative Suite applications and follow the steps. /

  ~ Assani

• Digital art, files of large multi layers and increasing problems with Photoshop - advice please!

  Hi all

  I am a digital artist, who does about 90% of his work in Photoshop. However the gel, crash at launch and at the exit of RAM reviews (even on opening 1 small file) have become more frequent until this week I can't work at all.

  Records of work because they are implemented today:

  (1) 1928.11 GB (external)

  (2) GB 2560.76 (external)

  (3) F 286.17

  (4) 40.49 GB (boot)

  Although a lot of arrangement of these discs have all failed.

  It is not uncommon for me to work on the art that has 40 + layers in a document of 300 dpi (the 750MO PSD file size) 18 x 18 inches. (Even this does not end where JPG size for some of the clothing I hope to do my job). Again, for a year or two I did not seem to have any real problem with the files of this size. Originally, I was with WIN 8.1/Photoshop CS6. But the crash. Gel and off RAM review has progressed to the point that I had to stop and restart everything several times per hour often lose work - always lose time and focus.

  I have a specific computer for design only, so I have other things running while I'm working. My stuff of protection antivirus is up-to-date.

  3 weeks ago, I upgraded to Windows 10 and went ahead (despite having the full Creative Suite CS6 on expensive Disk) and a subscription that I can not afford for Photoshop CC. I want to get some relief from frequent problems. I don't have. The problems have got only worse/more frequent. I can only do one or two little thing in any given job. So, I have to stop or lose my job. This morning, I can not open a 47 MB file and a picture of 24 MB to bring it.

  As a bonus, since the "revaluation" of CC Adobe married now often hold for 10 to 30 seconds when scrolling. This has never been a problem in the past.

  I purge. I rearrange "scratch disks". I keep a historic minimum (4) States... All the things recommended in all of these items online on this seemingly common problem with Photoshop. I want it to work. I am not a technophile and feel like I have to return to college for a degree computer SCIENCE or art my work/income - in total. I am also very aware, it can just some obvious problem my artsy, non-tech brain does not see, so hopefully someone here can help you.

  Example: showing why so many layers are needed. Often much needed individual 'twisted' once again towards the end of the design work, so cant more be combined while I add them in.

  In clear simple any help would be greatly appreciated - single to the top of the preferences for the way I work in...

  Thanks, Nola Lee Kelsey

  Windows 10 - 32 bits, and that is the problem.

  A 32-bit operating system can use 3.76 GB of ram no matter how much you have, simple math - 2 ^ 32 = 4,294,967,296 bytes 4294967296 / (1 024 x 1 024) = 4 096 MB = 4 GB

  Solution to your problem - reinstall 10 64-bit Windows.

  ~ Rohit

• I have a subscription to CC Photoshop and Lightroom. I bought a new Apple MacBook Pro last week. I had Adobe shadow my computer to download both programs on my computer. Downloads succeeded, but now my problem is that nothing has been transferred?

  I have a subscription to CC Photoshop and Lightroom. I bought a new Apple MacBook Pro last week. I had Adobe shadow my computer to download both programs on my computer. Downloads succeeded, but now my problem is that nothing has been transferred? I have photos and user presets on my old computer in lightroom, but nothing transferred. Also, it is show on this computer I have 5 Lightroom, but team support pulled up to my account today and downloaded lightroom cc if it still means something. I am a new photographer and green not computer savvy. I am totally confused with no further assistance from Adobe.

  It's pretty normal. All your images are always on your old computer and you transfer those to your new computer. Just transfer them as well as your catalog file and opens in Lightroom on the new computer. For presets, you need to transfer files, preferences and presets that are hidden in folders hidden on the Mac. Therefore, with the Mac, when I update the machines, I'm usually just restore from a backup on the new computer (very easy with Time Machine backups) or directly from the old machine (a little harder). This will give all files and settings and the software installed on the old machine immediately and you can just continue. Is not something that Adobe can really help you with either said by the way, but you might have someone from the Apple Store help you with that, if you are not comfortable with moving files to a new computer.

  Cc of Lightroom is simply a version update of Lightroom 5. CC requires a monthly subscription that pay you apparently. You did not use the software you pay for if you use 5 Lightroom on the old machine.

• Hi, I have a problem with photoshop.

  Hi, I have a problem with photoshop. I say I have no subscription on my account, but they are already two months without payment using photoshop after. Now I finished the trial. I want to unsubscribe. Thank you

  In case you want to cancel the subscription, please contact customer service

  You can use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  For more information on cancellation: cancel your creative cloud membership

• Problem with Photoshop, Cinema 4 d and a few other software Windows icon.

  I'm having a problem of icon with Photoshop, Cinema 4 d and some other software.  Any help is greatly appreciated.  There are glimpses in the screenshot below:

  

  No idea. But it is up to the application provider, you could ask Adobe.  Maybe the header of the file is different.  Or maybe a user has clicked and made a new option 'open with', which changes the icon.

• ? What photoshop elements compatible with photoshop 11 14. Are there problems of transfer of catalogues PS 11 to 14. If I buy a new computer in the next 12 months can PS I transfer or install PS 14 on the new computer. CPH

  ? What photoshop elements compatible with photoshop 11 14. Are there problems of transfer of catalogues PS 11 to 14. If I buy a new computer in the next 12 months can PS I transfer or install PS 14 on the new computer. CPH

  chrisquanhallett wrote:

  ? What photoshop elements compatible with photoshop 11 14. Are there problems of transfer of catalogues PS 11 to 14. If I buy a new computer in the next 12 months can PS I transfer or install PS 14 on the new computer. CPH

  Yes, don't worry if you migrate to the same operating system (Mac or Win).

  Catalogue conversion works well.

  If you plan to migrate to another computer, you need to transfer your image files as your catalogs, which means that you can use the backup and restore method:

  Organizing moving items catalogue | Elements 6 or later version

  When you use this method, the restore process recognizes if the database version is the same. If it is newer, it invites you to convert the catalog after the restoration.

  To transfer the software elements itself, you will need to:

  -Use the Help menu > disconnect deactivate your license from the old computer

  -Reinstall the software

  -use the same menu to sign with your product license key.

• problem with photoshop 2015.5, everytime I open photoshop all my preferences are reset to zero. very annoying, please help?

  problem with photoshop 2015.5, everytime I open photoshop all my preferences are reset to zero. very annoying, please help? I tried my default preferences of rest, it did not work! need for this problem!
  

  I gave a sort of special authorizations, the reading and writing have been already checked, but it seems to work now, thx

  "Follow these steps:

  • Quit Photoshop
  • Navigate to the location of the settings Adobe Photoshop CC2015.5 folder manually.

  Location specified in this article depending on your OS: preference file works, names, places | Photoshop CC 2014

  • Make sure that the Configuration of the CC2015.5 folder has full read and write
  • Restart Photoshop and then check. »

• How can I fix the problem of not being able to open files by double clicking with photoshop

  How can I fix the problem of not being able to open files with photoshop by double-clicking it in windows Explorer?

  This problem affects psd, jpg, and png files.  I get an error saying "the program can't start because adbeape.dll is missing on your computer.  I can open all these types of files in the menu 'open' in photoshop.  It is not a matter of them not having no not extensions.  I use windows 7.

  Thank you

  Thanks for the update.

  Just for test, could you please rename Photoshop.exe to Photoshop CC2015.exe location: C:\Program Files\Adobe\Adobe Photoshop CC2015

  then change the file association to the new renamed exe file and let us know if this helps or not.

• I have a problem with photoshop cc in windows 10

  Hello

  I have problems with photoshop cc in windows 10. I am not sure if the problems are related to what windows 19, but certainly, the problems got worse since. (My computer runs on windows 10. At an i7 processor, NVIDIA® GeForce® GTX 965 M, the DDR3L 16 gig memory, the GDDR5 2 GB graphics card, a card of 256 GB ssd and 1 TB of hard drive). I don't think it's a problem with my computer.

  I am currently working on a project where I need to cut some parts of the photo, that I will use it later. But I'm having the problem now, some photos displayed as it should. And some are not. They seem to be grey. Or there is some kind of white/gray block above them. It is as if is not available to the loading screen (?). If the object is there, but just does not appear right. I just put a few screenshots here that show the problem. I hope someone can help me with this. Because I can't finish my project with a photoshop which does not work at height.

  

  

  
  

  
  

  I really hope that anyone kno w s, what the problem is and can help!

  Hi Editjo,

  Greetings!

  This seems to be a graphics card problem.

  Please disable the graphics processor in photoshop, and then try again.

  Open Photoshop

  Click on edit-> preferences-> Performance

  Uncheck use graphics processor

  Click OK

  Close Photoshop and re - open and then use the way you did that.

  Also, please share the exact version of your Photoshop.

  Concerning

  Jitendra

• Having problems downloading/getting started with Photoshop

  Just bought the membership. Having problems download/getting started with Photoshop. Try once then maybe interfering. When I go into Photoshop, it says it has expired! Don't see how I can remedy this.

  Hello Sharon,

  In addition you can also consult the help below document:

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• Several problems with photoshop after upgrading to win10

  I've updated to win 10 a week ago and today I experienced several problems with photoshop. The first question is about the quick selection tool. I select and try to choose an area on the picture I want to work on. It performs either one of two things. F1. It won't select anything finally photoshop will crash. 2 when he decided to select something it goes super slow and will switch to the symbol of thought every few seconds.

  second question...

  Because I can't get select quick took the job I'll move the pen tool. I started to select anchor points and ill get maybe 20 points the image then becomes completely black. If I scroll top down I can clearly see the parts of the image, but when I stop scrolling returned to a black square. Later photoshop then crash.  TSF is to face all of a sudden?

  Make sure that your GPU drivers are perfectly up-to-date (directly from the manufacturer) and they are 10 Windows compatible. You can also try a reset preference:

  Win: Press and hold the keys Ctrl + Alt + Shift immediately after the launch of Photoshop starting. A box will appear asking if you want to continue with the reset, select 'yes '. If you don't see this, you're not fast enough... Try again.

  Benjamin