Subscription problem Photoshop

Similar Questions

• Upgrade subscription to Photoshop/Lightroom to CC together as a student

  Hello, I am Janis, I am a student, have a subscription for photoshop and lightroom for €11.89 / month. I would like to be updated as a result of all creation, he says to a student it would be €20 per month. When I try to update, need me support, explaining that I have to update via 'manage', I did that when I'm in the place where I can place my order, it says it would be €54 per month. They forget that I'm a student? How can I switch to the CC together as a student? Maybe sending them my license again? Thank you.

  PS: I'm from the Germany.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Your trial period has expired, I have a monthly subscription, but photoshop requires a key, what gives?

  I have a valid monthly subscription for photoshop/Lightroom.

  I get this message when you launch photoshop cc.  Lightroom works fine.

  I uninstalled all via adobe uninstaller, I ran adobe cc cleaner and restarted.

  I then reinstalled adobe create cloud and installed lightroom and photoshop after you HAVE signed in, they were both installed in the menu of creative cloud.  He said: my programs are both updated, but when I run the Photoshop application I get the trial expired page, I click on the sign ' license this software ' with my email to valid adobe ID, press "sign in" and he keeps asking to specify a license key.  I had NEVER seen a license key so what gives?

  What is going on... I am getting very frustrated with this software, worked very well, use it for months now.

  Operating system: Mac OSX 10.9.2

  Help, please...

  Thank you

  Ryan

  There is no billing problems, I checked it.

  CC Adobe requires no serial number to install & activate it, please go to www.creative.adobe.com . Download, install & activate from there.

  Please let me know if she asks the serial number when you try to activate the CC.

  Refer to: http://forums.adobe.com/message/6288501

  In this case, you can follow http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html.

  Concerning

  Baudier

• How to cancel a monthly subscription to photoshop? Web site leads you in a loop

  How is - a cancel a monthly subscription to photoshop?  The Web site you leads in a loop and you nowhere.  Simple to sign up and impossible to cancel.

  Hello

  My initial response is more than a year at this point, so maybe things have changed.

  Please go to this post (How to cancel a subscription cloud creative) and follow the instructions. If you're still having problems, send personnel posted there a direct message.

  Kind regards

  Steve

• After update of credit card will not work my subscription to Photoshop

  I've updated my credit card information after the expiration of my card to reactivate my subscription to Photoshop CS6. He crossed the fine and gave me the message that my subscription had been reactivated. However, when I try to launch Photoshop Application Manager says that I need to renew my subscription. When I go online to "My subscriptions" my subscription to Photoshop is listed as being active.

  I called several representatives online chatting have passed several times during the time period. The last person I talked to said I have to wait 5-6 hours to make it active. I had to wait for 8.5 hours now and am struggling with what to do next I really need Photoshop to be back on so I can with my work.

  I read something on another thread to wait 72 hours. I sincerely hope that this is not the case.

  This should not be the case. You should be able to change credit card and continue to work. I am reaching out to you by email and we'll get the problem solved.

• Impossible to cancel the subscription to Photoshop CC - put Adobe me in red

  I subscribed for a monthly subscription to Photoshop CC in August so when I lost my job I tried to cancel the plan. But it came as if I had never seen a plan saying that I had a free plan for creative cloud. THEN I see a charge from Adobe on my PayPal account, so I reported it as not allowed for free and PayPal rejected my request and charged me. I'm $46 + in Canadian dollars in the red in my account Bank for something that I did not have to cancel. I'm broke with no income and sucks customer service here

  Hi CNRAN,

  You can now self cancel your plan of Adobe Creative cloud of your account page.

  Please consult the help below document to understand the workflow:

  Cancel your membership Adobe Creative Cloud

  I hope that helps!

  Kind regards

  Sheena

• Cancel the monthly subscription to PhotoShop

  Hi - I signed up for a monthly subscription of PhotoShop for my son some time ago. I am being charged for 'Adobe PhotoShop Plan' 10.69 each month and you want to cancel this subscription. Tried following the instructions, but neither my son (or my) Adobe ID shows this subscription. Grateful for the help.

  Thank you

  Jeremy

  Follow this link there will be a fee to cancel your membership creative cloud

• Where can I get a simple exe to install for my subscription to Photoshop?

  I just need to know where to find an executable installer for my subscription to Photoshop. When I go to download it, it always directs the creative cloud program. I just put the file to install it on my computer, install and connect via Photoshop without the creative cloud program.

  The computer on that I want does not have a sufficient connection to download Photoshop so I need to copy it to. I can connect with her but not to download it all.

  Try here.

  Update Adobe Photoshop

• I have paid my subscription to photoshop, but recently bought a new computer. How to transfer my old account of photoshop on my new computer?

  I have paid my subscription to photoshop, but recently bought a new computer. How to transfer my old account of photoshop on my new computer?

  Hello

  Please try the procedure below

  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

  Concerning

  Kuldeep Kandpal

• Hi, I have a subscription in photoshop and creative cloud which includes the luminous room. but he asks me a serial number now; can anyone help please?

  Hi, I have a subscription in photoshop and creative cloud which includes the luminous room. but he asks me a serial number now; can anyone help please?

  Help creating cloud / Cloud Creative applications request serial number

  https://helpx.Adobe.com/creative-cloud/KB/CCM-prompt-serial-number.html

• Cancellation of subscription of Photoshop on a free membership of creative cloud?

  How to cancel my subscription to Photoshop? I tried to cancel my subscription to creative cloud, but my account says it's a free membership, so there is no option to cancel it, even though I pay $10.49 every month.

  Use the applet to chat here to get Adobe to do it for you.

  Contact the customer service

• I am originally from New Zealand, your site is vey useless and difficult to use. I want to cancel my subscription to photoshop. I have already called once and told me it's been cancelled, but my account is still in charge. When I go on manage plan to canc

  I am originally from New Zealand, your site is vey useless and difficult to use. I want to cancel my subscription to photoshop. I have already called once and told me it's been cancelled, but my account is still in charge. When I go on manage plan to cancel the option is not there. I want something on this subject, and I'm not interested in communicating with your number again when nothing is done.

  This is an open forum, not Adobe support... Click below

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

  -or https://helpx.adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp

• My subscription to photoshop is not appear on my account in the plans and products.

  My subscription to photoshop is not appear on my account in the plans and products. I know I have it well because I use it and pay $9.99 per month. Any help?

  I can't find any subscription/product associated with this adobe ID.

  Please check if you have any other email associated with Adobe.

  Kind regards

  Hervé Khare

• How do I cancel my monthly subscription to photoshop

  How to cancel my monthly subscription to photoshop

  Hi nancyh,

  You can follow this link:

  Return, cancel or change an Adobe order

• New laptop, existing electronic subscription to Photoshop and Lightroom

  I have a new laptop and want to get my electronic subscription to Photoshop and Lightroom on my new laptop computer. any advice?

  You can install the latest version of the Adobe Creative Cloud Desktop from here:

  Install creative cloud desktop application

  Once you have installed the creative cloud desktop application, you can click on the creative cloud icon located in the taskbar (Windows) or the Apple one piece (Mac OS) menu. You can use the desktop creative cloud app to install applications.

  Using creative cloud | Download, install, update or uninstall applications

  : Note do not install Adobe apps from a backup, time machine or migrate files. All applications must be installed from the installation files.

  I hope this helps.

  Concerning

  Megha Rawat