Your trial period has expired, I have a monthly subscription, but photoshop requires a key, what gives?

I have a valid monthly subscription for photoshop/Lightroom.

I get this message when you launch photoshop cc.  Lightroom works fine.

I uninstalled all via adobe uninstaller, I ran adobe cc cleaner and restarted.

I then reinstalled adobe create cloud and installed lightroom and photoshop after you HAVE signed in, they were both installed in the menu of creative cloud.  He said: my programs are both updated, but when I run the Photoshop application I get the trial expired page, I click on the sign ' license this software ' with my email to valid adobe ID, press "sign in" and he keeps asking to specify a license key.  I had NEVER seen a license key so what gives?

What is going on... I am getting very frustrated with this software, worked very well, use it for months now.

Operating system: Mac OSX 10.9.2

Help, please...

Thank you

Ryan

There is no billing problems, I checked it.

CC Adobe requires no serial number to install & activate it, please go to www.creative.adobe.com . Download, install & activate from there.

Please let me know if she asks the serial number when you try to activate the CC.

Refer to: http://forums.adobe.com/message/6288501

In this case, you can follow http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html.

Concerning

Baudier

Tags: Adobe

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