Substitute forward

I sent my iPhone 6 in repairs as his insensitive summer after update my iOS to 9.2.1 software. Looking at the repair status it says 'substitute forward'. Is this to say that I will be getting a new iPhone that mine is only one month?

TIA

We are all users end here with no special knowledge of political guarantee Apple is so unlikely to have a definitive answer which is more involved than history. Historically, this could go either way - Apple reserves the right to substitute a refurb item, but also a new item.

Still, citing the story, they are more likely to send a new element if the return has been in the first 14 days of purchase. Refurb is more frequent after this period, but nothing is set in stone that I can see.

Don't be afraid of the refurb from Apple; all Mac and iPad we have currently in service have been refurb purchased directly from Apple. None showed any sign of use or abuse and all have given superb service.

Tags: iPhone

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