'Successful' HotSync, but no data

I recently bought a new laptop and am trying to get my data moved from the former.

New computer laptop OS is Windows 7 64 bit.

The device is Palm m500.

I downloaded the version 6.2.2 to Palm Desktop software

I followed the instructions on another post on the 64-bit driver.

The installations were successful.  I tried to hotsync and the device connects and says it was successful.  He asked if I wanted to add a new user with my name and I said yes.  He added that, but when I'm looking for my contact information is not there.  Help!

Thank you

Janet

Your problem is the version of palm desktop, you used. PIM lines are different on new devices. You have a legacy device. Uninstall the 6.2.2 and download and install palm desktop 4.1.4. You will need to reinstall the driver 64 bit Aceeca after than the 4.1.4 palm desktop instillation.

Palm Desktop 4.1.4

Tags: HP Tablets

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