Suddenly lost incoming messages for two years

A brought a message that claimed to be Verizon which began "in response to your request...". "I have not made any request. In an effort to find the details, I allowed remote content that Norton had blocked. This product only an ad for a free wi - fi connection. So, I went back to my list of message - only to find out that the most recent message was dated 2012. I do not delete many of my messages, then a flock of them are missing. What happened and how can I get them back?

Check if Norton has quarantined to your Inbox.

It is not a good idea to let your antivirus s/w scan your profile for exactly this reason folder. If Norton has messed with your Inbox your missing messages may have been lost. You have a backup?

You can try to recover your Inbox:

_ http://KB.mozillazine.org/Thunderbird: _FAQs_:_Anti - virus_Software #Recovering_a_quarantined_Inbox

Accumulation of messages in the Inbox isn't a good idea either.

http://KB.mozillazine.org/Keep_it_working_-_Thunderbird

Tags: Thunderbird

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