I had hearing for 2 years.  Today, it crashed.  He made a mistake of configuration: 16 the message said to uninstall and reinstall.  Yes, I did.  Still the same error.  Then, I searched the forum and checked the two folder permissions.  They were right. 

I had hearing for 2 years.  Today, it crashed.  He made a mistake of configuration: 16 the message said to uninstall and reinstall.  Yes, I did.  Still the same error.  Then, I searched the forum and checked the two folder permissions.  They were right.  Then what should I do?

Hi Charles,

Please see the following help on the problem article.

https://helpx.Adobe.com/x-productkb/policy-pricing/configuration-error-CS5.html

I hope this helps.

Kind regards

Sumit Singh

Tags: Adobe

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