Suite pretty shady and very disappointed that you are associated with this kind of practice.

I don't have a question about my computer, but I don't want to report something. Yesterday, I had a question about why my download of Firefox don't are not remained loaded when I rebooted. I clicked on support and attached to a man such a strong accent, I had to ask her to repeat things 2 or 3 times. That's what was wrong: after I explained my problem, it took a very long time and finally said: I can help you with that, but need to access my computer remotely. He then proceeds to criticize what I had on my desk, which was of some science lab equipment that I put in a spreadsheet for my science class, but was not his business and had nothing to do with why I couldn't get Firefox to download correctly. Then he put me on hold to check something, came back and explained that I had to have my computer checked every four months and they could do that for a small fee. I said, ' what? No! I already have Apple Care Extended." He said he could help to solve my problem, I said 'OK?' but then, he said, it would be for a small fee. Quickly, I didn't say thank you. Come to find out, all I had to do was do drag the Firefox icon in the folder of the Aps. So, it's not cool. And I am very disappointed to see that you all would tolerate this practice. This is NOT supported, this is a scam!

Where did you find the so-called Mozilla or Firefox Support?

Mozilla does not connect to the computer of anyone, nor especially require anything for such person on a support. Like most open source companies, Mozilla doesn't do phone or send a mail.

Hmm you are looking for Firefox Support through Google? because they have Google ads above the actual search results, and many of them, I found fits your description. None of these Google Ad links are affiliated with Mozilla.org somehow.

Tags: Firefox

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