Supports Adobe (was: Photoshop) have a chat page?

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• After installing Adobe CC with LR and Photoshop, PS works but opening of LR, I have two error messages.  An internal error has occurred.  Cannot create the necessary folders: myusername/Users / / Library/Application Support/Adobe/Lightroom develop presets

  Error messages when you try to open LR of CC.

  An internal error has occurred.

  Could not create the necessary folders:

  MyUserName/users / / Library/Application Support/Adobe/Lightroom/develop presets

  AND

  An error occurred when attempting to change modules

  Please see if the solution posted here helps: could not create the required folder

• I bought Lightroom 6 for MAC somw earlier. Now, thanks to a system remains, I can't install LR6 more. Installation stops with an error message: The Adobe Support Advisor was discontinued the Adobe Support Advisor tool served to ana

  Does anyone have an idea what to do?

  Thanks in advance

  If the error mentions the installation program was unable to initialize:

  start at the top and work your way down to apply applicable patches until your problem is solved.

  If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

  If your error is:

  "Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

  first of all, rename folder OOBE OOBE.old.

  to find the OOBE:

  Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

  Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

  Mac os: HD > library > application support of > adobe > caps

  Mac os: USER > library > application support of > adobe > OOB

  If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

  If you use an installation dvd:

  Copy the contents of the drive in a desktop folder and install from this directory.

  If you are using a mac:

  1. try to create a new user account in Mac with administrator privileges.

  2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

  3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

  4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

  5 restart the installation.

  If everything is applicable above fails, check your Setup logs:

  http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

• I have a subscription and I pay every month for this. I installed after Adobe (indesign, photoshop, illustrator and acroba) on my second computer (laptop), but they are installed as a trial version. I can't turn them on with my adobe. They are still very

  I have a subscription and I pay every month for this. I installed after Adobe (indesign, photoshop, illustrator and acroba) on my second computer (laptop), but they are installed as a trial version. I can't turn them on with my adobe. They always are trial versions... How can I automatically on my second computer?

  On this computer... Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Cannot install the update for Photoshop 9. Get error and says contact support. IT IS THERE NO SUPPORT ADOBE! Just that.

  I am very disappointed in what we call 'support Adobe.' There is no online, phone number, e-mail chat for live support. They expect you to go to the 'Community' and hope that someone asked the same question. Stinks.

  When I boot it says that there is an update to Photoshop Elements 9. Whenever I'm trying to install it there is an error and it says it can not be installed and contact technical support. WHAT SUPPORT?

  Hi georgenel53170063,

  Please try to download the updates directly from the links below:

  Adobe Photoshop Elements: For Windows

  Adobe Photoshop Elements: For Macintosh

  Let us know if that helps.

• Where did my design go?  I created 4 pages for web design and I was finishing up the home page, all the other 3 pages have simply disappeared, the layers are empty? I spent 4 days design that... How to make that back?

  Adobe Muse: Web design.

  Where did my design go?  I created 4 pages for Web design and I was finishing up the home page, all the other 3 pages have simply disappeared, the layers are empty? I spent 4 days design that... How to make that back?

  I restarted the laptop,

  creates a new document and quickly made 3 new pages... and yet once... These pages have disappeared?

  Please provide a quick solution for me because I have to present my work to the customer.

  Did you remove all traces of high level in the layers (i.e. "layer-1") Panel?

  When something like you describe is reported, most often the user does not understand the layers of high level exist across all pages and updates on the page of your site. If you delete "Layer 1" you may remove the content of all pages of your site.

• Adobe Photoshop Lightroom 6.2 update for Mac OSX is OUT suspended bij! I hope that Adobe will soon have a hotfix update for this problem?

  Adobe Photoshop Lightroom 6.2 update for Mac OS x is by hanging OUT! I hope that Adobe will soon have a hotfix update for this problem.

  Hi all

  6.3/CC 2015.3 Lightroom is now available - try to update to this version which includes the previous import feature, bug fixes and new support for photo/target device profile: Lightroom CC 2015.3 / 6.3 now available

  Concerning

  Pete

• I can't find the serial numbers for my CS3 and Photoshop CS5 on the page my Adobe products. I registered these past two years

  I can't find the serial numbers for my CS3 and Photoshop CS5 on the page my Adobe products. I registered these past two years. Kenneth Robison

  Contact adobe support by clicking on this link then "still need help" as soon as it appears, https://helpx.adobe.com/contact.html

• Adobe Support Advisor MIA on the localized help page.

  Hello, I found here: http://www.adobe.com/support/loganalyzer/ but it is not available on the link on this page, that several files help link to: http://kb2.adobe.com/fr/cps/405/kb405816.html

  the link is: http://www.Adobe.com/go/loganalyzer_fr

  PECourtejoie thanks for the information.  I sent a request to have the revised page and the restored link.

• Hello, I have supported adobe reader dc, but I can not yet seen a document on the web, what can I do?

  Hello, I have supported adobe reader dc, but I can not yet seen a document on the web, what can I do?

  Hola de adobe reader pero aun no puedo ver a documento en PDF internet alguien can help me

  Hi melaniea32902198,

  To display IN the web browser to ensure that the PDF viewer plugin is enabled on the web browser Display PDF in browser Adobe Acrobat DC, DC of Acrobat Reader.

  Google Chrome & Firefox have their own PDF Viewer, please allow them to view the PDF in web browser.

  Kind regards
  Nicos

• I get this error that I have never used the product before. Could not create the required folder: davidzavala/Users / / Library/Application Support/Adobe/Lightroom/develop Presets.

  I don't know where to start to go wrong this problem. I paid for this Lightroom stand-alone version and I can't go beyond this error. I uninstalled the program and reinstalled but the error persists. I am running OS X El Capitan 10.11.2Mid 2010

  It was the answer for me

  Hello

  Please try below steps:

  1. close Lightroom

  2. open Finder and click on go (in the menu bar) and choose go to folder

  3. tap ~/library and click Go

  4. open the Application Support > Adobe

  5 rename the old folder Lightroom in Lightroom

  6. start Lightroom to make sure it loads well

  Kind regards

  Claes

• I just bought Adobe Elements14 photoshop & Adobe premiere Elements14 I have an iMac and can not find the download for my platform.  There only Windows.  What should I do to get a Mac download?

  I just bought Adobe Elements14 photoshop & Adobe first Elements14 I have an iMac and can not find the download for my platform.  There only Windows.  What should I do to get a Mac download?

  Mariene salvation,

  Please find the links below to download:

  Photoshop:Download Photoshop Elements free trial | Adobe Photoshop Elements

  Creation:download first Elements | 14, 13, 12, 11, 10

  Hope this helps!

• I have adobe and photoshop on my PC at home, but I would like to install it on my laptop to do editing on the road. If I already have an account can install on my laptop? If so, how?

  I have adobe and photoshop on my PC at home, but I would like to install it on my laptop to do editing on the road. If I already have an account can install on my laptop? If so, how?

  install the application of cc on your laptop desktop, https://creative.adobe.com/products/creative-cloud

  Use it to install your programs of cc.

• Under my Adobe ID, I have several old versions of Photoshop Elements listed. How can I remove them?

  Under my Adobe ID, I have several old versions of Photoshop Elements listed. How can I remove them? I would like to give the software to someone who can use it. Thank you.

  Transfer (sale of your software) https://forums.adobe.com/thread/1355892

• Na versão Adobe that I have no computador, EU can alterar o fundo do land .pdf tela para a cor cinza, isso melhora sensivelmente has experience of reading. Como fazer isso can (alterar o fundo da page e brilho of tela) nesta versão (Adobe

  Na versão Adobe that I have no computador, EU can alterar o fundo do land .pdf tela para a cor cinza, isso melhora sensivelmente has experience of reading. Como fazer isso can (alterar o fundo da page e brilho of tela) nesta versão (Adobe DC for mobile)?

  Hello

  As if we don't have an option to add the background to a PDF document. For the best end of reading, I will propose to adjust the brightness of the screen that is soothing to the eyes and open the PDF file in Acrobat Reader mobile app and tap the icon shows on the bottom of the app. Select the text reflow option and activate the night mode.

  I hope this will give you a better reading experience.

  Thank you

  Abhishek