Surface RT pdf reader does not.

I have a RT of Surface.  Got a PDF attachment in Adobe.  When I click on it a mostly blank page comes up with a few paragraphs that tell me to go to www.adobe.com/go/pdf_for_configure.  I go there, don't click on Chrome and then download and the surface doesn't let me do.  I tried to restart and it does not correct.

I'm not computer savvy, but I need to read this attachment on my message from Hotmail.  I don't want to do anything that will scan anything.

Hello Min,

Thanks for posting your query in Microsoft Community.

a. you get an error message when downloading PDF attachments?

b. you are able to use the player built into Windows RT application?

c. you are able to download the files of another format or extension (.mp3, .doc, .xls, .bat, etc.)?

I suggest to open the Hotmail using Internet Explorer email account and check if you are able to download the file. If the file is downloaded, please use the built-in Reader app to open the downloaded document. To do this, please download the document in a known location and open the file in the reader app.

Please refer to the sections: "Open a file" and "Open a PDF, XPS, or TIFF files in the default player" in the following article:

Reader app using Windows

If, however, you are not able to download any file using Internet Explorer, then I suggest you to remove the IE Index.dat file:

  1. Open Internet Explorer. On the Tools menu, click Internet Options.
  2. Under the tab general, under temporary Internet files, click on delete files.
  3. In the dialog box delete files that is displayed, click OK.
  4. Under history, click clear history.
  5. In the dialog box that appears, click OK.
  6. Exit Internet Explorer.
  7. Log the computer by using a user account that does not experience the problem and then open a command prompt.
  8. Navigate to the directory to the following path:
    drive: \Documents and Settings\ username \Local Settings\Temporary Internet Files\Content.IE5

    where username is the name of the user account that has the problem.

  9. Type del index.dat and then press ENTER.
  10. Close the command prompt and restart the computer.

The Index.dat file is re-created the next time that you log on to the computer. Try to download files from Internet Explorer.

Hope this information is useful. Let us know if you need more help, we will be happy to help you.

Tags: Windows

Similar Questions

  • Firefox PDF reader does not display Watermarks

    Firefox PDF reader shows no watermarks.

    People can see (and print) my free samples less the watermarks that are in them.

    for example, in the lauriewilliamsmusic.com/composers/laurie-williams/auld-lang-syne/

    Watermarks put in by free PDFill PDF and always appear in Adobe Reader.

    I never imagined that such a failure can occur until I got was check things today and he saw. Not good.

    Just realized that this thing is ask questions on my browser. I'm writing this in Chrome, but I have the latest version of Firefox.

    Thank you all for your answers.

    Because the reader of PDF Mozilla has unacceptable failure inability (or refusal) to display a piece of content of PDF files, then the obvious suspicion is that others may have the same defect.

    Given that the Mozilla player had this serious shortcoming for years, and the related assumption that people of Mozilla (not you who answered here) seem to have insufficient or even no interest to fix, it is better considered a lost cause.

    I deleted all these samples PDF filigranées and replaced with GIF images low resolution of the same files.

    http://lauriewilliamsmusic.com/composers/Laurie-Williams/Auld-Lang-Syne/

    At least an advantage, in this case, is that WordPress automatically displays thumbnails of the samples. That would have been possible with supply of samples PDF, but is much easier this way.

    Problem solved.

    A warning to anyone who sells download content in the form of files PDF and offers for free a watermark samples of all - because the PDF readers cannot trust to work correctly, to provide these samples in the form of GIF images, never in the form of PDF files.

  • PDF Reader does not print the update Post window 10 anniversary

    PDF print worked ok with major update of Windows 10 pre August 2016. Now, it seems to print, through print meters, but no document is entered into the print buffer. I checked the assignments earlier on the Adobe, keep this reader forum was the most recent version, even tried to use the road 'Print as Image', but 'Print as Image' click on was gray and I couldn't allow it. No joy!

    Hi williamk58991844,

    Please try "Repair Installation" under the Help menu.

    You can also check the troubleshooting provided in this KB doc steps: print troubleshooting PDF in Acrobat and Reader

    If the problem persists, let us know the dot Adobe application version you are using.

    Please also check if this problem occurs with a PDF in particular.

    Kind regards

    Meenakshi

  • Windows 8 Adobe Reader does not open fully compiled with multiple PDFs in one alone - why pdf?

    Windows 8 Adobe Reader does not open fully compiled with multiple PDFs in one alone - why pdf?

    You can not post attachments in the forum; only insert images in the post.

    Regarding the Flash Player message; If this document contains all the rich media, you will need to install the Flash Player plugin (and not the control ActiveX that is already installed in Windows 8 IE10).

    Download http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player.exe plugin setup

  • The Microsoft Reader does not full screen?

    I'll try to find a software that will allow us to display full screen of our PDF files, but unfortunately same Microsoft Reader does not seem to go full screen.

    When I say that, I mean that the document covers the WHOLE screen. When I open a PDF file, it just seems to fit on the screen itself, no matter what are the properties I saved the PDF file with. If portrait it is huge chunks of empty space on the screen at the top and bottom. When considering landscape there are huge chunks of free space on the sides.

    I don't know if maybe I do a narrower PDF file, because I see no other reason for a file does not fill the entire screen when the mode full screen is selected. Any ideas or ways to solve this problem?

    Hello

    You can change the type of display of various parameters through PDF documents using player App. see the link for how to do:

    http://Windows.Microsoft.com/en-in/Windows-8/reader-app-FAQ

    To view PDF documents in full screen, you can use your favorite search engine and the search for software.

    Warning: using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

    Please do not hesitate to ask for more queries on Windows.

  • I have a new computer with Windows 7 Professional, Office 2007, Adobe XI. I just created a word document and tried save it in PDF format, but the PDF option does not appear in the menu dropdown. Any ideas please? Thank you.

    I have a new computer with Windows 7 Professional, Office 2007, Adobe XI. I just created a word document and tried save it in PDF format, but the PDF option does not appear in the menu dropdown. Any ideas please? Thank you.

    What is "Adobe XI" - Reader or Acrobat?

    But, "Save as Adobe PDF" is a function of Word, independent of this Adobe software, you have installed.

  • Adobe Reader does not open due to a problem - Mac, not PC

    "Adobe Reader does not open due to a problem.

    Check with the developer to make sure that Adobe Reader works with this version of Mac OS X. You may need to reinstall the application. Don't forget to install the updates that are available for the application and OS X.

    Click report to display more detailed information and send a report to Apple. »

    ------------------------------------------------------------------------------------------ ----

    20/09/2014: had the Mavericks for ~ 1 month. Acrobat Reader from Adobe work very well.

    OS X Got notice of Acrobat update 10.9.4. I did and it could not be updated and got the above message! V. 10.1.12. I searched and found Acrobat v. 11.0.07, I trashed/uninstalled Adobe Reader 10. app & also trashed; Adobe Acrobat.com.app folder.

    I D/L new software Adobe Acrobat Reader v. 11.0.07. It worked fine!

    Then I upgraded OS X in v. 10.9.5. new software Adobe Acrobat Reader v. 11.0.07. Always worked well!  Hours later, he failed to start with the error message above again!

    (Crash newspapers available if necessary to solve this problem)

    Now using Mac preview to open PDF files.

    BTW, I clicked on 'get Info' on the reader app & see that a box has been ticked "open in 32-bit mode". Given that my Mac is 64-bit, I unchecked that box & tried again launch & same exact error.

    Thank you!

    Hi Iconoclastmac,

    Please try unistalling Adobe Reader and system cleaning by the following steps:

    1. go to/Applications/Adobe Reader.app. Drag and drop this app in the trash.

    2. go to the Internet plug-ins present in the System/Library/Internet Plug-Ins library - / and put the following in the Trash:

    (a) / Library/Internet Plug-Ins/AdobePDFViewer.plugin

    (b) / Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

    3. go to/Library/Application Support / Adobe and move the following files to the Trash:

    (a) / Library/Application Support/Adobe/Reader

    (b) / Library/Application Support/Adobe/HelpCfg

    4. go to /Library/Preferences/com.adobe.acrobat.pdfviewer.plist and place this plist in the trash.

    Restart your Mac.Try install Adobe Reader ftp://ftp.adobe.com/pub/adobe/reader/mac/11.x/11.0.09/en_US/AdbeRdr11009_en_US.dmg 11.0.09

  • Why the highlighting of text in a PDF document does not work after you save the file

    Why the highlighting of text in a PDF document does not work after you save the file

    What application you use to highlight?

  • Google Reader does not load

    Hello

    Since upgrading to Firefox 36.0.1 () and Google Reader does not load correctly. While I can access the page from disk, the color wheel that google appears as apps load just continues to run. I tried on Chrome and it loads fine. I also tried to open Firefox in Mode safe with extensions/add-ons disabled, as well as to empty cache memory. I have not yet tried the Firefox update, but I did not have any settings beyond the Add-ons that should interfere.

    Has anyone encountered this problem? Any suggestions would be very helpful.

    Thank you!

    Thank you! I just tried, and it did not help. However, I decided to do a "refresh" of firefox, and now it works. I'll follow careful of my modules and see if it happens again.

    Thank you!

  • Satellite X 200 and Windows7 (32 bit) - card reader does not work

    Hi all
    I hope someone can help.
    My X 200-219 has been recently upgraded to Windows7 and although it works well (better), the card reader does not work.

    Do I need a driver installed?
    Various looked but can't find anything obvious?

    Bravo and thank you
    DB

    Hello

    Try to install THIS driverplease.

    It is Vista 32 bit driver for digital multimedia card reader. I hope that it will work.

    Send comments.

  • Tecra 9000: SD card reader does not work with XP

    I've made some progress on this issue, it seems that Cardbus devices cannot share IRQS, although the main problem is that FFDFB200-FFDFB3FF memory address is shared by the SD card controller and device memory SD card. Unless we find a way to edit the registry to resolve this conflict of memory, the simple answer is that the SD card reader does not work under XP.

    I think that it would take a major surgery of the register or re-writing of drivers to move the address of memory used by the SD card device, I always work on this for now.

    Can someone support Toshiba or Toshiba Marketing explain to me why my Tecra T9100 has a "Designed for Windows XP and Windows 2000" sticker on it, when Toshiba does fully support XP on the 9000 series?

    David

    [Edited by: admin]

    Hi David

    Unfortunately, I n t think that you will find here a Toshiba marketing person or other departments. It is ONLY a user to user forum.

    What you say, it is simply NOT true.

    The Tecra 9000 was delivered with 3 different OS.
    It was delivered with Windows XP Pro, W2k and Win98. You can order all the images of this Toshiba home Toshiba service partner. That's why Tecra 9000 does support Windows XP!
    Tecra 9100 has been bundled with Windows XP and Windows 2000 and also supports Windows XP!

    Of course, there are different models with a different hardware configuration, but all supports Windows XP.

    I put t know why you get this error message or why you cannot use the SD card, but I guess you don t use the image of Toshiba. That's why you installed your operating system isn't properly. Because you are a newbie you don t know the Toshiba all the driver installation must be done in the right order and all Microsoft QFEs must be installed also.

    As you can see you must pay attention to many important things if you want to manually install the operating system.

    Good day

  • TS15g067cl laptop: memory card reader does not recognize the card

    The card reader does not recognize the cards.  It does not have a drive location (example: f drive).   This makes it impossible to veiw the files or photos on any (I tried six different) of my SanDisk SD cards.  I can't find anywhere to downlod corrected card rhe read updates update drivers or BIOS for my system.   I just bought this computer 1 week ago and do not understand why I read in the forums about driver issues of card reader for the last year.  Windows 8.1 has been out for some time.  Why HP would sell these computers without updating the software to make them work as they should?

    Thanks for the info.  Disk management does not show the drive.  The problem was resolved after reloading BIOS, as suggested in another post.

  • SD card reader does not work

    1 hp Pavilion Dv7-7002el

    2. Windows 7 64 bit

    SD card reader does not work

    Thank you

    Welcome to Brunn.

    Try to run this driver.

    http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=ob-102462-1 & CC = US & DLC = in & LC = on & os = 4063 & Product = 5254140 & sw_lang=.

    Let us know how things will go.

    REO

  • my card reader does not

    my card reader does not work on my desktop can someone help

    Hello

    Go to the Device Manager, check the component of SD host adapters to see what. You may be able to download the driver from this site:

    http://www.DriverMax.com/driver/update/SDHost/SDA-standard-compliant-SD-host-controller-vendor/SDA-standard-compliant-SD-host-controller

    Kind regards.

  • Satellite C850-B635 and Win7 - card reader does not work

    My laptop came with windows 8 and the card reader was not working
    but I installed windows 7 64-bit, downloaded all the drivers on my laptop, but the card reader does not work now.

    I downloaded a driver called card reader controller, but it did not work as well
    I don't know if there is a problem or there is a driver should I install and I don't know.
    Please help me solve this problem.

    In my windows Device Manager, these devices is not recognized:
    * PCI simple communication controller
    * SM Bus controller
    * Unknown Device

    I tried searching in my page to download drivers on the Toshiba Web site but could not find these
    Please help me make my card reader works again.
    Concerning

    Post edited by: domaking

    For me, the matter is simple, and the reason why the SD card reader is not working, it's just a driver compatible isn't installed.
    My theory seems to be correct, given that the SM bus controller and PCI simple communication controller appear in Device Manager and I suppose that one of these devices belongs to the player/controller of the SD card.

    I think that you should simply install this Realtek card reader controller that I found on the page of the Toshiba UE driver
    http://Support1.toshiba-tro.de/Tedd-files2/0/CARC-20130924161048.zip

    In addition, you must install all the other drivers Win 7 as well as Toshiba tools available by Satellite C850 series.

    Very important is the chipset driver, USB 3.0 driver (Win 7 has this port driver to control the USB 3.0), display driver. etc.

    Not very essential tools are Bulletin Board, product information online Reeltime, etc. This tools additional don t improved the performance of the laptop so its up to you if you want to use these software components

Maybe you are looking for

  • Trusted devices two-factor authentication

    I'm selling my iphone more than 6 s and need to erase and I use two-factor authentication and need to remove it from the list of secure devices, so what do I do first the trusted device erase or delete?

  • X 220 CPU speed problems

    I saw my CPU it's maximum speed of 3.4 GHz the first time I had used to hit. After download and update all drivers Lenovo & Windows, etc., the speed seems to be stuck at 797,3 MHz, no matter what I do. I did adjust the settings via the power manager.

  • Can't print on CD.

    I am trying to print on my HP C309a Cd but will have questions. First of all, I pull down the CD tray and insert the CD door to the green line, as I'm supposed to. Then I hit the OK button as said of the screen. Then the screen says "now use software

  • 364XL cartridges do not match my Photosmart printer 7520

    I recently bought replacement ink cartridges for my printer Phtotsmart 7520 (all 364 XL).  I used the HP tool to make sure that I found the correct cartridges, and according to what I read (also on the cartridge packaging) they should adapt my printe

  • Auto Initialize DMM

    Does anyone know how to initialize PXI DMM without opening the software DMM soft front panel when I start the PC? Thank you Adam