Switching to annual pay per month
Hi - I hope someone can help me. I have to cancel my prepaid annual subscription and move to a pay per month plan, but there is no option to do so. I followed the instructions in the adobe online help and "switch plan" and "cancel the plan" links are simply not there. Please help as I feel rather frustrated hard, apparently, to complete what should be a simple process.
Have you contacted our helpdesk to Support from Adobe ?
If so, then share the ticket by personal message number.
Concerning
Stéphane
Tags: Adobe
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Hey, I bought the credit card annual plan (per month) for illustrator, but I received my serial number! What should I do? Help!
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
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Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
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If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
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If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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CarCarJ,
Multiple subscriptions are greater through the iTunes Store when bought directly. It's probably to compensate for the commission who runs the store.
You must of course purchase at anywhere where you feel has the best offer.
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I still have to pay the 29.99 as I am an instructor and cannot afford the higher rate. I see the rate for students and instructor is 19.99 per month, which is easier to handle.
Adobe in education... Start here https://creative.adobe.com/join/edu
Educational https://creative.adobe.com/plans?plan=edu
When you purchase a subscription to education, the terms you "click to accept" should be clear about the first/last years
-Intro price http://forums.adobe.com/thread/1448933?tstart=0 one can help
http://www.Adobe.com/products/creativecloud/students.edu.html
http://www.Adobe.com/education/students/student-eligibility-Guide.edu.html
Redemption Code https://creative.adobe.com/educard
Proof of ID http://www.adobe.com/store/au_edu/academic_id.html
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If I buy 1 annual contract with monthly payment app am I then linked throughout the year, or can I cancel after 3 months and then not pay the rest of the year?
I found the answer myself via chat. the answer is Yes, you can cancel, but you must pay 50% of the remaining months of the annual contract
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I pay £8,57 per month for Lightroom and Photoshop on my Mac desktop. Can I also download the software and use it on my laptop as well?
Hi Speedking2010,
Yes, you can download and install Applications on 2 computers that you are a member of creative cloud.
Kind regards
Tanuj
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I am a member of creative cloud paying for Photoshop CC @ £17,83 per month in Digital Photo magazine I see that folk pay £8,57 per month for Photoshop and Lightroomcan you please advise
Hi Mick,
Please see 'Plans and price' page of offers available and prices for details here: pricing and membership creative cloud plans | Adobe Creative Cloud
You can contact customer service for more information.
Kind regards
Rahul
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If I buy the pay-per-view creative cloud months can I share that with 2 computers?
If I buy the pay-per-view creative cloud months can I share that with 2 computers?
You will be able to download and open a session on two, however use one at a time.
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Bye, Adobe Lightroom, I need to pay R $22.00 per month and with a compromise of one year for the creative cloud?
You can buy a subscription for photography plan plans pricing and creative cloud composition | Adobe Creative cloud or you can make a payment for only Lightroom
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Hi, I have a special subscription Adobe CC of App to €25. per month, why should I now pay another 12.99 to get Lightroom CC? any help would be appreciated, thanks.
Hello
You currently have a subscription unique app for Photoshop. You may want to consider changing the plan of photography creative cloud if you have CC Photoshop + Lightroom CC - see CC price and plans for membership | Adobe Creative Cloud
Using Photoshop | Differences between Photoshop and creative photography programs Cloud
Thank you
Bev
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I pay 9.99 usd per month for the Plan of creative photography Cloud. I use mainly LR... can I download / use the most powerful Photo Store for this award of contract also?
Ask for help here.
Yes, creative photography plan cloud includes photoshop & Lightroom.
Concerning
Baudier
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I have a question about the delivery of the school for creative cloud. If I start paying $19.99 a few months before that I control, I keep getting this price for the rest of the year? Or will I stuck having to pay $50.00 per month until the contract is in place?
Student discounts are good for a full year, without worrying if you drop out during this period.
Mylenium
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I have a monthly subscription to Photoshop CS6 costs $19.99 a month on a 12 month subscription. I see now that Adobe offer the same product for only $9.99 per month. Is it possible to change plans with any extra cost to me. Thank you
Hi rjmo
Yes, you can switch to creative photography Cloud Plan without penalty.
Please check this doc for the differences between this plan and the simple app Photoshop you currently: helps Photoshop | Differences between Photoshop and creative photography programs Cloud
Let me know if you want to switch and I can fix it.
Thank you
Bev
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Why membership to cc fees upward of $20 per month in July? how much I would save if I paid annually instead of monthly?
citizenpayne wrote:
Why membership to cc fees upward of $20 per month in July?
Probably because what you be hired for the promotional contract of $29.99 / month (for the first 12 months) and your 12 months expires soon. You will be renewed at full price $49.99 / month.
Membership plans: pricing and subscriptions | Adobe Creative Cloud
citizenpayne wrote:
how much I would save if I paid annually instead of monthly?
Membership plans: pricing and subscriptions | Adobe Creative Cloud
monthly payments of $49.99 x 12 = $599,88 per year, paid in monthly installments
12 months paid in advance from the start = $599,88 (no difference)
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Always a monthly payment via Adobe comes to a monthly contract or 12 months.
The only way to get paid in advance is through dealers such as Amazon.
http://www.Amazon.com/Adobe-Creative-membership-pre-paid-product/DP/B007W7A1OY
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