Switching to monthly Sub. After free trial
I used the day 30 trail CC Adobe and Adobe Illustrator CC 2015.3. Liked and bought the monthly subscription of an APA. Payment is being charged on my Paypal account but my account Adobe said that I did not purchase! Can I somehow access my serial number or product number of Paypal? How is it, I can't argue with support or call them? I hate that I can't contact Adobe on purchases. They have taken my money and does not give me the product. Help!
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
Tags: Adobe
Similar Questions
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Hi I have just installed adobe Creative Cloud and bought my one month for Photoshop free trial. I loved, but it ended after three or four days to make it. Is their anyway for me to finish my one month of CC of Photoshop free trial?
http://helpx.Adobe.com/x-productkb/global/trial-software-expired-early.html
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How can I unsubscribe after free trial of Photoshop and Lightroom?
I took on a free trial of Photoshop & Lightroom & creative cloud. How can I cancel it and terminate my subscription?
Hi beths,
You don't need to cancel because you have not subscribed so far.
The free ends of the trial after 30 days and you will receive a prompt that your trial period has expired, once the 30 days would be more.
You can uninstall programs after that if you want.
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My laptop was purchased in sept 2010 and runs Win7 Home Premium Edition (64-bit).
It worked perfectly until June 2016, when the trial version free odious Win10 forced itself on my laptop. I had no choice, I used Win10 for a day or 2 and then discovered that:
(1) I lost the audio capability, HDMI port, I use to connect to my TV, and
(2) the Win10 trial enabled me to return on Win7, I did without delay.
In my Win 7 restored, everything was fine, except when I have her go in Control Panel to configure / reconfigure HDMI as the default, I couldn't - the element used to appear as "AMD HDMI Audio" is no longer displayed. I remember a message during the free trial period Win10 that says it has disabled any material incompatible. Without a doubt, Win10 free trial 'killed' this HDMI/device port, at least audio-wise.
Today, I always run the same Win7, but I can't have audio HDMI on this port. When I connect to my TV, the video works. Win7 Device Manager it shows with an exclamation in yellow, and when I right click to get more details, there is a message saying Microsoft:
Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might be installed a file that is signed incorrectly or damaged, or maybe it's a malicious software from an unknown source. (Code 52).
Is there a way to 'get it '? 'this' is AMD HDMI audio. (and wthout spoil the graphics - that is, video)
I tried to install the drivers provided by AMD [graphics] and that did not work. The Internet from AMD website says that the audio drivers are included in the package for graphics drivers. There is also a huge confusion in the way these low level items are named/described: ATI and AMD, because they have merged, were used somewhat interchangeably. I also tried the graphics drivers AMD HP Support Web site specific to my laptop and it has only gotten worse.
Thank you for your kind attention.
Hi @ RTX,
Awesome response. I read the details and depth of your post. I understand that the bios is updated. So you could end up with this update.
Happens to the other updates. This will be the order.
1. Uninstalling the driver Chipset and resettlement.
2 reinstalling and uninstalling graphics drivers
3. uninstall the sound drivers and reinstall.
Before uninstalling, you can try to update the drivers supplied by device also Manager and if that market that will be great. Please, do it only if you don't have already done.
Before uninstalling please make sure that you capture an image of the complete Device Manager window. Take some pictures of your cell phone. Please note the exact device for audio and video chipset drivers. Then, you will need to uninstall it from the Device Manager and install from the support site in the above order so that there is no confusion.
If nothing works as a last resort, you may need to restore complete system to factory settings. Please backup your files before doing so. This is possible since the recovery of your computer's hard drive partition.
Link to the system recovery: http://support.hp.com/us-en/product/HP-Pavilion-dv7-Entertainment-Notebook-PC-series/4284279/model/4221688/document/c01867418/
Please hold me. I hope that it pans well.
Just to say thank youPlease click the ' Thumbs Up ' button to give a Kudos to appreciate my efforts to help me. If it helps, Please mark this "accepted Solution" because it will help many other people with the same problem to get it resolved without hassle.
Now carefully and have a wonderful week ahead.
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"Develop module is disabled" after free trial even if I bought the upgrade LR5
I bought the LR5 upgrade to upgrade from LR3.
I tried the iCloud 30 day trial of the LR5 to be sure it worked with my raw D750 files which it did very well.
Now the test expired but my copy of the LR5 says that I must "renew my membership to reactivate the development module.
Since I "Own" LR5 should not ask for a renewed subscription.
Suggestions?
eugenef33876021 wrote:
Suggestions?
Look at the links on the right under 'MORE LIKE THIS', and/or the forrum for error of research.
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I don't want a Business subscription more with Free Trial LinkeIn application
I don't want a Business subscription application more with Free Trial LinkeIn, but I can't turn it off
Linkeln if you subscribe to a monthly plan, you may cancel service after free trial.
Try this
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Can u download music during the 3 month free trial and keep these songs after it ends?
I kinda want to do the free trial but I fear when it is that I won't get to keep my downloaded songs
Hello sylvie13,
Thank you for using communities of Apple Support.
I see that you're wondering on downloading music for listening offline when you use the Apple trial music of 3 months. The trial behaves like normal subscription works and allows full functionality of Apple's music and iCloud music library. If you recorded any music for listening offline, and you decide not to continue with a subscription to Apple's music, then you will not be able to play this music.
If you do not renew your subscription to Apple's music, the songs you downloaded remain on your computer, but you cannot play them up to that join you.
12 iTunes for Windows: Stream or download unlimited songs with Apple music
Take care.
-
I had the only application, subscription to the month a few months ago. Now, I downloaded the free trial version, but it won't let me open the application
I get the below error message:
Renew your subscription
Go to the subscription manager to renew your subscription for Adobe Illustrator CC and continue to use your product without interruption. If you just renewed your subscription, please wait 15 minutes and try again.
The app appears that downloaded, but keeps giving me this error message every time I try to open. And Yes, I waited for 15 minutes... 4 times. GRRRRR
Help! Please
I don't know if it will work to install a trail after a paid subscription, but did you remove completely traces of Adobe?
Sign out of your account... Uninstall... to run vacuuming...
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the vacuuming after uninstalling and before reinstalling is often necessary
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Restart your computer... Sign in to your account... trying to install the trial version
HOWEVER... Since you have already installed the trial ONLY once, the above may not work due to hidden files placed on the hard disk during the installation (to ensure that a trial is only used only once)
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I have a subscription plan cc @ 49.99/month but my account also indicates a 30 day free trial account and it seems to be in conflict. Delete the account for 30 days?
Hello
Please do the following steps and then see the instructions in the links below:
- Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
- Disable the firewall of your machine, see Windows Firewall enable or disable - Windows help , OS x: about the application firewall - Apple Support
- Turn off the firewall of the security program installed on the computer Internet.
Connect and disconnect activate Cloud Creative applications
Applications creative Cloud back in test mode after an update until 2015 for CC
Activation and deactivation of troubleshooting
Creating cloud connection errors
Let us know if that helps.
Kind regards
Bani
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I use SONY VAIO computer with processor Intelcore 1.5 with Internet high speed, 7 gigabytes, but could not download your so-called "1 month Free Trial", with the intention of really subscribe if successful. But it seems all the *. Or empty promotion.
Hi clementine,.
I'm sorry for the inconvenience that you are experiencing. There are subscription ExportPDF, allows to convert PDFS into Word, which is what I think you're after and the 30 day free trial DC Acrobat. We offer a free trial of the service ExportPDF. But, if you subscribe and decide that you don't need, you can cancel within the first 30 days for a full refund. There is nothing to download with ExportPDF; you just need to register to https://cloud.acrobat.comand then log in your account to the same URL to use your subscription.
Please let us know if there is anything we can do to help.
Best,
Sara
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[After Effects] Free trial, free download
Hi, I am trying to download a free trial of After Effects. I get to the page where it says my download has started and nothing happens.
Any ideas?
Thank you!
Lee
Hi Leep3282951,
You can download Creative Cloud using this link: https://creative.adobe.com/products/creative-cloud.
In the case where you are facing difficulties in installing creative cloud, please visit this link to troubleshoot it. Troubleshoot Adobe Creative cloud download, install and update issues.
If the creative cloud is already installed and does not launch properly, try the following steps.
Close the following processes and boost cloud creative app.
- CreativeCloud
- Adobe CEF Helper"
- Service Office of Adobe
- AdobeIPCBroker
- Creative cloud
- Installation of Adobe
- AdobeUpdateDaemon
- AdobeServiceInstaller
- AAM Update notify
- CCLibrary
- node
- The basic clock
Let us know if you need help with this.
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If I bought Adobe CC am I supposed to get photoshop for free? My free trial just expired and my teacher gave me a site for students to pay 19 months I bought and received e-mail confirmation (of adobe) but when I try to download photoshop it says buy now. And when I try to check my plans and products, it is said, 'due to maintenance your plan can not be displayed', it's a little frustrating because I have homework due tomorrow! Help, please!
Refer to this:
Advanced solutions for connection with Adobe Creative Cloud and Creative Suite applications errors
For anything else, you may have to contact support by phone.
Mylenium
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If I create a form using the free trial software, will I be able to use and access the form, after the trial period is over?
Yes, you can access the project that you created after the trial is over, but you need to back it up.
Concerning
Stéphane
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I have the creative cloud installed on my computer with Photoshop, Illustrator and InDesign for when I used my free trials. I now have a job that allows me to have on my computer for free, however, I have a problem switching on behalf of employment. I've switched to creative cloud and now it of installation and update but due to lack of care and allow me to do something else. Help, please.
log out and then back to your client application using the adobe for your subscription in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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How can I make payment of Nigeria after my free trial expires
My free trial of BOF Acrobat DC has expired, unfortunately Nigeria is not listed as one of the regions for the payment, and when I try to pay by alternative tells me my account is registered to another country.
Hi Leye ,
Please refer to this article:- https://helpx.adobe.com/x-productkb/global/adobe-id-account-change.html#topic-8
Also if the problem persists please go to Adobe.com/getsupport, after signing in use the option 'always need help contact us' & initiate a chat session to get more help with this problem.
Kind regards
Christian
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