SX20 cannot register to CUCM 8.6.2

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• CTS500 IP Phone 7975 cannot register to CUCM 8.0

  Hi, I am new to the area of cisco in video conference, so I found a problem in studiofor our company lab environment,

  I have configured CUCM with version 8.0 software, and CTS - 500 can register as an endpoin SIP.

  For example, CUCM with IP 192.168.30.2, while that CTS-500 with IP 192.169.30.7

  However, the IP Phone 7975 is connected to the CTS-500 with PoE, and he can't join CUCM.

  I'm checking the MAC address of the IP phone in CUCM configuration to ensure that there is no typo errors,.

  To trouble - shoot, I get the IP address of the IP Phone by switch CDP, and I found that it is not identical to CUCM.

  For example, the number in the directory is different with the CTS-500.

  Help, please.

  Thank you

  Ben Lai

  It is best to configure the and RTC with ip static but not essential

  Check the option 150 in your configuration of dhcp if his, which provides the cm ip right

  Once the registry phon he must share the same line with the cts to work

  Also make sure u got the medlit service configured properly too

  Good luck

  Sent by Cisco Support technique iPhone App

• VeriFace cannot register to image.

  Hi all

  I use Y450 and also installed Veriface 3.6. Why I don't sign up image? Previously able to register image but after changed something that does not remember then Veriface cannot register image more. Please advise...

  Thank you very much.

  Re - install (uninstall before reinstalling, if the application requests to delete information previous.) veriface may solve your problem.

• Security for the TC endpoints registered to CUCM

  Hi friends,

  I need your help once more!

  We have a new Cisco Telepresence environment to deploy. In this environment, we have enrolled in CUCM (8.6.2) endpoint TC (v 5.1) points. The CUCM fit to VCS/VCS Expressway in order to be able to call endopints on the internet.

  We will also have TMS and TP server to use multipoint and demand. TP will be registered in VCS.

  Back to the question:

  Can we have TLS and sRTP resource on endpoints registered to CUCM TC?

  I was looking for some deployments of CallManager and security guides, but I found nothing cordially to endpoints TC, I haven't found information regarding Cisco IPphones.

  Y at - it no document on this subject? I looked on the document "Administer endpoints TC on CUCM" and nothing.

  Kind regards

  Paulo Souza

  Hi Paulo,

  The Cisco TelePresence TC Software Release Notes (TC5) is the document that has the answer you are looking for.

  "When recorded natively in CUCM, encrypted calls are not supported"-see page 18 / 74

  Kind regards

  Paula

• Range of Ports RTP endpoints TC changed after registering with CUCM

  Hello community,

  We have SX80 endpoints running TC7.3.2 and registered at CUCM 11.

  By default the TC ports rank 2326-2487 UDP RTP endpoints. After registering with CUCM, the range of ports have been changed to 16384 to 32766. In my view, WHAT CUCM change the codec settings.

  rtp_ports.PNG

  

  Based on the http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/codec-c-series/tc7/administration-guide/administering-endpoints-running-tc72-on-ucm1051.pdf guide I couldn't see any setting to do with RTP ports.

  This is a problem for us, because on the firewall rules, we have configured and fixed ports for points endpoints use the default go 2326-2487 UDP. Because these endpoints and video infrastructure (servers of telepresence, TCS, VCS) are on different networks separated by firewalls. At present, when recording and join the conference bridge there are no media because ports have been changed. When I change the default port range, there is no problem with the media. I can record and call to the conference bridge hosted by a TP server successfully. And if I hit the button refresh on the web GUI of the codec, 16384 to 32766 changes the settings.

  Y at - it a setting that I could check on the side of CUCM?

  Thanks in advance.

  «By default the endpoints ports rank 2326-2487 UDP RTP TC.» After registering with CUCM, the range of ports have been changed to 16384 to 32766. "I believe THAT CUCM change the codec settings".

  Yes, it's true. Once your video endpoint is configured and registered on the CUCM, the CUCM will be more than just the default settings of your endpoint. It depends on the SIP profile has been used and applied for your endpoint. You need to check that the configuration of the SIP profile of the CUCM applied for your endpoint. In your case if it's SX80, check the SIP for SX80 profile and change the start and stop media ports. It comes to the RTP port range.

  In your case:

  Port of bootable media: 2326

  Stop Media Port: 2487

  rtp_cucm.PNG

  

  Kind regards

  Acevirgil

• Cannot register in the database: error 16 038

  I have a replication process running successfully between two schemas. But when I go to reproduce a two other patterns on the same database with the same two leaders it is unable to synchronize two schemas. First of all those who are still working. Now I can't even record pieces.

  It gives this error

  "ERROR: cannot register or unregister the following EXCERPT EINTA4A due to the SQL error: OCI error 16 038.".

  What will be the reason? How can I find that where is the error?

  Hi PrazSam,

  There are many ways, some of them are below.,

  1, Create separate tablespace for Logminer. SYSAUX tablespace will be used by default. Check the below to move the SYSAUX tablespace tables to separate the tablespace.

  http://docs.Oracle.com/CD/B28359_01/AppDev.111/b28419/d_logmnrd.htm

  2 allocate enough space for this particular file system where the tablespace.

  3. on a given time interval, bleed the SYSAUX tablespace. Please find the below document.,.

  Purge of the tablespace SYSAUX statistics | ORACLE-SNA

  Kind regards

  Veera

• Endpoint of telepresence registering on CUCM by motorway from the Internet

  Hi guys,.

  I have a question - how to correctly register telepresence endpoint (I SX10, 20, 80) on pit CUCM Expressway on the Internet?
  I found a following document - http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/codec-c-series/tc7/administration-guide/administering-endpoints-running-tc72-on-ucm1051.pdf, guide on p.48 there, but it did not work. and I don't have any after such configuration event log.

  If the change other options in SX20 as "Profile SIP" and "Proxy", I get the following errors:

  2015 04-10 T 17: 30:04 + 03:00	"" "" "TVCS: event ="rejected registration"reason ="unknown"Service ="SIP"Src - ip ="213.108.78.215"Src-port ="48150"Protocol ="TCP"AOR ="sip:mydomain.com"Contact ="; + sip.instance\ ="" "duration ="3600"Level ="1"elements UTCTime ='2015-04-10 14:30:04, 698"
  2015 04-10 T 17: 30:04 + 03:00	"" "" "TVCS: event ="applied for registration"Service ="SIP"Src - ip ="213.108.78.215"Src-port ="48150"Protocol ="TCP"AOR ="sip:mydomain.com"Contact = '; + sip.instance\ =""" "duration ="3600"Level ="1"elements UTCTime = '2015-04-10 14:30:04, 698" "

  I can register successfully on CUCM with Jabber for Windows and Android via the highway but not SX20.

  are there any other document or guide describing how to configure the SX series in such cases? or someone who had these lab or deployment?

  Thank you!

  Take a look at the Guide deployment of MRA, to check what you have done and set up all the pieces.  Looks like you're missing the SIP domain on the highway, see "setting up the Expressway-C" on pg 20.

• SX20 installation with no CUCM

  We expect use SX20 conference 2 of different city offices using a link with sufficient bandwidth and no firewall between, by the time there is no available CUCM, no VCS, no TMS, etc, and I have 2 questions about H323 and SIP configurations:

  -What is the best way to configure the SX20 devices?  Configure the profile H323 Gatekeeper or Direct mode?  What are the recommendations on any mode?

  -How do I dial to each other?  By IP address?

  TC6.0.0 running

  Any help will be be appreciated.

  Kind regards

  Juan Carlos Arias

  So I won't have to configure any other option on H323 menu (Authentication, Gatekeeper and H323 Alias)??  Just like that??
  

  Yes, for a basic call you do not have to configure anything else on H323 configuration options.

  So, the system information status about H323 and SIP will be always Inactive, right??
  

  Yes, gatekeeper and SIP server status will be displayed as inactive, it means that you are not using any server to make calls. But the protocols are still capable, so you can use H323 do call by dialing the IP address normally.

  Concerning

  Paulo Souza

• Cannot register for Firefox Sync

  I tried to register for Firefox sync, but whenever I start to enter a valid e-mail address I get an error message saying that it is an "incorrect email address. The error will appear as soon as I start to enter the first character. I was not able to get to the @ symbol before the displayed error.

  Also, tried various emails different but same problem.

  Could not find anyone else having this problem, it's just me?

  Anyone has any ideas on this?

  Thanks in advance,
  Ray

  Known issue.

  Just ignore this message and continue typing until the entire e-mail address is entered.

• Cannot register the warranty for my Satellite L670

  I bought my laptop in January and tried to register at that time, but he said that the registration period has passed and I should contact Toshiba.

  I forgot to do it, now try to register again and the same, so who can I contact about this?

  If you have registration problems contact Toshiba - using following e-mail address: [email protected] your country.
  Details are at http://eu.computers.toshiba-europe.com/innovation/contact_toshiba.jsp

  Post edited by: ADMIN

• Satellite L750D - cannot register the warranty due to country code

  Not sure if this is an appropriate question, BUT...
  I am trying to record my mobile L750D for warranty and it doesn't accept my country code.

  I live in Australia and the country code is 61. I live in South Australia - code 8 and my phone number is 83xxxxxx.
  So I tried to put the code as 61 then 8 then 83xxxxxx but it does not accept it.

  If anyone knows what I'm doing wrong?
  I also tried about 30 other ways to do?

  Kind regards
  Felicity,

  Hi mate

  Have you tried to register the warranty on the Toshiba page right?
  Please check this Toshiba Australia warranty record Web page:
  http://www.MyToshiba.com.au/support/warranty/statements

  Please post your comments!

• Satellite A300-247 - cannot register for the Windows 7 upgrade

  Hi all

  I have the problem by registering for free Windows 7 Upgrade.

  I have a Toshiba Satellite A300-247 and in their registration require the number of room and the j) not it is only numbered series. I bought the laptop in Israel. Is someone know what to do thank you to useful... Lars_3 thank you very much you the answer.

  Logo of the model is still off I wanted to say thank you, there are problems in the site of the browser servers think so much

  Hello!

  To be honest it's a little hard to understand your question.

  What exactly is your problem? I think you want to register on the site to upgrade to Windows 7.
  I n t have experience with this because I didn t buy such a phone compatible update yet, but I think that you need the serial number and the model number of the laptop. The two pieces of information you can find on the underside of the laptop.

  Don t forget that this upgrade option is available for laptop purchased from June 26, 2009 to January 31, 2010.

  Good bye

• Cannot register for the new e-learning account.

  I'm trying to register on behalf of e-learning. After completing your registration account information, Microsoft has sent my email to verify my email address, and when I clicked it, it says "temporary out of service".  What should I do?  Thank you!!

  Hi, Lisa_944,

  Click contact us at the bottom.

  https://business.microsoftelearning.com/

• Cannot register Windows online?

  Your request cannot be completed at this time

  Version of the browser you are currently using does not support the Windows Vista product registration process.

  For you help, access our online support center or raise the registration link of product using Internet Explorer 7 as browser.

  See http://www.enhanceie.com/ietoys/uapick.asp

  If no joy...

  Please go to http://www.microsoft.com/genuine/ and click on the button to validate Windows, and then restart your computer.

  If you were not able to validate, follow these steps:

  1. Download this diagnostic tool, save it to your desktop: http://go.microsoft.com/fwlink/?linkid=56062

  -Online Windows XP: double-click the executable file to run the tool.

  -Online Vista & Win7: right-click on the executable and select run as administrator to run the tool.

  2. after running the tool, click on the Windows or Office as appropriate and then click on copy to the Clipboard.

  NB: You can open a new file in Notepad, paste the contents of the Clipboard in it & keep for future reference.

  3 start a new post in the appropriate Microsoft Genine Advantage forum and paste the results of the WGA diagnostic data in a detailed post: http://social.microsoft.com/Forums/en-US/category/genuine

  4 Troubleshooting specialist will analyze the data and recommend an appropriate solution.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• HP Protecttools cannot register fingerprints

  I'm working on an HP EliteBook 8470p using Windows 7 pro and HE had to do something to my computer after it bluescreened. I went to sign in using my fingerprint, but told me that it has not been verified. When I went to register my fingerprints, he said that print was already enorlled. I deleted all of them illustrated by right-clicking on the highlighted green fingers, but I still get the same error when I tried to enter in the fingers. Not really what to do.

  I've solved it in fact the problem myself. I went through the console of administration for HP Protecttools and erased all data stored for scan fingerprint profiles. Could be implemented very well after that.