CTS500 IP Phone 7975 cannot register to CUCM 8.0

Hi, I am new to the area of cisco in video conference, so I found a problem in studiofor our company lab environment,

I have configured CUCM with version 8.0 software, and CTS - 500 can register as an endpoin SIP.

For example, CUCM with IP 192.168.30.2, while that CTS-500 with IP 192.169.30.7

However, the IP Phone 7975 is connected to the CTS-500 with PoE, and he can't join CUCM.

I'm checking the MAC address of the IP phone in CUCM configuration to ensure that there is no typo errors,.

To trouble - shoot, I get the IP address of the IP Phone by switch CDP, and I found that it is not identical to CUCM.

For example, the number in the directory is different with the CTS-500.

Help, please.

Thank you

Ben Lai

It is best to configure the and RTC with ip static but not essential

Check the option 150 in your configuration of dhcp if his, which provides the cm ip right

Once the registry phon he must share the same line with the cts to work

Also make sure u got the medlit service configured properly too

Good luck

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