System makes rattling then disables the active window
I installed Windows 7 on a Dell XPS 420 a year ago. Since the installation, every 2 minutes or so, the system will make a rattling noise and active window, I work with will be disabled. It doesn't matter if I work in Word, on the Web or e-mail. Everything I type or working on stops immediately (sometimes making me lose 2-3 lines of typo) and I have to go to the mouse and click once to reactivate the window. Extremely frustrating. I closed all background programs, run a clean boot and run spyware or malicious controls, and nothing has worked so far. Any suggestions?
HI RAWolfe,
Everything first, go to Dell and look for any driver or other updates matching your system (use the serial number, but do not forget to change the operating system if you changed it when he sold to the current). Update for those who are not topical - particularly that relating to the graphics cards and monitors - but really compare them all what you have now in Manager devices, and update that can be updated and are applicable. See what follows to learn more about this, but here, let's assume that you are looking for not only those with problems, but who are not the latest available:
Go to the Device Manager by going to start / find and type Device Manager and enter and then double-click on the program icon that appears. Check each device to a red x, yellow! or white? These identify devices with problems probably (drivers, but also of conflict or something else). Click on each for more details and troubleshooting tips. If you need to get pilots to leave the computer dealer or the manufacturer of the device (NOT of Microsoft Updates). Follow these steps to get the drivers: http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm. Once you have the drivers, you can install them via the Manager device as follows: http://www.vistax64.com/tutorials/193584-device-manager-install-driver.html. You can also try the Driver Verifier Manager to see if you can identify the driver or the responsible device (assuming that it is the cause): http://support.microsoft.com/kb/244617.
Then, go to Control Panel / Power Options and make sure that your settings are not set to close things to the low "in 2 minutes. Try to set reasonable limits to just to be sure.
Rattling noises often mean a hardware problem and often mean the hard drive.
Go to start / all programs / accessories / command prompt and right click on command prompt, and then click Run as administrator.
Type SFC/scannow, go and let it run. It will scan and try to correct some of your system files. If all goes well he comes complete with no corruption, it could not repair (if it has these post of corruption here or try to analyze it to find the problem or files using http://support.microsoft.com/kb/928228. Try to put all the corrupt files here so that we can see if they can be repaired with good copies of the installation disc (unless there are too many).
While in the command prompt, type chkdsk /f /r and enter and let it run. They tried to set itself to run at the next reboot. Answer Yes and restart to run the program. It will scan and attempt to resolve any corruption or bad sectors on your hard drive and remove especially as a potential cause.
We will test your hard disk and RAM for hardware problems:
To test your hard drive, try HD diagnosis (http://www.carrona.org/hddiag.html) or this test: hard drive diagnostics tools and utilities (storage) - Corp of TACKtech (http://www.tacktech.com/display.cfm?ttid=287). If it fails the test, replace it. If she passes the test, then it's probably nothing wrong with it.
You can also test your RAM to http://www.memtest.org/. Here are the additional instructions that can help: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html. If it fails, test each piece individually to find those who are bad and replace. If it passes, the RAM is probably OK.
I hope this helps.
Good luck!
Tags: Windows
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