The mouse only works in the active window and cannot select drop-down menus (W7)

Hello

I can't understand what is the cause. I can only select things in the active window with my mouse, I can't move the window, I can't click on anything whatsoever outside of it.

ATM by writing this, I can not open another program or select the bar of tasks or do anything outside that window. (unless I use CTRL-ALT-DEL and force to select a new active window with my keyboard)

Another thing is that everything works within the window, except one thing, menus drop down, I can bring up the menu drop-down but can not select anything on the menu.

I reinstalled windows to do this same thing. I can't understand why windows doesn't let me choose some things outside my main window, it's that I'm sort of protected mode.

Thanks for any help

Hello

-What is laptop or desktop?
-What is the brand and model of the mouse? Is it wired or wireless mouse?
-Have you tried plugging the mouse on another computer?
 
Method 1: I would also say you update the drivers for the mouse on the computer and check if it helps.
Updated a hardware driver that is not working properly
 
Method 2: Also, I suggest you use Microsoft Safety scanner to make sure that your computer is free from malware and check if it helps.
Microsoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx
Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again. The Microsoft Safety Scanner is not a replacement for the use of antivirus software that offers continuous protection. For a real-time protection that helps you keep your home or small office PC against viruses, spyware and other malicious software, download Microsoft Security Essentials.
Method 3: I suggest you try to check with the other mice to make sure that the problem is not with the computer.
 
If it is a laptop, I suggest you to check if a FN key function is to to do this. As you are facing the issue after reinstalling the operating system, I also suggest you check with the manufacturer of the computer, if there is this key.
 
Hope this information helps.

Tags: Windows

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