'System restore is not able to protect your computer'-'disc 2 device\deviceharddisk1\D, has a bad block.

Similar Questions

• After you install Microsoft fix it 50027 (A Fix DVD player) win. XP can't do a system restore. I get this response: "your computer cannot be restored to _Date_.

  I'm under Win. Prof. XP with service pack 3.  I had trouble burning DVDs and ran Windows Support difficulty it 50027.  After running fix it, 50027 I had problems with my CD-ROM/DVD-rom and my DVD RW drives.  That has been fixed by the uninstaller & reinstallingall my Roxio software, but I can't do a system restore more.   Before that, my computer worked perfectly.  I use Norton 'Internet Secruity"wich scans my PC on a regular basis for virsues.  I am sure I have no virus

  Norton can interfere with a restoration of the system successfully.

  Boot safe mode (press F8 at startup) and perform a restore of the system, safe mode.
  Which usually solves the problem.

  HTH,
  JW

• System Restore does not work in Windows Vista Basic

  I have Windows Vista Basic.  I have a few old Creative mp3 players that the computer recognized that a few days ago.  Some software must have been installed recently is interfering with the computer recognizing mp3 players.  I tried running the system restore, disable Norton Internet Security and am still getting the message system restore was not sucessfully comlete.  Your file of computer systems and settings did not change.  Details - an unspecified error occurred during system restore.  Any help would be appreciated.  Thank you.

  Bridget Ferrazzano

  Hello I have an another question - I ran sfc/scannow at the command prompt and got the message from Resource Protection Windows found corrupt files but was unable to solve some of them.  I'm still having the problem as before and would be grateful for the help.  Thank you.

  Bridget Ferrazzano

  Hi Bridget,

  If there is not a restore point for the date you want to restore, you will not be able to restore to that date. Follow these steps to repair the files that were not repairable with SFC: If the SFC tool can not repair a file

  Dena
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• System Restore does not work in windows 7? not even in administrator mode

  WINDOWS 7 IS MY OS. AM NOT ABLE TO RUN THE SYSTEM RESTORE. HE IS THERE A NO RESPONSE AFTER I SELECTED THE SYSTEM RESTORE SEVERAL TIMES.

  Sushant salvation,

  To help you better, please answer these questions.

  1 you get a specific error message?

  2. you try to restore the computer to an earlier time?

  3. you try to create a restore point?

  4 did you do changes on the computer before the show?

  I suggest you follow the provided methods to solve the problem.

  Method 1: Try to perform a system restore, safe mode.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  If you are able to perform the system restore in safe mode, I suggest you perform the clean boot and check that there could be some third-party application that may be causing the problem.

  Step 2:

  Put the computer in a clean boot state to see if there is a software conflict as the clean boot helps eliminate software conflicts.

  http://support.Microsoft.com/kb/929135

  Note: After completing the steps in the clean boot troubleshooting, follow step 3 of the link to start the computer to a Normal startup mode.

  Important: If you use system restore when the computer is in safe mode, you can't undo the restore operation. However, you can run System Restore again and choose a different restore point, if any.

  Undo system restore

  http://Windows.Microsoft.com/en-in/Windows7/undo-system-restore

  Method 2

  You can also try temporarily disabling computer security software and check if it makes a difference. If the system restore works fine after you turn off the anti-virus, you can contact the manufacturer of security software and check if you need to change the settings

  Disable the antivirus software

  http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software

  Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

  If the problem persists, perform the restore from Winre system.

  What are the system recovery options in Windows 7?

  http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

  Hope this information helps. If you have any other questions feel free to respond and we would be happy to help you.

• Windows Vista Home Premium System Restore does not work

  I didn't my laptop another year.  But whenever Vista does not turn right... too slow or what not I try and create a restore date to solve these problems, but whenever I do it always returns he tells me, "that system restore could not completely finished, so your files have not changed."   I'm so tired of NOT being able to fix my computer and it works fine!  Can someone please help?

  "But every time that Vista does not turn right. too slow or what not I try and create a restore date to repair these... »

  You can't do a restore point for the last week, today.

  You can do a Restore Point for today, so that next week, if necessary, you can restore to today.

  Think about it: How can you make a Point of restoration today something happened in the past.

  You should have in the past, if space allowed in SR, to come back to today.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Problems with system restore:

  http://Service1.Symantec.com/support/sharedtech.nsf/pfdocs/2005113009323013

  1. If you use Norton (Etc), disable it before using System Restore. info at the link above.

  2. try SR in safe mode:

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  3 Malware will stop at the system restore:

  If necessary, do all the work Safe Mode with network.

   

  To get into Safe Mode with network, press F8 at the Power On / boot and use key arrow upward to get into SafeMode with networking from the list of options, and then press ENTER.

  http://www.Malwarebytes.org/MBAM.php

  Malwarebytes is as its name suggests, a Malware Remover!

  Download the free Version from the link above.

  Download, install, upgrade and scan once a fortnight.

  See you soon.

  Mick Murphy - Microsoft partner

• Vista SP1 does not update problems and System Restore returns a message "system restore was not entirely successful. File system and the setting of your computer has not changed"with the error code (0x80071AA7)

  0rignal title: Vista SP1 didn't update problem

  So, recently, I was on my computer of gf and noticed she had some updates, it could use his computer which included the SP1 update.  So I went through the process trying to update his computer and he has been a disaster and have had many problems and seems to have tried everything.  It has a Dell inspiron 1525 and has no CD and no key for its program of Vista.  I burned a Vista recovery disk and tried troubleshooting by using that, but have not had much luck.  When I use the Startup Repair tool there is no nothing.  So I tried to use the restore of the system with the Description of "install: Windows Vista Service Pack 1.  He had a restore point saved just before I tried to update to SP1.  Whenever I chose this method, it's but the whole process then in the end it says:

  "System restore was not entirely successful.  File system and the setting of your computer have not changed. "

  then he begins to list the details with the error code (0x80071AA7) and then gives me the option to close or 'Run System Restore"once again that is an endless loop, because I just end up with the same error each time.  If anyone has had this problem and bring myself through it.  I don't want to reinstall windows because it seems simply ridiculous and plus that she a lot of pictures on his computer and I want to get rid of those.

  If you need more information please let me know and evil provides everything I can

  Hello
   
  Follow the steps and check if the problem persists.
   
  Step 1:
   
  I suspect that your security program may be responsible for this. I would suggest you temporarily disable all security software and try the system restore.
   
  http://Windows.Microsoft.com/en-us/Windows-Vista/turn-Windows-Firewall-on-or-off
   
  http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software
   
  Note : Antivirus software can help protect your computer against viruses and other security threats.  In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.
   
  Step 2:
   
  As for installing updates is concerned, I you should install them after you put your computer in aclean boot State. There could be a third-party software in conflict with updates. Clean boot helps eliminate these conflicts.
   
  Note: Restart your machine as usual by following step 7.
   
  Aziz Nadeem - Microsoft Support

  [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

• System Restore does not not able to access a file

  I have a major problem with restoring the system on Windows 8.

  It does not work

  When I restore, it goes through the motions then when it restarts Finally I get an error message.

  System Restore could not access a file. With error code 0x80070005

  He didn't tell me what file it can not access but says he's probably antivirus.

  So I tried with Norton anti-virus and firewall disabled and still get the same error.

  I tried many restore points and none of them work.

  I found another thread that suggest he might be quarantined in the anti-virus files. I checked and there is no file in quarantine.

  I found another thread in the windows 7 forums suggesting a read-only attribute in the folder of the system volume. I checked and there is no file system in widows 8 even volume when the settings folder are configured to display hidden and system files.

  Can someone help me solve this problem before you go through the hassle of running a full factory reset?

  Nevermind

  I fixed it now. Problem was my anti-virus.

  I found that a framework to Norton called "Norton anti-forgery protection product.

  I turned that off and now the system restore successfully.

• professional XP System Restore does not

  My system restore doesn't work on my xp professional and I think that there are errors in registry. Can anyone help please?

  What does "does not?

  Why do you think there are errors in the registry?

  What is your system brand and model?

  What is your Version of XP and the Service Pack?

  Describe your current antivirus and software anti malware situation: Microsoft Security Essentials (MSE), McAfee, Symantec, Norton, Spybot, AVG, Avira!, Panda, Trend Micro, CA, Defender, ZoneAlarm, Comodo, PC Tools, etc.

  What is the issue that you are experiencing that you think that the system restore will be remedied (or you are just convenient)?  Remember that the system restore is not a time machine.

  Have you ever used the system restore to restore your system in the past?

  Describe exactly what happens when you try to perform a system restore and the error messages you see which indicates that it does not work (some thing besides 'it does not work").

  Some tools Anti Virus 'protect' your system so that they will not allow a restore of the system work properly.

  For example, if you use Norton/Symantec products, you will see a message like this:

  Restoration incomplete. Your computer cannot be restored...

  It is also a popular Symantec problem (well, I'll be polite and call an "undocumented feature"...), they wrote an article about it:
  https://support.Norton.com/SP/en/us/home/current/solutions/v51118464_EndUserProfile_en_us?product=home&version=1

  According to what you use for malware protection, you may need to disable the product temporarily, do the system restore and then turn the products light up again when the system restore is complete.

  Sometimes you need start your system in Mode safe and so that your protection programs are not running, and then do the system restore.  Tips from Microsoft in some of their articles that if the system restore does not restore your computer, start in Safe Mode, and then run the system restore.  It works for some configurations.

  Note that if you do a Safe Mode system restore, you will not be able to cancel it and there is no option on the System Restore screen for "Undo my last restoration" as you would if you were to restore your system from a normal startup.

  Give these ideas some consideration if they apply to you.

  Sometimes malicious will afflict your system restore to prevent you to find and remove malware.  It would much rather you trick into thinking that you need to repair or reinstall your XP when it is not necessary.

  No matter what you use for protection against malware, I do so and then only begin to solve any problems:

  Download, install, update, and make at least a full scan with these free malware detection programs can solve any problems:

  Malwarebytes (MMFA): http://www.malwarebytes.org/products/malwarebytes_free
  SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

  It can be uninstalled later if you wish.

  The scans by operating clean, reboot, test and we can fix any other issues.

  System Restore is sometimes so afflicted or Restore Points are suspicious, the best solution is to reinstall your system restore.  This will remove the old Restore Points, but sometimes it's the only way to fix a broken system restore.  You don't have to reinstall XP, only the part of system restore.

  That can leave you with your problem of unspecified origin that you hope the system restore will fix (using a system restore is usually not equivalent to fixing the problem though).

• System Restore does not work, once again.

  Hi, I read a topic of 2010 that has not yet been answered. I worked with a tech at Microsoft by e-mail, but when I answered: System Restore didn't work. Now it does not work yet. I had installed Returnil system safe, but I got an error msg 0 x 80004005, (third-party antivirus), so I uninstalled the program. I went through the registry and delete something with Returnil all 4 sections of the registry. Remove the common files folder that was left after uninstalling. Restarted my computer several times. I use MSE, with free versions of spywareblaster and MBAB, who are both at the request not in real time. I tried to restore to a time before I had installed Returnil first, (I installed and uninstalled 3 times in 2 days) and could not. I tried to use a snapshot to restore spywareblaster and managed to restore to the point 2 x before installing because forward the installation of point returnil has been altered. At the moment no malware has been detected and no threat of MSE. What to do next?

  Thanks in advance for any help. Liz.

  Here's my usual route to find out how to reinstall System Restore:

  If you have already run MBAM and SAS, temporarily disabled your antivirus and anti-malware applications and tried your Safe Mode system restore and you still get the restoration of the system to work, you must reinstall just your system restore.  You do not have to reinstall XP - just reinstall the system restore part.

  System Restore is a frequent target of attacks by malicious software.

  When you reinstall the system restore, all your current Restore Points will be deleted and you must restart your computer once the installation is complete.  After the reboot, a new Restore Point will be created as a new point of system control in your calendar of SR.

  If your system had a malware infection, it could be that some of the files in your old Restore Points are also infected up to wipe out the 'old' and new is often a good idea if you wonder if the old Restore Points are infected or not.

  Assuming that your XP is installed on drive C of your computer:

  As you go through the reinstallation of the RS, the resettlement will be asked to locate certain files as you go along and ask your XP installation CD.   If you do not have a genuine XP bootable installation CD, you can change the path where Setup looks for files one at a time, because they are needed.  More on that later.

  Navigate to the following folder:

  c:\Windows\Inf

  Locate and right-click the following file:

  SR.inf

  Choose Install

  If you can not see the sr.inf file, set up your system to show hidden files and show file extensions.

  Click on tools, Options, view and turn on "Show the hidden files and folders" and uncheck "Hide extensions for known file types", then you should be able to see the file c:\windows\inf\sr.inf.

  Installation can request files from the c:\windows\inf\386 folder.  It would be your installation CD bootable XP genuine if you have one and the Service Pack installed on your system must be the same as the CD that you will use.

  You don't need absolutely a CD to do the reinstall, because files must already be on your system somewhere if SR was working before.

  If you are prompted for a file, and you can't find it where I suggest in my example below (it works on my system), you need to search your hard drive and find where the files on your system.

  If the request to a file and you don't know where he is, let waiting for installation and click Start, search, and search for it
  has requested the file and find it on your system.  If SR has already worked before, the file is already on your system somewhere.

  Search finds the requested file, go back to the installation and specify the path where you found the file requested and click OK.  Installation can request several files along the way, but you can find them all.

  Here's how my system works when I reinstall SR when I pretend that I don't have a genuine XP bootable installation CD:

  When you are asked:

  SR.sys

  Point the install in c:\windows\system32\drivers

  When you are asked:

  c:\windows\system32\srclient.dll

  Point install it in c:\windows\system32

  When you are asked:

  Filelist. XML

  Point of installation at c:\windows\system32\restore (or c:\windows\ServicePackFiles\i386)

  When you are asked:

  srframe. MMF

  Point installation c:\windows\system32\dllcache (c:\windows\system32\restore)

  Once installation is complete, you will receive a message that you must restart your computer.

  Restart your computer and look at your schedule of SR.  You should have a new point system control in your calendar.

  When you get SR working again, I ran MBAM and SAS to make sure that your system is reasonably clean of malware.

  The day that you think you need to help the system restore you is not the day to discover the system restore does not work, then you need to test.

  After the reinstallation, manually create a Restore Point and test the restoration process and make sure that you are convinced that it works from one end to the other.

• System Restore does not not in Windows 7 upgrade

  HP DV9715nr, clean install of Win 7 Ult, cannot restore the system to a previous restore point, mistakes by saying "System Restore could not access a file. This is probably because an antivirus program is running on the computer. Temporarily disable your antivirus software and try the system restore. An unspecified error occurred during SYSTEM restore. 0x80070005.

  I have disabled my Avast v6.01 software, retried the restoration, the same exact error. The options only other 'Advanced' restoration are a wipe and reinstall completely.

  That does take to get the sys restore works correctly?

  You can do the Microsoft System Restore even F11 too. F11 does not mean to restore the system to factory settings. There are several other options in other than recovery F11 recovery menu.

  I'm not familiar with the settings of Avast. You can see if you can disable something like Tamper Protection.

• System Restore is not working properly.

  -Your operating system: Windows Vista Business 32-bit
  -Security software installed: Comodo Internet Security, BOClean, Spyware Blaster, Super AntiSpyware, Malwarebytes AntiMalware
  -How you produced the problem: tried to run the system restore, but found that it does not work
  -How you tried to solve the problem: run Safe Mode system restore, but that does not solve the problem
  -Post Memory Dumps on crash if you encounter one: NA

  System Restore does not start in normal mode and gives the message "system restore doesn't seem to work correctly on this system. The RPC server is unavailable. (0x800706BA). After trying to open the Protection system, I get another popup message that says "there was an unexpected error in the property page: the RPC server is unavailable." (0x800706BA) if please close the property page and try again. "I do not know how this problem started, because it is my wife's cell phone. Several weeks ago, I ran Comodo Disk Cleaner, who was accidentally set to clean the Cache of Application Prefetch. I don't know whether or not it is what caused the problem. I can run the restore of the system, safe mode, but I can't tell if it is properly executed. I can run the system restore after the start-up of an ERD system restore and Vista gives a message that it completed successfully, but it does not eliminate the problem of system restore when you try to start it in normal mode. I have searced the Web for more information about these error messages, but have not found anything specific to my problem of system restore. I don't have a full professional Vista installation disc, only one disk of Vista update to update Windows XP. I would attach a screenshot jpg of these error messages, but it is not a way to do it. What can I do to get the system back restore functionality so that it runs correctly in normal mode?

  Hello larlyles,

  Please use the Microsoft Answers form.  I suggest you run the System File Checker tool.  To run the tool do the following: click Start > all programs Accessories > guest once the command prompt comes you type sfc/scannow

  Thank you for using answers Forum. Please let us know how it works.

  Joseph
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• System Restore does not progress past during initialization and the screen deforms with no other activity

  Downloaded some updates which has increased my hard disk activity, which has me concerned. I went to the restoration of the system to use my laptop for the last restore, point before downloading. And now I have the system questions without error code of restore, hard boots fine except message saying that the system restore did not complete. I'll look forward all help! Thanks in advance!

  Hello

  There are a variety of reasons for system restore problems

  Norton and Norton product Tamper Protection is the main

  Read about it:

  http://us.Norton.com/support/kb/web_view.jsp?wv_type=public_web&docURL=20101101224849EN&LN=en_US

  http://Service1.Symantec.com/support/sharedtech.nsf/pfdocs/2005113009323013

  You can try restoring the system in safe mode

  http://www.windowsvistauserguide.com/system_restore.htm

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode option with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  and malware can interfere with the restoration of the system

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

• my system restore does not work, nothing is changed

  I have vista home premium and my system restore does not work no matter how, I try

  Hello

  There are a variety of reasons for system restore problems

  Norton and Norton product Tamper Protection is the main

  Read about it:

  http://us.Norton.com/support/kb/web_view.jsp?wv_type=public_web&docURL=20101101224849EN&LN=en_US

  http://Service1.Symantec.com/support/sharedtech.nsf/pfdocs/2005113009323013

  You can try restoring the system in safe mode

  http://www.windowsvistauserguide.com/system_restore.htm

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode option with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  and malware can interfere with the restoration of the system

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

• System Restore does not work correctly

  for some reason any my system restore did not finish successfully, it worked perfectly at the front.

  Hello

  There are a variety of reasons for system restore problems

  Norton and Norton product Tamper Protection is the main

  Read about it:

  http://Service1.Symantec.com/support/sharedtech.nsf/pfdocs/2005113009323013

  You can try restoring the system in safe mode

  http://www.windowsvistauserguide.com/system_restore.htm

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode option with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  and malware can interfere with the restoration of the system

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

• Unexpected error in the property page. The VSS service uses the system restore does not work. Error (0 x 810000202). __

  original title: "there was an unexpected error in the property page. The VSS service uses the system restore does not work. For more information, see the journal of events (0 x 810000202). __

  "There was an unexpected error in the property page. The VSS service uses the system restore does not work. For more information see log of events (0 x 810000202).

  Please try the troubleshooting below to check the status of the shadow copy Volume service

  1. click on start > all programs > Accessories > run

  Type the following text in the run window, and then click ok:

  Services.msc

  You will get the Services window.

  2. Please check service Volume shadow copy service is "started" and "automatic".

  If these services are not set to "Started" and "Automatic", please, do a right-click on the service and select "Properties".
  On the window properties, please change the startup type to automatic, and use the Start button to start the service.

  Click on apply, click ok.

  Close the Services window

  Restart the computer and check if the problem occurs again.

  If the problem persists, start your computer in safe mode and try to do a restore of the system again. Temporarily disable your anti-virus protection

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  I hope this helps
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