System Restore missing on the list of system tools

Original title: System Restore lost

I have the detector of max secure spyware on my system, he pointed out that my system restore is false and deleted the shortcut of this program. I restored the research program and found. Research says the program should be in system tools but is does not appear here. I ran system restore and it can not restore to an earlier date, it would therefore appear to be fake, I need to reload the system restore. Can you help me in this matter

Support number: 1163656637

Hi don evetts,.

1. did you of recent changes on the computer?

2. what happens when you do the system restore?

3. you receive an error message?

It is possible that some virus or malware infected system restore shortcut and removed.

Method 1

Refer to the article below and try the steps mentioned, check if it helps.

Steps of troubleshooting for problems when you try to use the System Restore tool in Windows XP

http://support.Microsoft.com/kb/302796

Method 2

If the previous step fails, then it is possible that some third-party programs installed on the computer is causing system restore not working properly.

I suggest that you configure the computer in a clean boot state and check if it helps.

To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

See section to learn more about how to clean boot.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Reset the computer to start as usual

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

1. click on Start , then click run.

2. type msconfig , then click OK.
The System Configuration utility dialog box appears.

3. click on the general tab, click Normal Startup - load all device drivers and services , and then click OK.

4. When you are prompted, click restart to restart the computer.

Method 3

I would also say that you run a virus on the computer scan to remove any malware or virus infection.

http://www.Microsoft.com/security/scanner/en-us/default.aspx 

You can also use Microsoft Security databases to scan your computer

http://www.Microsoft.com/security/PC-security/MSE.aspx

Tags: Windows

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