system root 100% volume: RNAS inaccessible 104, NetGear support still not able to find a solution

Hello

I am very frustrated after two years, suddenly RNAS no longer works and appear Netgear support are unable to solve a well-known problem.

I receive a new subscription to support after support ask me to pay the ticket and open it. I'm on the 3rd level of support and 14 days pending.

I found a log entry: "100% root system volume, contact technical support. Here I made...

I can reach RNAS by web Panel, but what I'm trying to make I get an error message.

So I can't up having AFP or SMB, NFS is on but RNA is not accessible.

USB, usually attached to the NAS drive suddenly disappear.

I can't download from the Panel, I can't ftp because nothing appears in the list dir.

I can't access my data!

NetGear support ask me to put the SIN in support mode... but nothing will happen after several days.

They ask me to activate TeamViewer on my Mac... they don't know how to handle because that is not in English.

I don't have any installed application, not mysql or loganalyzer running... just use the NRA for the backup and it is full that 45% of the available space.

All worked in the same problem and solved?

Thank you

Stefano

Leve3 has been able to set up the workspace root successfully.

So for now the RNAS works very well :-)

I have no idea how the root of space was no longer available. Maybe the apps I have installed even I has not really used and I removed the months ago.

In any case... There is something badly placed under the control of the user.

I think I'll do a full backup and reset RNA to make it clean.

Thanks for your support!

Stefano

Tags: Netgear

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    30624 16:21:35 (0) * - Root/CIMV2, Win32_PerfRawData_TermService_TerminalServices, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30625 16:21:35 (0) * MOF registration: "
    30626 16:21:35 (0) * - root/WMI, ReserveDisjoinThread, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30627 16:21:35 (0) * MOF registration: "
    30628 16:21:35 (0) * - root/WMI, ReserveLateCount, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30629 16:21:35 (0) * MOF registration: "
    30630 16:21:35 (0) * - root/WMI, ReserveJoinThread, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30631 16:21:35 (0) * MOF registration: "
    30632 16:21:35 (0) * - root/WMI, ReserveDelete, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30633 16:21:35 (0) * MOF registration: "
    30634 16:21:35 (0) * - root/WMI, ReserveBandwidth, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30635 16:21:35 (0) * MOF registration: "
    30636 16:21:35 (0) * - root/WMI, ReserveCreate, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30637 16:21:35 (0) * MOF registration: "
    30638 16:21:35 (0) * - root/WMI, SystemConfig_PhyDisk, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30639 16:21:35 (0) * MOF registration: "
    30640 16:21:35 (0) * - root/WMI, SystemConfig_Video, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30641 16:21:35 (0) * MOF registration: "
    30642 16:21:35 (0) * - root/WMI, SystemConfig_IDEChannel, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30643 16:21:35 (0) * MOF registration: "
    30644 16:21:35 (0) * - root/WMI, SystemConfig_NIC, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30645 16:21:35 (0) * MOF registration: "
    30646 16:21:35 (0) * - root/WMI, SystemConfig_Network, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30647 16:21:35 (0) * MOF registration: "
    30648 16:21:35 (0) * - root/WMI, SystemConfig_CPU, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30649 16:21:35 (0) * MOF registration: "
    30650 16:21:35 (0) * - root/WMI, SystemConfig_LogDisk, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30651 16:21:35 (0) * MOF registration: "
    30652 16:21:35 (0) * - root/WMI, SystemConfig_Power, 0 x 80041002 - object (WBEM_E_NOT_FOUND) is not found.
    30653 16:21:35 (0) * MOF registration: "
    30654 16:21:35 (0) *-online performance when WMI class is missing (for example "Win32_PerfRawData_TermService_TerminalServices"), it is usually due to
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    30656 16:21:35 (0) * you can update the WMI provider class buffer with the following command:
    30657 16:21:35 (0) *.
    30658 16:21:35 (0) * i.e. "WINMGMT. EXE /SYNCPERF'
    30659 16:21:35 (0) *.
    30660 16:21:35 (0) * representations WMI MOF:... Ok.
    30661 16:21:35 (0) * WMI QUALIFIER access operations:... Ok.
    30662 16:21:35 (0) * WMI ENUMERATION operations:... Ok.
    30663 16:21:35 (2)! WARNING: Operation WMI EXECQUERY reported errors:... 1 WARNING (S)!
    30664 16:21:35 (0) *-Root/CIMV2, ' Select * from Win32_USBController' did not return any instance while the instance at LEAST 1.
    30665 16:21:35 (0) *.
    30666 16:21:35 (2)! WARNING: GET the VALUE WMI operation reported errors:... 5 WARNING (S)!
    30667 16:21:35 (0) *-root, example: __EventConsumerProviderCacheControl = @, property: ClearAfter = "00000000000030.000000:000" (expected default = "00000000000500.000000:000").
    30668 16:21:35 (0) *-root, example: __EventProviderCacheControl = @, property: ClearAfter = "00000000000030.000000:000" (expected default = "00000000000500.000000:000").
    30669 16:21:35 (0) *-root, example: __EventSinkCacheControl = @, property: ClearAfter = "00000000000015.000000:000" (expected default = "00000000000230.000000:000").
    30670 16:21:35 (0) *-root, example: __ObjectProviderCacheControl = @, property: ClearAfter = "00000000000030.000000:000" (expected default = "00000000000500.000000:000").
    30671 16:21:35 (0) *-root, example: __PropertyProviderCacheControl = @, property: ClearAfter = "00000000000030.000000:000" (expected default = "00000000000500.000000:000").
    30672 16:21:35 (0) *.
    30673 16:21:35 (0) * WRITE WMI operations:... NOT TESTED.
    30674, 16:21:35 (0) * WMI PUT operations:... NOT TESTED.
    30675 16:21:35 (0) * WMI DELETE operations:... NOT TESTED.
    30676 16:21:35 (0) * the static instances of WMI retrieved:... 1934.
    30677 16:21:35 (0) * WMI dynamic instances retrieved:... 0.
    30678 16:21:35 (0) * WMI instance request cancellations (to limit the performance impact):... 1.
    30679 16:21:35 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
    30680 16:21:35 (0) * number of events in the event log BEFORE run WMIDiag since the last 20 day (s):
    30681 16:21:35 (0) **   DCOM: ............................................................................................................. 0.
    30682 16:21:35 (0) **   WINMGMT: .......................................................................................................... 0.
    30683 16:21:35 (0) **   WMIADAPTER: ....................................................................................................... 0.
    30684 16:21:35 (0) *.
    30685 16:21:35 (0) * number of events AFTER you run WMIDiag additional event log:
    30686 16:21:35 (0) **   DCOM: ............................................................................................................. 0.
    30687 16:21:35 (0) **   WINMGMT: .......................................................................................................... 0.
    30688 16:21:35 (0) **   WMIADAPTER: ....................................................................................................... 0.
    30689 16:21:35 (0) *.
    30690 16:21:35 (0) * 32 error (s) 0 x 80041002 - (WBEM_E_NOT_FOUND) object not found
    30691 16:21:35 (0) *-online this error is usually a WMI error. This WMI error is due to:
    30692 16:21:35 (0) *-a missing definition of WMI class or object.
    30693 16:21:35 (0) * (see any failure of a GET operation, ENUMERATION, EXECQUERY and GET the VALUE).
    30694 16:21:35 (0) * you can correct the missing class definitions by:
    30695 16:21:35 (0) *-the MOF file (s) recompile manually with the command "MOFCOMP .
    30696 16:21:35 (0) * note: you can create a list of classes in relation to the WMI provider and the MOF with WMIDiag file.
    30697 16:21:35 (0) * (this list can be built on a WMI Windows similar and functional installation)
    30698 16:21:35 (0) * the following command line must be used:
    30699 16:21:35 (0) * i.e. "WMIDiag CorrelateClassAndProvider.
    30700 16:21:35 (0) * note: when a WMI class performance class is missing, you can manually resynchronize the performance counters
    30701 16:21:35 (0) * with WMI by starting the ADAP process.
    30702 16:21:35 (0) *-a corruption of WMI repository.
    30703 16:21:35 (0) * in such a case, you must re-run the WMIDiag with the parameter "WriteInRepository.
    30704 16:21:35 (0) * to validate the WMI repository operations.
    30705 16:21:35 (0) * note: make sure THAT you are an administrator with FULL access to ALL WMI of the computer before namespaces
    30706 16:21:35 (0) * the WriteInRepository command. To write temporary data of the root namespace, use:
    30707 16:21:35 (0) * i.e. 'WMIDiag WriteInRepository = Root'
    30708 16:21:35 (0) *-if the WriteInRepository command fails, while an administrator with all access to all namespaces
    30709 16:21:35 (0) * the WMI repository needs to be rebuilt.
    30710 16:21:35 (0) * note: rebuilding the WMI repository is required to locate all MOF files that are needed to rebuild the repository.
    30711 16:21:35 (0) * otherwise, some applications may fail after the reconstruction.
    30712 16:21:35 (0) * this can be achieved with the following command:
    30713 16:21:35 (0) * i.e. "WMIDiag ShowMOFErrors.
    30714 16:21:35 (0) * note: the reconstruction of the repository should be a solution of LAST RESORT and ONLY after execution
    30715 16:21:35 (0) * all patches previously mentioned.

    30716 16:21:35 (2)! WARNING: Static information stored by external applications in the repository will be LOST! (e.g., the SMS inventory)
    30717 16:21:35 (0) *.
    30718 16:21:35 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
    30719 16:21:35 (0) * unexpected, registry keys values incorrect or absent:... 1 KEY (S)!
    30720 16:21:35 (0) * INFO: unexpected registry key value:
    30721 16:21:35 (0) *-current: HKLM\SOFTWARE\Microsoft\WBEM\CIMOM\Logging (REG_SZ)-> 0
    30722 16:21:35 (0) *-expected: HKLM\SOFTWARE\Microsoft\WBEM\CIMOM\Logging (REG_SZ)-> 1
    30723 16:21:35 (0) * from the command line, the configuration of the registry can be corrected with the following command:
    30724 16:21:35 (0) * i.e. ' Reg. Add EXE /v "HKLM\SOFTWARE\Microsoft\WBEM\CIMOM", "Registration" t "REG_SZ" d '1' f'
    30725 16:21:35 (0) *.
    30726 16:21:35 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
    30727 16:21:35 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
    30728 16:21:35 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
    30729 16:21:35 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
    30730 16:21:35 (0) *.
    30731 16:21:35 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
    30732 16:21:35 (0) ** ------------------------------------------------------ WMI REPORT: END -----------------------------------------------------------
    30733 16:21:35 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
    30734 16:21:35 (0) *.
    30735 16:21:35 (0) * ERROR: detected WMIDiag to problems that could prevent WMI works properly!  Check ' C:\USERS\ECIADMIN\APPDATA\LOCAL\TEMP\WMIDIAG-V2.1_2K8R2. SRV. SP1.64_NYBES_2012.07.09_16.15.16.log' for more details.
    30736 16:21:35 (0) *.
    30737 16:21:35 (0) * WMIDiag v2.1 ended Monday, July 9, 2012 at 16:21 (s: 1 W:79 E:38).

    Hi Jimmy Wang ,

     

     

    I wish you post your question in the TechNet Forums because it caters to an audience of professionals .

    To do this, you must refer to the below mentioned link.

    http://social.technet.Microsoft.com/forums/en-us/categories/

     

    Hope this helps!

     

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