System says Windows defender is not active or installed

my computer needs a certain seriouus attention! She claims to be protected, but then it says windows defender does not work as well as many other services when I click the Activate button it gives me an error message indicating that there is not or not installed or is not found... another custom of services on a local computer... just someone can tell me how to undo all the damage that ive done to this pc? Ive even paid 49.99 toshiba to supposedly restore it to factory settings, but even that did not work... I desperately need some security because my daughter use it for homeschooling... I need the directions accurate, clear, step by step on what to do... Thank you

Thanks for your reply. Could you tell me how to back up files and important documents to lose before you do the restore?

It's pretty easy:
  1. Click Start, click Help, and then search for help on "Backup". Familiarize yourself with the concepts explained in there.
  2. Buy a 4 or a flash drive 8 GB ("USB key") for about $10.00.
  3. Connect it to your laptop.
  4. Open Control Panel / backup and restore.
  5. Back up your data on the flash drive.
  6. Take the flash for a friend PC drive.
  7. Restoring a few files to ensure that you can open them.
  8. After the factory restore, restore the data from the flash drive.
  9. Use the flash drive in the future as your regular backup media. Remember that all important files should be backed up - without exception!

Tags: Windows

Similar Questions

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    Original title: can you help me?

    My computer says "windows defender is not found", and I can't change the startup of programs in the Control Panel, it says cannot find 'C:\program '. I'm vwindows vista

    My computer says "windows defender is not found", and I can't change the startup of programs in the Control Panel, it says cannot find 'C:\program '. I'm vwindows vista

    You in fact 2 questions.
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    RE: Change startup programs

    You can access this way startup programs...

    Start button > in the search box, type msconfig > Enter > click on Startup tab. Here's your startup programs.
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    To activate... check the box opposite.

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    If you have the following AV, antivirus, programs installed, close your Windows Defender. Purpose of these AVs have their own advocates. 2 defenders on the same machine will create conflicts.
    Bottom line: it's ok. It's normal.
    List of AVs which will stop Windows Defender:
    Norton
    McAfee
    AVG
    Microsoft Security Essentials

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    Start button > in the search box, typeServices > press the Enter key > scroll to find Windows Defender, click on it >...
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    If it does not say that, right click on Windows Defender > click Properties >
    in Startup Type, click on the pointer to the right and select automatic
    to the service status, click Start
    Click OK when finished.
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    Thanks for the reply, but I tried ALL the links you've posted over and over again until I've already posted my question here! The links you suggested sent me round in circles! They say all "choose the Activate by phone option" but I was not getting the phone option on my computer for some reason any.

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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    For startup programs:

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    Or, try this;

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    Alice L.

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    In addition...

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    If still no joy, please contact McAfee Support

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    Hello

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    http://TechNet.Microsoft.com/en-us/sysinternals/bb963902

    and for your second problem:

    Fix for COM Surrogate has stopped working error in Vista

    http://www.howtogeek.com/HOWTO/Windows-Vista/fix-for-COM-surrogate-has-stopped-working-error-in-Vista/

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    Dena
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    AVG
    Microsoft Security Essentials

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    Windows Defender does not allow me to turn on or off. 0x800705b4 error code. Need help

    Hello

    If you use Norton, AVG, Avira, Microsoft Security Essentials, McAfee, etc. the default action is for Windows Defender must be disabled, that these AntiVirus programs have their own Antispyware Applications.

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