Tab missing from MS Word Acrobat

My colleague has attempted to create a PDF from MS Word doc file last week, but crashed to MS Word. She asked to disable the plug-in from MS Word to solve the problem of PDFMaker. Once they did, Word is automatically retrieved. However, the Acrobat tab was not displayed. She tried to add the plugin back via the Word Options > Add-Ins > COM Add-ins, but the Acrobat tab was still missing. Two of them were running Office 2007 on Windows 7 (64 b).

This week, after that I updated my system to Windows 7 ((64 bit)) and MS Office to Office 2010, I had the similar problem (Word crashed, Acrobat tab missing and component snap could not add back). Then I tried all the methods listed here: http://helpx.adobe.com/acrobat/kb/pdfmaker-unavailable-office-2007-office.html, but the problem was not solved.

Adobe has not officially tested Acrobat 9 software with Microsoft Office 2010 applications and does not certify the overall behavior using these two programs.

Office 2010 (64-bit) is not currently supported.

Please visit: http://helpx.adobe.com/x-productkb/multi/known-issues-acrobat-9-pdfmaker.html

Tags: Acrobat

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