Tecra A9 - cant see DVD player.

My DVD drive seems to work when a disc is inserted, for example, makes the sound of regular rotation for about 20 seconds, but then stops. It does not show when a CD is inserted on 'my computer '. Restarted but still without success. The device manager says "Windows successfully loaded the device driver for this hardware, but does not the hardware device. (Code 41) ». Any ideas?

Hello

Remove the upper and lower registry key filters

But before you do what you need to access the Device Manager and should remove the CD/DVD drive.

Then launch the registry.exe and delete the Upperfilters and Lowerfilters completely from the following registry key values:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

Finally restart the device!

Tags: Toshiba

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