Tecra M3 or get overheated - need to wait for the new motherboard

My Tecra M3 (serial number X5621357G) fan started working at maximum speed in November.
Technical support Toshiba in Greece kept for repair of 26 November 2007 to 14 December 2007.

They changed the motherboard and the fan. After this repair, the fan started working again at maximum speed and immediately after that the computer has been 'frozen getting' (has stopped working - had to pull the power cable to restart).

Toshiba service asked me to reinstall Windows, but this doesn't solve the problem.
Took the computer back to ASP on December 24, 2007. Now, they say that it is still a hardware problem and they have to wait for a new motherboard. It will be available on January 7, 2008!
I don't have a laptop for over a month.

Post edited by: ADMIN

Hello

Really, I can understand your frustration and it s always a stupid situation if any equipment malfunctioning, and if certain parts need to be replaced.

I guess you have to wait a little bit more because the motherboard seems to be on hand and must be provided of the warehouse of head of Toshiba.
Extra, you should consider that you sent it to EPA on December 24, 2007 and as I m not wrong most companies and service points are closed for Christmas

Good luck and please don t lose patience. Happy new year

Tags: Toshiba

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