Telepresence server pool exceeds the capacity of the license

1, CUCM 11.0;

2, cisco TelePresence driver XC4.2

3, cisco TelePresence server on VM 4.3 (1.13)

LIC-TP-SMP

and especially the licenseis on the way.

When I tested the video-conference with these devices that I have, I got an error:

conferencefactory. "" "Controller: Level ="INFO"Event ="alarm triggered"Id ="50099"UUID ="fd65270e-9426-42f0-b27a-b6ad733c0e43"gravity ="error"detail ="telepresence server pool exceeds the capacity of the license: cannot create conferences as insufficient TelePresence Server license resource is available in the pool"

I can say that the error I've met, because of the License (LIC-TP-SMP) I missed?

You mentioned that the SMP license is "on the way"-If you have not all installed licenses? Conductor will support the old model of the "display license" or multi-stakeholder model, but whatever you use you must installed licenses or it won't work. That error seems to indicate that you have no license installed, it won't work until you solve that.

Tags: Cisco Support

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