Temporarily disable the CS6

Yes, I have two perpetual licenses to CS6 that have been purchased for two employees. Accounts are saved for me because I was the buyer. We learned by our IT department that the machines would have to be re-created. A couple of problems here.

The installation of the system is on a Government computer, so a lack of administrator rights are preventing employees and even the service deactivation (they have not access to internet when using their permissions.

The other problem is that trying to get help via chat to temporarily suspend activation is not possible with respect to more than a week, cat told us that it is closed, Yes, one open 24/7.

We try to meet the rules of Adobe and treat our software correctly. A machine has the second installation on a laptop, but the other licence has only one installation.

How can we get help from Adobe? We prefer a real person, but a robot will do. Note: this is not a creative Member cloud so we can not turn it off via our account management.

Help, please

Sharon

Adobe-blocked

As far as I know, an administrator account is REQUIRED to install and activate Adobe programs... so if you are able to disable, you will have a major problem trying to install and activate without an Admin account

Also, since CS6 is now out of use, I think I know that Adobe will not be providing any support installation or problem... other people are able to get to the online chat to get the number of activations of software reset, so I don't know why you can't

Well well... an idea... you are behind a firewall or you connect to the Internet through a proxy server?

Tags: Creative Suites

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