text is very clear, red prints almost rose

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• HP Officejet 4620: HP Officejet 4620 only ink red print documents computer

  Hello

  I'm connected wireless to my printer HP Officejet 4620. I use the XP operating system (I know very dated) I am trying to print Word documents and they are just an impression in red ink. When I try to run "Clean printhead" function black ink prints fine through the printer. Can someone help me or explain the reasons for which the documents are only printing red ink through my computer?

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  Hey @StephyB,

  Welcome to the Forums of HP Support!

  I understand that e-all-in-one Officejet 4620 prints in red when you print from Word on your Windows XP computer. I can help you with that.

  Probably what is happening is there is a font setting that has been changed in Word. If you are unable to find such a context, then the following can be done:

  1. Close any programs you have open.
  2. If the printer is connected via a USB cable, remove it.
  3. Click on start, control panel and printers.
  4. Right-click on any icon of your printer listed.
  5. Click on remove the instrument.
  6. Repeat for all other icons of your printer listed.
  7. Uninstall the drivers and the software associated with the printer.
  8. Download the latest drivers by clicking on this link.

  Please let me know if this allows you to print in black. If so, please click on accept solution. If you appreciate my help, please post it by clicking the thumbs up icon. The two icons are below this post.

• Why is my red print?

  I do not change my impression or text color.  Everything prints in red and I don't know how to fix it.

  Can someone help me?

  Thank you

  [Transferred from Internet Explorer]

  This problem seems to be widespread enough to HP 6500 series all-in-one printers.  I don't have a good answer for you.

  See this Google searchand especially these two hits:

  http://h30434.www3.HP.com/T5/other-printing-questions/help-HP-OfficeJet-6500-won-t-print-black-text/TD-p/341660
  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c01641184&tmp_task=solveCategory&cc=us&DLC=en&lang=en&LC=en&product=3795406

  In particular, I suggest to print a test page using the printer only controls (see 'six Solution' to the last link above).  That should at least close things down for the printer (if the test page shows a problem) or Windows (if the test page prints OK).

  If it is a printer problem, ask for help in the forums of HP--> http://h30434.www3.hp.com/t5/Other-Printing-Questions/Help-HP-Officejet-6500-Won-t-print-Black-text/td-p/341660

• Office jet pro 8620: office jet pro 8620 very slow to print

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  Robyn

  Robyn

  Hi @ratts,

  I see that your HP Officejet Pro 8620 is very slow printing on Windows 8.1. I'm happy to help you!

  A few questions for you, if you don't mind:

  • How is the printer connected? Wireless, Ethernet or USB?
  • The same speed occurs when you print a test page? Video: printing a Test page with the all-in-one HP Officejet Pro 8630. (The same steps apply to your HP Officejet Pro 8620).
  • The same speed occurs when doing a copy? Copy the text or mixed Documents.

  In the meantime, please see this post, Re: HP 8620 seems slow printing, by my colleague @Rainbow7000.

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• OfficeJet Pro 8600 Pro Plus didn't feel not all lines of text when you try to print from Web sites

  This printer is only 6 months old and all of a sudden, he refuses to print all text content in news, I try to print from Web sites.

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  I unplugged the unit and rebooted

  I have alligned heads

  Print all pages of test.  They print correctly.

  I have REPLACED all the ink with brand-new cartrideges.

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  Have you tried to print from another browser?