Why is my red print?

I do not change my impression or text color.  Everything prints in red and I don't know how to fix it.

Can someone help me?

Thank you

[Transferred from Internet Explorer]

This problem seems to be widespread enough to HP 6500 series all-in-one printers.  I don't have a good answer for you.

See this Google searchand especially these two hits:

http://h30434.www3.HP.com/T5/other-printing-questions/help-HP-OfficeJet-6500-won-t-print-black-text/TD-p/341660
http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c01641184&tmp_task=solveCategory&cc=us&DLC=en&lang=en&LC=en&product=3795406

In particular, I suggest to print a test page using the printer only controls (see 'six Solution' to the last link above).  That should at least close things down for the printer (if the test page shows a problem) or Windows (if the test page prints OK).

If it is a printer problem, ask for help in the forums of HP--> http://h30434.www3.hp.com/t5/Other-Printing-Questions/Help-HP-Officejet-6500-Won-t-print-Black-text/td-p/341660

Tags: Windows

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